USB-C Dual HDMI Display Adapter (Protected Content Not Playing)

Created on: April 15, 2022
Last updated: April 18, 2022

When DisplayLink screens are connected some protected content in iTunes and other applications may not play. 

This is due to the behaviour of the macOS interfaces the DisplayLink driver uses to access graphics content. A side effect of those interfaces is that as soon as one DisplayLink screen is connected, protected content becomes unavailable on all screens.

A workaround is to temporarily disconnect all DisplayLink screens to access protected content.

The following note was added to the product PDP:

When DisplayLink screens are connected some protected content in iTunes and other applications may not play. More information is available at the Official Mac FAQ and the Official Android FAQ.

Resources:
DisplayLink General Knowledgebase: https://support.displaylink.com/knowledgebase
Macsales Lander: https://eshop.macsales.com/item/OWC/CADPDL2HDMI/