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Warranty Information

1 Year OWC Enclosure Limited Warranty Warranty Home

  • Limited Warranty: 1 years parts and labor
  • Drive Advance/Cross-Ship Warranty: 15 days
  • Advance Replacements require a credit card for authorization and have additional terms.

Limited Warranty

Other World Computing (OWC) offers a 1 year parts and labor limited warranty on all new OWC 0GB Kit external storage products. OWC and NewerTech's warranty covers the solution. (OWC is not responsible for data loss*)

Drive Advance/Cross-Ship Warranty

To get you back up and running quickly in the event of an issue, OWC offers an advance ship option within the first 15 days from date of purchase.

OWC reserves the right to repair, replace or upgrade to equivalent or better components for the duration of the warranty. Return issuance is based upon phone diagnosis by an OWC tech support specialist.

This warranty is expressly subject to the website Terms & Conditions ("Terms") & Terms of Sale located at http://eshop.macsales.com/service/terms/sale, which are hereby incorporated herein and made a part hereof by this reference.

For OWC's complete Return Policies, please visit http://eshop.macsales.com/service/returnpolicy.

We take your data storage needs seriously so please contact us immediately if you have any questions, concerns or suggestions.

*OWC IS NOT RESPONSIBLE FOR THE LOSS, CORRUPTION OR DESTRUCTION OF DATA WHILE USING ANY STORAGE PRODUCT PURCHASED FROM OWC. OWC WILL NOT BE HELD LIABLE IN ANY MANNER FOR THE RECOVERY OR RESTORATION OF ANY DATA LOST. TO MAXIMIZE YOUR DATA PROTECTION, OWC STRONGLY RECOMMENDS THAT YOU KEEP AN ADDITIONAL COPY OF YOUR DATA IN A COMPLETELY DIFFERENT LOCATION.

OWC sells a wide variety of products from multiple manufacturers and cannot control all aspects of manufacturing, delivery or use. As a result, OWC is not responsible for special, incidental, or consequential damages including but not limited to, lost profits, downtime, technician fees, goodwill, damage to or replacement of equipment and property, and any costs of recovering, reprogramming, or reproducing any program or data stored in or used with any product purchased from OWC. Additionally, OWC is not responsible for any problem that is caused by (a) commercial use; accident; abuse; neglect; shock; electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) loss passwords; or (d) malfunctions caused by other equipment.

Exclusions & Limitations

This Limited Warranty applies only to the OWC 0GB kits external storage products. The Limited Warranty does not apply to any other OWC hardware products or any software, even if packaged or sold with OWC hardware. This warranty does not include coverage of any third party installation service. Manufacturers, suppliers, or publishers may provide their own warranties to the end user purchaser, but OWC, in so far as permitted by law, provides their products "as is".

OWC does not warrant that the operation of the product will be uninterrupted or error-free. OWC is not responsible for damage arising from failure to follow instructions relating to the product's use or for using the product with components not listed as compatible.

The maximum amount OWC can be held liable for is the amount paid for the product as listed on the OWC invoice.

This warranty does not apply: (a) to damage caused by use with non-compatiable products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the product outside the permitted or intended uses described by Other World Computing; (d) to damage caused by or fees incurred due to service (including upgrades and expansions) performed by anyone who is not a representative of Other World Computing or an Other World Computing Authorized Service Provider; (e) to a product or part that has been modified to significantly alter functionality or capability without the written permission of Other World Computing; (f) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; or (g) if any Other World Computing serial number has been removed or defaced.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, OTHER WORLD COMPUTING SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF OTHER WORLD COMPUTING CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY OTHER WORLD COMPUTING IN ITS SOLE DISCRETION.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, OTHER WORLD COMPUTING ITS PARENT, NEW CONCEPTS DEVELOPMENT CORPORATION, AND ITS AFFILIATES ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH OTHER WORLD COMPUTING PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. OTHER WORLD COMPUTING DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA.

No Other World Computing reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

For OWC's complete Warranty and Return Policies:

Please contact us immediately if you have any questions, concerns or suggestions.
Other marks may be the trademark or registered trademark property of their owners.
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