| I purchased a Newer Technology G4/533 ZIF module and am having difficulty setting the dip switches for my system. How do I do that? |
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To set this ZIF up to use with your system, please follow the included instruction manual to install the ZIF into your machine.... [more]
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| What are the known incompatibilities with the Crescendo/PCI G4 700 and 800? |
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While this new G4 upgrade supports virtually all clones, some PowerTower Pros have a second, very different motherboard design.... [more]
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| I would like to upgrade my ZIF based G3 system to use dual processors. Is that possible? |
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Unfortunately, there are no upgrades available that use dual processors for ZIF based systems. XLR8 shipped a very small amount... [more]
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| Apple System Profiler is showing my new Mercury Extreme processor at a speed of X MHz, when I specifically ordered a Y MHz processor? |
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Apple System Profiler has trouble recognizing non-integer bus speed multipliers for processor speeds. This is generally more co... [more]
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| I have a Power Mac 8600 with NewerTech MAXpower 300MHz card (actually I made it run at 366MHz), and Mac OS is 9.1. I tried to install OS 9.2.1 but it didn't let me. It sure looks like this card is not compatible with Mac OS 9.2.2.
Do you know if this card is compatible with Mac OS 9.2.2 or Mac OS X? Or is there any firmware updates to make it work with these newer OS? Will I need more memory to run OS X? I have 32MB now. |
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Your card is compatible with all versions of Mac OS 9, it's likely that you only need to update your drivers. We have all of the... [more]
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| I bought a G4 processor upgrade for my Power Macintosh G4 "Digital Audio" system. The upgrade runs fine but I don't have audio! After restart the sound works for a while but it quits and will not play - what can I do? |
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You're running Mac OS 9 - and there is a known problem with processor upgrades installed in that system. The issue does not happ... [more]
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| What is the fastest G4 processor that will run in an PCI Power Macintosh with a ZIF carrier card? |
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G4 processors are limited to a 9x Bus Multiplier. This means that the speed of the processor cannot exceed 9 times the bus speed... [more]
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| Can I put the processor from my AGP G4 into my Beige G3? |
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No. The AGP G4 has a different type of processor connection than the G3's ZIF connection. However, if you are upgrading a G4 PC... [more]
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| Does the "Apple System Profiler" improperly report L2 cache on upgrade cards, or are the XLR8 and Powerlogix cache control softwares incorrectly reporting that they have enabled the L2 cache? |
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Apple System Profiler does NOT report the L2 cache correctly on most processor upgrades. The cache software provided by XLR8, Po... [more]
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| I just installed a processor upgrade in my Power Macintosh 7600. When I start the computer, the fan turns on, the light comes on, but the screen stays dark. What can I do? |
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Your system most likely needs a logic board reset performed on it. Follow these steps:Unplug your computer.Push the power button... [more]
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| My old XLR8 processor isn't working. |
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XLR8 was bought out by Daystar Technology several years ago. For information regarding any XLR8 products, you may want to check... [more]
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| I took OS9 off my machine and am running only OS X. How do I upgrade my firmware so that I can use my processor upgrade? |
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Unfortunately, in order to upgrade the firmware, you will need to have a bootable version of OS9 on your computer. This is a li... [more]
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| How can I tell which processor will be the fastest for my machine? |
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OWC offers benchmarking results of most of our processors in each machine. Simply choose your machine, which processors you wou... [more]
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| I have a GigaDesigns 1.2GHz processor upgrade, and the jumper settings included in the manual don't work at the speed they are supposed to. What are the correct jumper settings for my card? |
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Some of the very first 1.2GHz GigaDesigns processors shipped with an incorrect page in the manual. To view the jumper settings,... [more]
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| I have a Power Macintosh system that came from the factory with dual processors. Can I utilize two of your OWC Mercury Extreme G4 processor upgrades in my system? |
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If your Power Macintosh was originally shipped as a dual processor from Apple, it has a single card with two processors on it. T... [more]
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| My G4 AGP Processor Upgrade won't let my machine go to sleep / deep sleep! What can I do about it? |
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There are no hard answers as to why some systems will not allow deep sleep to function when upgraded, many companies have though... [more]
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| I need to reset the CUDA switch on my logic board. Where is that button at? |
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There are so many logic board configurations it's difficult to list them all. Apple's own tech manuals on their website don't ev... [more]
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| Which direction do I need to insert my new ZIF processor into it's socket? The ZIF is square and seems to not be keyed to fit one direction only. |
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If you look closely at the ZIF socket, you will notice that one of the corners is solid, rather than having a hole for a pin. On... [more]
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| Apple's website states that processor upgrades aren't supported. Will my processor upgrade work in Tiger? |
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Yes! Apple states this so that they will not have to support any 3rd party products, but all of the accellerator upgrades we ca... [more]
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| Your jumper sheet says to put the jumpers on these particular numbers. How do i do that? |
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To each jumper number, there are a pair of metal pins. The jumper itself is essentially a piece of plastic with a small metal pi... [more]
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| Why does my Sonnet processor show as 1.2GHz processor in OS X, but only 600MHz processor in OS 9? |
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Apple System Profiler is unable to report the correct processor speed sometimes. If you wish to view the correct speed, you wil... [more]
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| I use Final Cut Pro and when I installed my new processor upgrade, Final Cut Pro won't launch. Why? |
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To remedy this situation, read this article.... [more]
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| Everytime I try to update my firmware on my Mac for DUAL G4-7455/DUAL G4-7457 the processors I get an open firmware Macboot prompt: |
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When you boot the machine, hold in the programmers button and press the powerbutton. Hold in the programmers button until the lo... [more]
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| After installing my Mercury Extreme, my machine crashes or Kernal panics. |
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Try these Steps in order:
1) Run included resets in manual (NVRAM,PRAM, and S1 reset).
2) Remove all PCI cards and have i... [more]
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| I just bought a zif processor and there were no jumper settings included. How do I set the speed? |
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The zif upgrade uses firmware to set the speed, there are no jumpers that need to be used.... [more]
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| I have an older Newertech product(pre 2002), are there any updates for OSX? |
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These product no longer support or updates for OSX. Some of the older software and instructions were saved and can be located un... [more]
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| I have a Quicksilver 2002, do I need to update the (firmware)? |
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No, the firmware on the Quicksilver is already up to date.... [more]
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| I installed my zif processor, but the heatsink seems to be on at an angle or it's overheating. |
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Make sure that the heat sink clip is on correctly. The clip offset and should be installed so the clip side with the hole is fac... [more]
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| I can't get the firmware for my PowerLogix processor to update correctly off the software disk you sent me. |
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This can be a tricky process if you don't do it exactly right. You first need to put in the Powerlogix Firmware CD. Next, you... [more]
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| My Mercury Extreme is reporting as 0mhz in the System Profiler. Is this normal? |
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In a machine with a 133MHz bus(Digital Audio, Quicksilver), the processor speed is a half speed multiplier of the bus. Apple Sy... [more]
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| Does my machine's firmware need to be up to date to run a Gigadesigns processor? |
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Yes, like any other processor upgrade, you must have the latest firmware update from Apple for a Gigadesigns processor to functi... [more]
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| My Blue and White beeps five times on boot up with my new processor upgrade installed. What did I do wrong? |
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You need to unlock the ROM on the Blue and White so it can use a G4 processor. The updater can be found here.... [more]
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| I have to upgrade the firmware on my machine for my new processor card. Do I have to have OS 9 installed to update the firmware on my Mac? |
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Unfortunately, all of the older firmware updates must be installed from OS 9. You must have it installed on your hard drive and... [more]
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| Do you have any processor upgrades available for powerbooks? |
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We do carry some processor upgrades for the older G3 powerbooks, but currently do not have any for the Titanium or Aluminum mach... [more]
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| I get a boot chime, but nothing happens after I have installed my PowerLogix processor. |
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There are a few things you can try to correct this.
The first couple things to try is zapping the pram and reseting the nvram... [more]
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| Sonnet requires UNI version 7 for using their dual processors with my AGP Graphics (Sawtooth). How can I check which UNI revision I have? |
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Sonnet has instructions for checking the UNI number in OS 9.... [more]
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| Why do I get 5 beeps when I install the G4 processor zif in my B&W? |
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Originally when the B&W machines were released their ROM was locked by Apple to not work with the G4 processors. Before install... [more]
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| I purchased a G4 processor upgrade from you and am having trouble booting or my system is unning very unstable. What's wrong with my processor? |
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Many times the processor itself is not the culprit. Please try the following suggestions on getting your new processor card to... [more]
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| After installing the latest Mac OS X update the Powerlogix CPU Director isn't working. Where can i find a Update? |
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While we do test CPU director with the latest developer releases, the final public release is often different enough to require... [more]
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| Please, which one of dual processor upgrades can I use in my Dual 867 MHz MDD G4 with 133 Mhz bus ? |
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At this time there are no processor upgrades for the MDD, the only solution is to look for a used stock processor from the MDD m... [more]
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| Why do some of the Sonnet Encore sawtooth g4 processor upgrades come with a cooling system and some don't? |
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This all depends on how Sonnet has tested and developed their product line.
Some may require a fan due to heat produced, and ot... [more]
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| Do you sell upgraded processors for the iMac G4? |
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We currently do not carry any upgrades for the g4 iMac’s.... [more]
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