If your OWC or NewerTech brand product should require service during the warranty coverage period, we are committed to delivering the fastest possible service.

Upon receipt of your unit, OWC will make every attempt to service it and arrange shipping back to you all within 48 weekday (Monday-Friday) business hours, excluding U.S. national holidays. This warranty service timeframe does not include data recovery attempts, out of stock items/components, or
upgrade/product replacements.