If your OWC or NewerTech brand product should require service during the
warranty coverage period, we are committed to delivering the fastest
Upon receipt of your unit, OWC will make every attempt to service it and
arrange shipping back to you all within 48 weekday (Monday-Friday) business
hours, excluding U.S. national holidays.
This warranty service timeframe does not include data recovery attempts, out
of stock items/components, or