Created on: May 4, 2013
Last updated: August 5, 2015
Article applies to the following products: NWTADESATAUSB3
If your eSATA equipped drive is not detected by your computer, try connecting the adapter to your computer's USB 3.0 or USB 2.0 port first and then connect the powered up eSATA drive to the adapter's eSATA port. If this does not work there may be other issues with the drive. For more assistance, please contact Technical Support.