SoftRAID: How Are the Modes Different?
Generally, the different RAID modes available in SoftRAID offer
trade-offs between speed and data redundancy. For example RAID 0
trades all data protection features for the maximum possible data
rates, while RAID 1 trades all speed gains for a complete se...
SoftRAID: Evaluation Period Expired
If you have updated SoftRAID and subsequently receive a message that
says "Evaluation Period Expired," go to the SoftRAID menu and choose
"Enter Serial Number". You will be prompted to enter the serial
number that was included with the software. Once comp...
Mac: Spotlight Won't Index My Drive
If you occasionally encounter an issue where Spotlight will not index
a particular folder on your local drive or the contents of an external
drive, please see the article below for tips on how to re-index a
specific folder or drive.
Disc Label (6.x): System Requirements
According to the developer (Smile Software), DiscLabel 6.x
[https://smilesoftware.com/DiscLabel/faq.html] is compatible with Mac
OS X 10.6 and later. Because of this, an Intel processor is also
required (10.5.x was the last version of OS X which supported...
Mac OS: System Version Numbers and Names
The official designations for all OS X and macOS versions are listed
10.6 Snow Leopard
10.8 Mountain Lion
10.11 El Capitan
Data Backup 3: Common Questions & Setup Tips
If you have questions about the different options in Data Backup 3,
the best source of information is the developer web site. If you still
have questions after viewing the links below, please contact ProSoft
Support for additional assistance.
Mac: Disk Utility Secure Erase
If you need to securely erase a hard drive or SSD, you can use the OS
X / macOS Disk Utility to perform this task.
* Open the Disk Utility.
* Using the Sidebar, select the volume you wish to erase.
* Click the Erase tab.
* Choose a drive format ...
Bluetooth: Parallels - Bluetooth Sharing
In Parallels, navigate to: Virtual Machine menu ►Configure
►Hardware ►USB & Bluetooth and enable Bluetooth sharing, as shown
via the URL below.
SoftRAID 5: RAID 1 - "Missing Secondary Disk"
If your copy of SoftRAID displays a message saying that your RAID 1 or
Mirrored RAID is "Missing a Secondary Disk. . .", there is typically
an easy resolution to this problem. The most common solution is to
adjust the appropriate "Timeout" setting in Soft...
Spotlight and Time Machine: Impact on Application Performance
Unless you have disabled it, occasionally the Spolight indexing
feature in OS X will run in the background when you are using other
applications. Spotlight indexing can (for a brief time) cause other
applications that are running -- including benchmark so...
Rack Pro RAID Manager: Preventing Drive Spin-down / Sleep / Standby
Occasionally problems can arise with the Rack Pro + RAID Manager
configuration, if the drives spin down. This happens when the unit
goes into Sleep or Standby mode. To avoid drive spin down and
potential problems, select "No Standby" in the RAID Manager o...
SoftRAID: Uninstalling the Driver and Other Components
Occasionally customers will attempt to uninstall or remove SoftRAID
components with third party utilities like AppCleaner. OWC strongly
discourages this practice as it can lead to problems. A better way to
remove SoftRAID system components is to use the b...
SoftRAID: Upgrading a Startup Volume on High Sierra
If you have a startup volume that is build with SoftRAID, and you
would like to upgrade the volume to use High Sierra (macOS 10.13),
please use the steps found on the SoftRAID support page
macOS (10.14): Disables AHT, Apple Diagnostics on Select Macs
Current as of April, 2020
AFFECTED MACS (CONFIRMED):
MAY ALSO BE IMPACTED:
Please be aware that i...
SoftRAID 5.8.x Notes
CHANGES AND FEATURES:
* Adds compatibility for macOS 10.15, Catalina
* Bug fixes and stability improvements
* Removes SoftRAID Easy Setup application from the SoftRAID disk
* new web guides without Easy Setup will be available soon.
System Hang / Crash: macOS 10.15.4 and Large File Transfers
Our SoftRAID team has identified a scenario in macOS 10.15.4 that
often results in a system hang or crash, when performing large file
transfers between two or more volumes. This can happen both with
SoftRAID and non-SoftRAID volumes. Please review the blo...
Carbon Copy Cloner: Limitations under 10.15.5
NOTICE: this article references a product no longer sold by MacSales.
Bombich software has identified a new behavior / bug in macOS 10.15.5,
which impacts the ability to create first-run, _bootable _backups as
compared to earlier versions of macOS.
SoftRAID Solutions: Serial Number Location
If you're just starting out with SoftRAID, we recommend reviewing our
detailed web guides, as well as the inline or online help system that
ships with your version of SoftRAID.
SoftRAID: macOS 10.13 - Driver Fails to Load
Some customers have noticed that their SoftRAID volume does not mount
in High Sierra (10.13.x) after updating the driver. To verify this you
can try the following: run SoftRAID. Look in the expanded volume tile
for “Disk Identifier”. It should di...