SoftRAID: How Are the Modes Different?
Generally, the different RAID modes available in SoftRAID offer
trade-offs between speed and data redundancy. For example RAID 0
trades all data protection features for the maximum possible data
rates, while RAID 1 trades all speed gains for a complete se...
SoftRAID: Evaluation Period Expired
If you have updated SoftRAID and subsequently receive a message that
says "Evaluation Period Expired," go to the SoftRAID menu and choose
"Enter Serial Number". You will be prompted to enter the serial
number that was included with the software. Once comp...
Mac: Spotlight Won't Index My Drive
If you occasionally encounter an issue where Spotlight will not index
a particular folder on your local drive or the contents of an external
drive, please see the article below for tips on how to re-index a
specific folder or drive.
Disc Label (6.x): System Requirements
According to the developer (Smile Software), DiscLabel 6.x
[https://smilesoftware.com/DiscLabel/faq.html] is compatible with Mac
OS X 10.6 and later. Because of this, an Intel processor is also
required (10.5.x was the last version of OS X which supported...
Mac OS: Matching Version Numbers with Names
The official designations for all OS X and macOS versions are listed
10.6 Snow Leopard
10.8 Mountain Lion
10.11 El Capitan
Data Backup 3: Common Questions & Setup Tips
If you have questions about the different options in Data Backup 3,
the best source of information is the developer web site. If you still
have questions after viewing the links below, please contact ProSoft
Support for additional assistance.
Mac: Disk Utility Secure Erase
If you need to securely erase a hard drive or SSD, you can use the OS
X / macOS Disk Utility to perform this task.
* Open the Disk Utility.
* Using the Sidebar, select the volume you wish to erase.
* Click the Erase tab.
* Choose a drive format ...
Bluetooth: Parallels - Bluetooth Sharing
In Parallels, navigate to: Virtual Machine menu ►Configure
►Hardware ►USB & Bluetooth and enable Bluetooth sharing, as shown
via the URL below.
SoftRAID 5: RAID 1 - "Missing Secondary Disk"
If your copy of SoftRAID displays a message saying that your RAID 1 or
Mirrored RAID is "Missing a Secondary Disk. . .", there is typically
an easy resolution to this problem. The most common solution is to
adjust the appropriate "Timeout" setting in Soft...
Spotlight and Time Machine: Impact on Application Performance
Unless you have disabled it, occasionally the Spolight indexing
feature in OS X will run in the background when you are using other
applications. Spotlight indexing can (for a brief time) cause other
applications that are running -- including benchmark so...
Rack Pro RAID Manager: Preventing Drive Spin-down / Sleep / Standby
Occasionally problems can arise with the Rack Pro + RAID Manager
configuration, if the drives spin down. This happens when the unit
goes into Sleep or Standby mode. To avoid drive spin down and
potential problems, select "No Standby" in the RAID Manager o...
SoftRAID: Uninstalling the Driver and Other Components
Occasionally customers will attempt to uninstall or remove SoftRAID
components with third party utilities like AppCleaner. OWC strongly
discourages this practice as it can lead to problems. A better way to
remove SoftRAID system components is to use the b...
Mac: High Sierra — Unformatted Disks Not Visible (Disk Utility)
Please note that for the initial release of macOS 10.13 (High Sierra),
unformatted drives may not show up in the Disk Utility drive list.
This applies to both internal and external drives. One possible
solution is to access the main menu and choose View >...
SoftRAID: Upgrading a Startup Volume on High Sierra
If you have a startup volume that is build with SoftRAID, and you
would like to upgrade the volume to use High Sierra (macOS 10.13) and
APFS, please use the steps found on the SoftRAID support page
New & Used Macs (select models): AHT, Apple Diagnostics, 10.14+
CURRENT AS OF JULY 29, 2019
AFFECTED MACS (MODELS CONFIRMED TO DATE):
Please be aware that if you own any of the model IDs