OWC Careers


Linux Systems Administrator IT/IS | Reports to IT Manager About OWC: OWC is a fast-paced, friendly atmosphere that advocates ingenuity and encourages every employee to contribute ideas towards the discovery of the next innovative concept that could change the world of technology. Our shared vision of the ultimate customer experience is a key component to achieving the industry-leading results OWC has become known for around the globe. We firmly believe that the best in life is obtained through dedicated teamwork and creativity. OWC is an environmentally conscious company committed to the conservation of our planet's resources through the use of renewable energy and company-wide recycling programs. Today OWC is recognized as a leading zero-emissions Mac and PC technology company. Other World Computing (OWC) has been providing the highest quality hardware products and support to the computer industry since 1988, specializing in Mac upgrades and expansion products. We have one of the largest online catalogs for computer, iPod, and iPhone enhancement products through our e-commerce portalwww.macsales.com. OWC offers great benefits such as medical, dental, vision, 401K, short/long term disability, HSA and FSA accounts and a wellness program. We provide paid time off and 6 paid holidays as well as a clean temperature-controlled environment. We value our employees so there is potential for career growth, cross functional training in other areas and annual performance reviews. Requirements Red Hat (RHCE/RHCT), LPIC-2/3 Certifications preferred, but will accept candidates with 5+ years of Intermediate level experience in a 20+ Red Hat /CentOS server environment. Previous experience managing distributed systems in multi-tier application architecture with solid understanding of Web-based services and protocols (DNS, LDAP/Kerberos, LAMP, etc.). Previous experience implementing and managing clustered MySQL database servers. Working experience of UNIX/Linux scripting, configuration management and revision control (bash, Perl, Kickstart, SVN, Puppet, cfengine etc.) Intermediate level knowledge of Storage Area Networking including Fibre Channel and 10Gb iSCSI is a plus. Working knowledge of standard network technologies including TCP/IP, VLANs, and ACL/iptables troubleshooting is a plus. Previous experience with F5, Cisco (Ironport) or VMware is a plus. Experience with trouble-ticket and change management systems. Exceptional "customer service mentality" and attitude. Duties and Responsibilities:
    Responsibilities Participate on cross-functional teams for technology projects, working with developers, Information Technology team, and project managers to identify and develop system-specific requirements and processes. Administer daily operations of servers including log review with escalation, patch & upgrade applications, manage backup & restoration implementation and testing. Install, configure, and manage multiple Red Hat Enterprise Linux (RHEL/CentOS) systems in a distributed High Availability configuration on physical and virtual hardware. Study existing Linux server systems and evaluate effectiveness, develop new systems and processes to improve production and workflow as required. Supporting employees at multiple locations remotely. Excellent phone & customer service skills are a must. Conduct regularly scheduled tasks in support of technical audits and security compliance activities. Write and maintain technical procedures, documentation of systems to maintain knowledge of commonly used concepts, practices and procedures for system administration. Employee will participate in a 24/7 on-call rotation schedule providing third-level incident response with other Information Technology team members.
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