{"id":61947,"date":"2020-05-13T15:30:00","date_gmt":"2020-05-13T20:30:00","guid":{"rendered":"https:\/\/eshop.macsales.com\/blog\/?p=61947"},"modified":"2020-09-15T16:55:26","modified_gmt":"2020-09-15T21:55:26","slug":"owc-receives-bizrate-insights-circle-of-excellence-award","status":"publish","type":"post","link":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/","title":{"rendered":"OWC Receives Bizrate Insights Circle of Excellence Award"},"content":{"rendered":"\n
\"\"<\/figure><\/div>\n\n\n\n

MacSales.com recognized as online retailer best in customer satisfaction<\/h2>\n\n\n\n

For an impressive 8th time, OWC\/MacSales.com has received the distinguished Bizrate Insights Circle of Excellence Award<\/a>. This honor is a distinction earned by those retailers who go above and beyond to provide exceptional online service and experience to conscientious consumers.<\/p>\n\n\n\n

We are very proud to have once again achieved the high marks needed to be recognized because the Circle of Excellence award is uniquely based on customer feedback from verified online buyers only. Having received top satisfaction scores across several key metrics throughout the 2019 calendar year (see below), we have only you to thank!<\/p>\n\n\n\n

“Badges are great, but every day it’s our OWC team and great customers that drive us forward,” says OWC Founder & CEO Larry O’Connor. “The team and I sincerely appreciate the great feedback and support that makes recognition like this the norm as opposed to the exception. It’s also true that this is never something we take for granted. We will always work hard to earn and keep your trust, and your feedback will continue to drive us to be better. We listen, and we care, and we are here for you and because of you. Forward we go, thanking you for being there with us!”<\/p>\n\n\n\n

About Bizrate Insights<\/h3>\n\n\n\n

Bizrate Insights Inc. is a market research company providing consumer rating information to over 6,000 retailers and publishers across the United States, United Kingdom, France, Germany, and Canada. The company is based in Los Angeles.<\/p>\n\n\n\n

Online retailers are rated and reviewed by authenticated customers on over one dozen key factors, including:<\/p>\n\n\n\n

  • Ease of Finding What You Are Looking For<\/li>
  • Design of Site<\/li>
  • Satisfaction With Checkout<\/li>
  • Product Selection<\/li>
  • Clarity of Product Information<\/li>
  • Charges Stated Clearly<\/li>
  • Prices Relative to Other Online Retailers<\/li>
  • Shipping Charges<\/li>
  • Variety of Shipping Options<\/li>
  • On-Time Delivery<\/li>
  • Order Tracking<\/li>
  • Product Met Expectations<\/li>
  • Customer Support<\/li>
  • Product Availability<\/li>
  • Returns Process<\/li><\/ul>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    For an impressive 8th time, OWC\/MacSales.com has received the distinguished Bizrate Insights Circle of Excellence Award. This honor is a distinction earned by those retailers who go above and beyond to provide exceptional online service and experience to conscientious consumers.<\/p>\n","protected":false},"author":16,"featured_media":61983,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"spay_email":"","footnotes":""},"categories":[3765],"class_list":["post-61947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-owc-news"],"yoast_head":"\nOWC Receives Bizrate Insights Circle of Excellence Award<\/title>\n<meta name=\"description\" content=\"OWC\/MacSales.com has received the Bizrate Insights Circle of Excellence Award for going above and beyond to provide exceptional online services and experiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OWC Receives Bizrate Insights Circle of Excellence Award\" \/>\n<meta property=\"og:description\" content=\"OWC\/MacSales.com has received the Bizrate Insights Circle of Excellence Award for going above and beyond to provide exceptional online services and experiences.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/\" \/>\n<meta property=\"og:site_name\" content=\"Rocket Yard\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/PoweredbyOWC\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-13T20:30:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-15T21:55:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2020\/05\/BizrateAward_1200x675.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"OWC Newsfeed\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/poweredbyOWC\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"OWC Newsfeed\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/\"},\"author\":{\"name\":\"OWC Newsfeed\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#\/schema\/person\/3ba79aedbd7ad1c0c4c8a33295f0c45b\"},\"headline\":\"OWC Receives Bizrate Insights Circle of Excellence Award\",\"datePublished\":\"2020-05-13T20:30:00+00:00\",\"dateModified\":\"2020-09-15T21:55:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/\"},\"wordCount\":325,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#organization\"},\"keywords\":[\"Award\",\"customer service\"],\"articleSection\":[\"OWC News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/\",\"url\":\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/\",\"name\":\"OWC Receives Bizrate Insights Circle of Excellence Award\",\"isPartOf\":{\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#website\"},\"datePublished\":\"2020-05-13T20:30:00+00:00\",\"dateModified\":\"2020-09-15T21:55:26+00:00\",\"description\":\"OWC\/MacSales.com has received the Bizrate Insights Circle of Excellence Award for going above and beyond to provide exceptional online services and experiences.\",\"breadcrumb\":{\"@id\":\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/eshop.macsales.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"OWC Receives Bizrate Insights Circle of Excellence Award\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#website\",\"url\":\"https:\/\/eshop.macsales.com\/blog\/\",\"name\":\"Rocket Yard\",\"description\":\"Your source for expert tips, special deals, commentary, reviews, and the latest tech news.\",\"publisher\":{\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/eshop.macsales.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#organization\",\"name\":\"OWC\",\"url\":\"https:\/\/eshop.macsales.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2020\/06\/rocket-yard-logo-round.png\",\"contentUrl\":\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2020\/06\/rocket-yard-logo-round.png\",\"width\":1024,\"height\":1024,\"caption\":\"OWC\"},\"image\":{\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#\/schema\/person\/3ba79aedbd7ad1c0c4c8a33295f0c45b\",\"name\":\"OWC Newsfeed\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/eshop.macsales.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9f1110b1b2f58a5e0ff99b6ac1cb93dbf853e7848b2c0d0855b7aa63698c9674?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9f1110b1b2f58a5e0ff99b6ac1cb93dbf853e7848b2c0d0855b7aa63698c9674?s=96&d=mm&r=g\",\"caption\":\"OWC Newsfeed\"},\"description\":\"The OWC Newsfeed provides the latest OWC, MacSales.com, Rocket Yard, and industry news, information, and announcements for your reading pleasure and shareability!\",\"sameAs\":[\"http:\/\/www.owc.com\",\"https:\/\/www.facebook.com\/PoweredbyOWC\/\",\"https:\/\/www.pinterest.com\/owcmacsales\/\",\"https:\/\/twitter.com\/https:\/\/twitter.com\/poweredbyOWC\",\"https:\/\/www.youtube.com\/user\/OWCmacsales?sub_confirmation=1\"],\"url\":\"https:\/\/eshop.macsales.com\/blog\/author\/owc-newsfeed\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"OWC Receives Bizrate Insights Circle of Excellence Award","description":"OWC\/MacSales.com has received the Bizrate Insights Circle of Excellence Award for going above and beyond to provide exceptional online services and experiences.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/","og_locale":"en_US","og_type":"article","og_title":"OWC Receives Bizrate Insights Circle of Excellence Award","og_description":"OWC\/MacSales.com has received the Bizrate Insights Circle of Excellence Award for going above and beyond to provide exceptional online services and experiences.","og_url":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/","og_site_name":"Rocket Yard","article_author":"https:\/\/www.facebook.com\/PoweredbyOWC\/","article_published_time":"2020-05-13T20:30:00+00:00","article_modified_time":"2020-09-15T21:55:26+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2020\/05\/BizrateAward_1200x675.png","type":"image\/png"}],"author":"OWC Newsfeed","twitter_card":"summary_large_image","twitter_creator":"@https:\/\/twitter.com\/poweredbyOWC","twitter_misc":{"Written by":"OWC Newsfeed","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/#article","isPartOf":{"@id":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/"},"author":{"name":"OWC Newsfeed","@id":"https:\/\/eshop.macsales.com\/blog\/#\/schema\/person\/3ba79aedbd7ad1c0c4c8a33295f0c45b"},"headline":"OWC Receives Bizrate Insights Circle of Excellence Award","datePublished":"2020-05-13T20:30:00+00:00","dateModified":"2020-09-15T21:55:26+00:00","mainEntityOfPage":{"@id":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/"},"wordCount":325,"commentCount":0,"publisher":{"@id":"https:\/\/eshop.macsales.com\/blog\/#organization"},"keywords":["Award","customer service"],"articleSection":["OWC News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/","url":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/","name":"OWC Receives Bizrate Insights Circle of Excellence Award","isPartOf":{"@id":"https:\/\/eshop.macsales.com\/blog\/#website"},"datePublished":"2020-05-13T20:30:00+00:00","dateModified":"2020-09-15T21:55:26+00:00","description":"OWC\/MacSales.com has received the Bizrate Insights Circle of Excellence Award for going above and beyond to provide exceptional online services and experiences.","breadcrumb":{"@id":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/eshop.macsales.com\/blog\/61947-owc-receives-bizrate-insights-circle-of-excellence-award\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/eshop.macsales.com\/blog\/"},{"@type":"ListItem","position":2,"name":"OWC Receives Bizrate Insights Circle of Excellence Award"}]},{"@type":"WebSite","@id":"https:\/\/eshop.macsales.com\/blog\/#website","url":"https:\/\/eshop.macsales.com\/blog\/","name":"Rocket Yard","description":"Your source for expert tips, special deals, commentary, reviews, and the latest tech news.","publisher":{"@id":"https:\/\/eshop.macsales.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/eshop.macsales.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/eshop.macsales.com\/blog\/#organization","name":"OWC","url":"https:\/\/eshop.macsales.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/eshop.macsales.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2020\/06\/rocket-yard-logo-round.png","contentUrl":"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2020\/06\/rocket-yard-logo-round.png","width":1024,"height":1024,"caption":"OWC"},"image":{"@id":"https:\/\/eshop.macsales.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/eshop.macsales.com\/blog\/#\/schema\/person\/3ba79aedbd7ad1c0c4c8a33295f0c45b","name":"OWC Newsfeed","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/eshop.macsales.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/9f1110b1b2f58a5e0ff99b6ac1cb93dbf853e7848b2c0d0855b7aa63698c9674?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9f1110b1b2f58a5e0ff99b6ac1cb93dbf853e7848b2c0d0855b7aa63698c9674?s=96&d=mm&r=g","caption":"OWC Newsfeed"},"description":"The OWC Newsfeed provides the latest OWC, MacSales.com, Rocket Yard, and industry news, information, and announcements for your reading pleasure and shareability!","sameAs":["http:\/\/www.owc.com","https:\/\/www.facebook.com\/PoweredbyOWC\/","https:\/\/www.pinterest.com\/owcmacsales\/","https:\/\/twitter.com\/https:\/\/twitter.com\/poweredbyOWC","https:\/\/www.youtube.com\/user\/OWCmacsales?sub_confirmation=1"],"url":"https:\/\/eshop.macsales.com\/blog\/author\/owc-newsfeed\/"}]}},"jetpack_featured_media_url":"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2020\/05\/BizrateAward_1200x675.png","jetpack_shortlink":"https:\/\/wp.me\/pmPaT-g79","_links":{"self":[{"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/posts\/61947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/comments?post=61947"}],"version-history":[{"count":38,"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/posts\/61947\/revisions"}],"predecessor-version":[{"id":62031,"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/posts\/61947\/revisions\/62031"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/media\/61983"}],"wp:attachment":[{"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/media?parent=61947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eshop.macsales.com\/blog\/wp-json\/wp\/v2\/categories?post=61947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}