{"id":76149,"date":"2021-07-08T15:00:00","date_gmt":"2021-07-08T20:00:00","guid":{"rendered":"https:\/\/eshop.macsales.com\/blog\/?p=76149"},"modified":"2021-07-08T11:28:46","modified_gmt":"2021-07-08T16:28:46","slug":"magic-keyboard-isnt-working","status":"publish","type":"post","link":"https:\/\/eshop.macsales.com\/blog\/76149-magic-keyboard-isnt-working\/","title":{"rendered":"What to Do if Your Magic Keyboard With Touch ID Isn\u2019t Working"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/apple-magic-keyboard-with-touch-id-green.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/apple-magic-keyboard-with-touch-id-green.jpg\" alt=\"Apple Magic Keyboard with Touch ID - Green\" class=\"wp-image-76293\" width=\"700\" height=\"292\" srcset=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/apple-magic-keyboard-with-touch-id-green.jpg 1400w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/apple-magic-keyboard-with-touch-id-green-284x118.jpg 284w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/apple-magic-keyboard-with-touch-id-green-190x79.jpg 190w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/apple-magic-keyboard-with-touch-id-green-284x118@2x.jpg 568w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/apple-magic-keyboard-with-touch-id-green-190x79@2x.jpg 380w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>I recently wrote an article on my 24-inch iMac when the <a href=\"https:\/\/support.apple.com\/guide\/imac\/magic-keyboard-for-24-inch-imac-apd0e7983e19\/mac\">Magic Keyboard with Touch ID<\/a> quit working. I tried several steps to fix the issue:<\/p>\n\n\n\n<ol class=\"indent-25px wp-block-list\"><li>I quit and relaunched Pages (the app I was using when the problem started).<\/li><li>I powered off, then powered back on the Magic Keyboard.<\/li><li>I restarted my iMac.<\/li><li>I powered off, then powered on, the all-in-one iMac.&nbsp;<\/li><li>I disabled Bluetooth, then re-enabled it. To do so, follow these steps:<ul><li>From the Apple menu (\uf8ff), open System Preferences and choose Bluetooth.<\/li><li>Click the option to \u201cTurn Bluetooth Off\u201d (if it\u2019s already off, there\u2019s your problem).<br \/><br \/><img loading=\"lazy\" decoding=\"async\" width=\"253\" height=\"351\" alt=\"Bluetooth on\/off setting\" src=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/turn-bluetooth-off.jpg\" style=\"width: 253px;\" class=\"wp-image-76294\" srcset=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/turn-bluetooth-off.jpg 506w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/turn-bluetooth-off-86x120.jpg 86w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/turn-bluetooth-off-233x323.jpg 233w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/turn-bluetooth-off-137x190.jpg 137w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/turn-bluetooth-off-86x120@2x.jpg 172w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/turn-bluetooth-off-233x323@2x.jpg 466w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/turn-bluetooth-off-137x190@2x.jpg 274w\" sizes=\"auto, (max-width: 253px) 100vw, 253px\" \/><br \/><br \/><\/li><li>Wait for a second and turn Bluetooth back on. Your Magic Keyboard and other Bluetooth devices should show up in the right side of the Bluetooth panel.<br \/><br \/><img loading=\"lazy\" decoding=\"async\" width=\"414\" height=\"382\" class=\"wp-image-76295\" style=\"width: 414px;\" src=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/magic-keyboard-bluetooth-connected.jpg\" alt=\"List of bluetooth connected devices on an iMac\" srcset=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/magic-keyboard-bluetooth-connected.jpg 827w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/magic-keyboard-bluetooth-connected-130x120.jpg 130w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/magic-keyboard-bluetooth-connected-284x262.jpg 284w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/magic-keyboard-bluetooth-connected-190x175.jpg 190w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/magic-keyboard-bluetooth-connected-130x120@2x.jpg 260w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/magic-keyboard-bluetooth-connected-284x262@2x.jpg 568w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/magic-keyboard-bluetooth-connected-190x175@2x.jpg 380w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/><\/li><\/ul><\/li><\/ol>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-still-not-working\">Still Not Working?<\/h2>\n\n\n\n<p>If your Magic Keyboard still isn&#8217;t working \u2014 and it wasn&#8217;t for me \u2014 connect your keyboard to your Mac with the <a href=\"https:\/\/eshop.macsales.com\/item\/Apple\/MD818ZMA\/\">Lightning to USB Cable<\/a> or <a href=\"https:\/\/eshop.macsales.com\/item\/Apple\/MKQ42AMA\/\">USB-C to Lightning Cable<\/a>. Wait 1 minute, then disconnect the cable.&nbsp;<\/p>\n\n\n\n<p>This pairs the accessory with your Mac and charges the built-in battery. To check your accessory&#8217;s charge level, click the&nbsp;Control Center icon&nbsp;in the menu bar, then click Bluetooth.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu.jpg\" alt=\"\" class=\"wp-image-76296\" width=\"420\" height=\"330\" srcset=\"https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu.jpg 840w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu-153x120.jpg 153w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu-284x223.jpg 284w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu-190x149.jpg 190w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu-153x120@2x.jpg 306w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu-284x223@2x.jpg 568w, https:\/\/eshop.macsales.com\/blog\/wp-content\/uploads\/2021\/07\/control-center-bluetooth-menu-190x149@2x.jpg 380w\" sizes=\"auto, (max-width: 420px) 100vw, 420px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>That worked for me. As I said, this was accomplished on a 24-inch iMac, but, hopefully, it will work for you, as well.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-vivid-cyan-blue-background-color has-vivid-cyan-blue-color is-style-wide\"\/>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-related-links\">Related Links<\/h4>\n\n\n\n<ul class=\"wp-block-yoast-seo-related-links\"><li><a href=\"https:\/\/eshop.macsales.com\/blog\/75047-set-up-touch-id-on-imac\/\">How to Set Up Touch ID on a New 24-Inch iMac Magic Keyboard<\/a><\/li><li><a href=\"https:\/\/eshop.macsales.com\/blog\/45469-quick-tip-clearing-touch-id-data-from-a-macbook-pro\/\">How to Clear Touch ID Data from a MacBook Pro with Touch Bar<\/a><\/li><li><a href=\"https:\/\/eshop.macsales.com\/blog\/59818-apple-releases-new-ipad-pro-macbook-air-updates-mac-mini\/\">Apple Releases New iPad Pro, MacBook Air; Updates Mac mini<\/a><\/li><li><a href=\"https:\/\/eshop.macsales.com\/blog\/60003-updates-macos-10-15-4-ios-ipados-13-4-and-more\/\">Updates! macOS 10.15.4, iOS\/iPadOS 13.4, and More!<\/a><\/li><li><a href=\"https:\/\/eshop.macsales.com\/blog\/33897-hands-on-with-the-late-2015-27-inch-imac-with-retina-5k-display\/\">Hands-On With the Late 2015 27-inch iMac with Retina 5K Display<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-vivid-cyan-blue-background-color has-vivid-cyan-blue-color is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>I recently wrote an article on my 24-inch iMac when the Magic Keyboard with Touch ID quit working. I tried several steps to fix the issue: I quit and relaunched Pages (the app I was using when the problem started). I powered off, then powered back on the Magic Keyboard. I restarted my iMac. I [&hellip;]<\/p>\n","protected":false},"author":108,"featured_media":76300,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"spay_email":"","footnotes":""},"categories":[4],"class_list":["post-76149","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2 (Yoast SEO v20.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What to Do if Your Magic Keyboard With Touch ID Isn\u2019t Working<\/title>\n<meta name=\"description\" content=\"I recently wrote an article on my 24-inch iMac when the Magic Keyboard with Touch ID quit working. 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