Verified Buyer
Reviewer: CrochetMaven
Rating: 5/5
MacSales.com was easy to work with
August 15, 2022
I got a great deal on a refurbished computer and when they made a simple error in my order, they fixed it right away! A real person answers the phone! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
August 17, 2022
Dear HelpfulQuail-77510, Thank you for the 5-Star review and feedback in regards to your recent purchase. We’re happy to hear that the simple error was resolved right away, and YES, If you call us, you will defiantly get a “REAL” person on the phone :) That really does make a big difference and seems to be overlooked nowadays. Thanks again for the review, and enjoy the new computer.
Verified Buyer
Reviewer: TalentedOrca-28542
Rating: 5/5
Prompt Correct Service - Product as Advertized
May 6, 2022
Prompt Correct Service - Product as Advertized:
Minor Issue, but O/S install was missing a few control panels and system extensions, preventing migration assistant success.
Ended updating to Mac/OS Catalina to resolve. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent condition.
Verified Buyer
Reviewer: HappyRattlesnake-23835
Rating: 5/5
Awesome machine
March 30, 2022
Great help. The support team helped when I needed them too I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent condition.
Response from OWC, Support
April 5, 2022
Dear HappyRattlesnake-23835, Thank you for the review and feedback. Happy to hear our support team was able to help when you needed them. Please let us know if you need anything else.
Verified Buyer
Reviewer: MightyCaribou-68286
Rating: 5/5
I'm very happy...
March 26, 2022
I'm very happy with my iMacRetina 5K (2019). It came well boxed in time. This was my second iMac I bought from this shop. I can recommend it. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Mint condition.
Response from OWC, Support
March 29, 2022
Thank you so much CuteCaribou-68286 for taking the time to leave your review. We are so glad to hear that that iMacs you purchased have met your needs both times. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: info-23129
Rating: 3/5
Not fully inspected!
March 1, 2022
First, I just want to say that OWC has been my go to place for refurbished Macs. That said, I was disappointed when my recent iMac purchase had an issue. The machine was shipped with Monterey preinstalled. I later discovered that the USB-C ports weren’t working, and after some investigation on my part, the issue appears to be caused by a bug in Monterey. OWC‘s marketing materials claim that they fully test every computer before shipping, but if this was the case they would’ve found that the USB-C ports did not work. This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent condition.
Response from OWC, Support
March 3, 2022
Thank you for your feedback. We are sorry to hear of the issues with your iMac machine purchased recently. We will be reaching out to you shortly to further assist you.
Verified Buyer
Reviewer: 3_14david
Rating: 5/5
Great Product
February 17, 2022
Very happy with the iMac - exactly as described. Why do I need to put additional words into this review - I've already summarized my experience I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Mint condition.
Verified Buyer
Reviewer: MarcM
Rating: 5/5
My best purchase yet!
February 9, 2022
I was looking for an update on my system and discovered OWC online. What an easy purchase, I chatted with a tech/sales advisor for my needs. All sorted, and delivered. I highly recommend OWC. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
February 10, 2022
Thank you for providing us with your feedback! We are thrilled to hear your experience with OWC MacSales has been great! If further assistance is needed, please feel free to reach out to our support team.
Verified Buyer
Reviewer: JoeyB.771
Rating: 5/5
New iMac, 27" screen 3.1GHz, 64 gigs 6 Core
February 5, 2022
Great piece of machinery that works flawlessly in my project recording home studio. Supports all my music and recording software, and by the way.... it's FAST!!! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.1GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
February 8, 2022
Thank you for your feedback!
Verified Buyer
Reviewer: richard-17316
Rating: 5/5
As advertised: looks and works great.
December 22, 2021
Love the quality of the screen. I also appreciate that this screen can be calibrated with the On1 Pro software and hardware system. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.7GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
December 23, 2021
Thank you for your review and feedback. We are glad that you are happy with your Apple 27" iMac! We hope you have many years of use out of your new machine!
Verified Buyer
Reviewer: bobrobs
Rating: 5/5
As nice as I expected.
December 15, 2021
No surprises. The iMac 27" arrived is very good condition, even though the delivery person set the shipping box on it's end instead of "label up". Oh well, it was packed properly so no damage was found. It booted right up without any issues.
Would I recommend it to a friend? Well our neighbor was over when I was setting it up and asked me to buy her one just like it. I did and it arrived soon after. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Very Good condition.
Response from OWC, Support
December 20, 2021
Thank you for providing us with your feedback! We are delighted to hear you are pleased with the iMac purchase! If further assistance is needed, please feel free to reach out to our support team.
Verified Buyer
Reviewer: agentbond
Rating: 5/5
IMac Purchase
December 8, 2021
Very pleased with product and swift delivery! Highly recommend!! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent condition.
Response from OWC, Support
December 11, 2021
We are so glad to hear that your are extremely happy with your purchase agentbond. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Holiday!
Verified Buyer
Reviewer: brianlewisy2k
Rating: 5/5
Apple lost out on a new sale
December 6, 2021
I need a Mac urgently for a new business. Apple could not deliver till last week of December. I turned to an old and trusted supplier in OWC, have bought numerous products thru them in the past. An as-new 27" iMac showed up less than 5 days later free shipping included. Looks new, runs like a dream. Recommended to all. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
December 8, 2021
Thank you for your feedback!
Verified Buyer
Reviewer: bholden32
Rating: 5/5
Excellent Computer
November 18, 2021
Easy online purchase. Price was surprisingly low. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Mint condition.
Response from OWC, Support
November 22, 2021
Thank you for providing us with your feedback! If further assistance is needed, please feel free to reach out to our support team.
Verified Buyer
Reviewer: GleamingShark-63308
Rating: 5/5
I’m impressed
November 17, 2021
My first time buying here. I’m actually impressed as everything was very professional.
The item looks like new to me, and even the packaging was done neatly.
The experience was so good that I bought a second item some days later, and I’ll be definitely buying some more stuff in the future and recommending this place as well.
I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent condition.
Response from OWC, Support
November 19, 2021
Thank you for providing us with your feedback. We are delighted to hear your experience with OWC MacSales has been great, we look forward to future purchases! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: Worship-81122
Rating: 5/5
Received as Advertised
November 11, 2021
Unit arrived and was exactly as advertised. Looks brand new.
I missed that it doesn't come with a keyboard / mouse. That was a quick fix with Best Buy. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Mint condition.
Response from OWC, Support
November 12, 2021
Thank you for your review and feedback! We are so glad that your new iMac is meeting your expectations!
Verified Buyer
Reviewer: FriscoA
Rating: 5/5
My review.
November 8, 2021
My purchase was a very good experience and I received my iMac in excellent condition. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent condition.
Response from OWC, Support
November 10, 2021
Thank you for providing us with your feedback. We are pleased to hear you are delighted with your iMac purchase. If further assistance is needed, please feel free to reach out to our support team.
Verified Buyer
Reviewer: WittyHorse-11035
Rating: 4/5
iMac 27 inch
November 4, 2021
So far the only regret is not choosing an ssd drive during purchase I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent condition.
Response from OWC, Support
November 4, 2021
Thank you for your review. We are sorry for any regret with not getting an SSD in your new iMac! We would be happy to guide you to a SSD DIY upgrade kit if you were ever interested in upgrading the machine.
Verified Buyer
Reviewer: sagekim
Rating: 5/5
Awesome!
October 28, 2021
I've only been using the refurbished iMac for two weeks, but once I got the programs upgraded or re-installed that needed it, I've been very happy with the machine. Thanks to Macsales.com for a great deal. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
October 29, 2021
Thank you for providing us with your feedback. We are pleased to hear you are delighted with the iMac! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: SuperSalmon-35985
Rating: 5/5
Satisfied
October 15, 2021
I have purchased two iMacs from OWC and have been very satisfied with the quick delivery and quality of the products. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
October 18, 2021
Thank you so much for your positive feedback SuperSalmon-35985. We love hearing that the our customer are happy with their purchases. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great day!
Verified Buyer
Reviewer: SmilingHedgehog-51720
Rating: 5/5
A much better value than new
October 14, 2021
New enough to not worry about software compatibility, just old enough to allow you to buy a very powerful machine at a decent price. I could not tell it was used when it cam out of the box. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent condition.
Verified Buyer
Reviewer: Blondevalgal
Rating: 5/5
Awesome computer at a great price.
October 11, 2021
Needing to replace my old PC that I use for design, I purchased a 2019 iMac 27 with an 8TB hard drive. It was advertised as excellent condition (which meant small scratches on the housing). I tried but couldn’t really find any scratches. The Mac arrived quickly and the packaging was great - very well protected. The OS needed to be updated and it wasn’t difficult to migrate my software and files from PC to Mac. I purchased Parallels to run my Windows based software and, though I had been worried, it really is the simplest thing to do ever. And the screen on the 27! A designers dream! This purchase saved me thousands of dollars and I have a work station that will last me many years. I couldn’t be more satisfied. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
October 12, 2021
Thank you for your feedback. We are excited that you love your new machine!
Verified Buyer
Reviewer: zmanarch
Rating: 5/5
Up and running for a deal
October 7, 2021
Easy to grab and customize - great price - on time - we are working - too easy I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
October 8, 2021
Thank you so much zmanarch for taking the time to leave your 5-Star review. We are so happy to hear that your iMac met your expectations. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great day!
Verified Buyer
Reviewer: Mark-77855
Rating: 5/5
Perfect
September 28, 2021
Easy to order. Came packaged perfectly. Im still getting to know the Mac thing but computer is fast and stable. Perfect condition. I like that I can order a larger hard drive and memory. Way less money than a new apple with similar specs. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Mint condition.
Response from OWC, Support
September 29, 2021
Always glad to hear! Very good choice of iMac, too; the 2019 are a great model year! Enjoy the new Macintosh experience and thanks again!
Verified Buyer
Reviewer: EasyScorpion-46400
Rating: 5/5
Excellent job
September 20, 2021
If you want to upgrade OWC is the way to go. Fabulous product. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
September 22, 2021
And you are a fabulous person for making that recommendation and awesome 5 star review! Thank You! Looking forward to providing more solutions to you in the future. :)