Job Opportunities
You feel it the moment you walk into our LEED Platinum certified headquarters. There's a certain energy that flows throughout our building and among the OWC Team. One could define it as a passion for thoroughness and excellence in serving our customers.
The pace is fast, the atmosphere is fun, and the people are friendly. Every employee – from shipping/receiving to accounting to the CEO – is encouraged to innovate, contribute ideas and discover solutions so that as a team, we can be proactive in our shared vision of offering the best possible customer experience. A key component to delivering industry leading results is recognizing the value of a true team atmosphere and great people.
OWC continues its dynamic growth because of our ever evolving family. If you are interested in any of our open positions listed below, please apply today!
Customer Support Representative – Hybrid Call Center
Provide ongoing technical and customer support for technology products and services to business, individual, and industrial customers. Role is multi-faceted. Will be required to handle inbound technical problems, customer service issues, inbound sales calls, and order processing.
Department: Call Center
Schedule:
Wednesday - Friday: 10:00 pm - 7:00 am &
Saturday & Sunday: 1:00 am - 10:00 am.
Technical Support Representative
Provide technical assistance to end users; respond to customer inquiries concerning systems operation and diagnoses system hardware, software, and operator problems; provide clear and concise technical support at a high level of customer service; support setup of mail, dialup and DSL on multiple operating systems; instruct customers in use of equipment, software, and manuals.
Must have - Technical Level 2 technical support experience
Department: Call Center
Schedule: Monday - Friday;
11:00 am - 8:00 pm.
Possibility of rotating Saturdays.
