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OWC Terms & Policies
At OWC Our Customers Come 1st!
Quality Products, Competitive Prices, Expert Support since 1988
Phone: 800.275.4576 | International: +1.815.338.8685
Customer Service - Sales (CT)
Hours: Mon-Fri 8AM-10PM | Sat 9AM-4PM
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Technical Support (CT)
Hours: Mon-Fri 8AM-8PM | Sat 9AM-4PM
Live Chat: Mon-Fri 8AM-8PM | Sat 9AM-4PM

WARRANTY INFORMATION

OWC does offer express warranties on OWC products and custom built OWC Solutions, but does not offer express warranties on NON-OWC products or customer built OWC Solutions. However, many of the products available through OWC are covered by Manufacturers' Warranties.

If a product is covered by an OWC limited warranty (which begins on original purchase date of covered product), it will be stated on that product's web page and provide a direct link to the specific limited warranty, below is a listing of all of OWC's complete warranties. Please refer to the Product Manual and/or the product's webpage for details as to which warranty your specific OWC product is covered. We are here to help keep you informed about about OWC products, so should you have any questions, contact us. Our knowledgeable Customer Service, Technical Support and Sales departments can be reached by calling 1-800-275-4576.

If a product is covered by an OWC limited warranty (which begins on original purchase date of covered product), it will be stated on that product's web page and provide a direct link to the specific warranty, below is a listing of all of OWC's complete warranties.

All OWC and NewerTech warranties are effective from the original date of purchase.

OWC Solid State Drives (SSDs)

OWC External Storage Solutions

OWC Turnkey Solutions

OWC Internal Products/Solutions

Modbook Solutions

NewerTech Products

All international and/or SPO shipping charges, including Returns for Warranty or Returns for Refund, are the sole responsibility of the customer.

Mercury Electra and Mercury EXTREME is a trademark of New Concepts Development Corporation, registered in the U.S. Patent and Trademark Office. Accelsior and Enterprise is a trademark of New Concepts Development Corporation, registered in the U.S. Patent and Trademark Office. Mercury Elite is a trademark of New Concepts Development Corporation. NewerTech is a trademark of New Concepts Development Corporation, registered in the U.S. Patent and Trademark Office. Apple, iMac, iPad, and Mac Pro are trademarks of Apple Inc., registered in the U.S. and other countries. Other marks may be the trademark or registered trademark property of their owners.
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