• My OWC
  • Specials
  • Mac Software
  • Memory - RAM, SD...
  • Internal Storage - 2.5/3.5 HDD/SDD
  • External Storage - FireWire / USB / eSATA
  • CD / DVD / Blu-ray
  • Laptop Center - Adapters, Batteries...
  • iPod / iPhone
  • Accessories
  • Audio
  • Video
  • OWC Live Chat Support
  • OWC Newsletter
  • OWC Blog
OWC Terms & Policies
At OWC Our Customers Come 1st!
Quality Products, Competitive Prices, Expert Support since 1988
Phone: 800.275.4576 | International: 815.338.8685
Customer Service - Sales (CT)
Hours: Mon-Fri 8AM-10PM | Sat 9AM-4PM
Live Chat: 24x7
Technical Support (CT)
Hours: Mon-Fri 8AM-8PM | Sat 9AM-4PM
Live Chat: Mon-Fri 8AM-8PM | Sat 9AM-4PM

PRIVACY STATEMENT

This Privacy Policy incorporates and is expressly subject to the Terms and Conditions for www.macsales.com available at www.macsales.com/terms, and all connected sites linked to www.macsales.com by New Concepts Development Corporation ("OWC"), its subsidiaries and affiliates, including OWC.net, Inc. and Other World Computing, Inc. (collectively, the "Site").

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

BACK TO TOP

The Way We Use Information

Your privacy is important to us. OWC does not sell, trade, or rent your personal or contact information to other marketers. This has been our operating policy since we first started over 20 years ago.

We do use the information you provide to contact you about and perform the services on our site in which you have expressed interest. To provide customer service to you, it is necessary for us to disclose information to our affiliates and other companies that work with us. We do not share your information with outside parties except as provided herein and to the extent necessary to provide you service and maintain our Site.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except as provided herein and to the extent necessary to provide you service and maintain our Site.

We use non-identifying and aggregate information to better design our Site and to share with advertisers. We may use personal information to provide products that you have requested, as well as for auditing, research, and analysis to improve OWC's products and services.

Finally, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

BACK TO TOP

Publicly Displayed Information is Public

If you use a bulletin board or chat room on an OWC Site, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. OWC is not responsible for the personally identifiable information you choose to submit in these forums.

BACK TO TOP

Cookies

A cookie is a small text file that a website can place on your computer's hard drive in order to collect information about your activities on the site or to make it easier to use certain site functions. The cookie transmits this information back to the website's computer. Many users do not know that cookies are being placed on their computers when they visit websites. If you want to know when this happens, or prevent it from happening, you can set your browser to warn you when a website attempts to place a cookie on your computer.

As is true of most websites, we use cookies and similar technologies to gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information to analyze trends, personalize your shopping experience, administer the Site, track user movements around the Site, and to gather demographic information about our Site users as a whole. We do not use cookies to collect or store personally identifiable information.

BACK TO TOP

The Information We Collect

When you interact with OWC on our Site or otherwise, such as when you call our sales or support staff, we may collect personal information relevant to the situation, such as your name, mailing address, billing address, phone number, email address, and contact preferences; your credit card information and information about the OWC products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.

OWC also collects certain aggregated, non-personally identifying information--such as your computer's IP address; the number of users clicking on a particular link, service, or advertisement; the type of browser in use; and pages viewed--when you visit our Site. We use this information to understand how visitors navigate through our Site, to enhance your experience while using our Site, and to make the materials we post as valuable to visitors as possible. We do not link this information to personally identifiable information.

BACK TO TOP

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

This Site offers Verisign 128-bit SSL encryption of sensitive data. Doing so helps to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet.

No method of transmission over the Internet, or electronic storage, is 100% secure. Therefore, while we strive to protect your personal information with commercially acceptable practices, we cannot guarantee absolute security.

BACK TO TOP

Newsletters

OWC offers two e-mail newsletters that may be subscribed to at no cost. One newsletter is primarily focused on industry news and tech tips while the other provides regular updates on special offers and deals. These are both opt-in Newsletters that you have the option to join (click here for more information), but are never automatically sent to you. You will not receive either newsletter unless you take action to join and further confirm your subscription via the opt-in URL provided in the email. You can opt-out of any OWC newsletter at any time via the link provided at the bottom of each newsletter mailing.

BACK TO TOP

Links to Other Sites

This Site contains links to other sites that are not owned or controlled by OWC. Please be aware that we are not responsible for the privacy practices of such other sites.

BACK TO TOP

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, OWC never knowingly collects or maintains information at our Site from those under 13, and no part of our Site is directed at anyone under 13. If a child under 13 submits personal information to OWC and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.

BACK TO TOP

How You Can Access or Correct Your Information

OWC will make good-faith efforts to provide you with reasonable access to your personal information for the purpose of correcting this data. To request access to update your personally identifying information, contact us by writing us at the following address:

New Concepts Development Corporation
Attn: Executive Management
2650 Bridge Lane
Woodstock, IL 60098

Should you have other questions or concerns about these privacy policies, please contact us.

BACK TO TOP

Changes in this Privacy Policy

If we decide to materially change our privacy policy, we will post those changes to this Privacy Policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

BACK TO TOP

Information Disclosure

OWC appreciates the value of information and respects your privacy. However, OWC may disclose any information we have about you (including your identity or your communications with OWC through the Site) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with OWC's rights or property, or the rights or property of users of the Site. OWC reserves the right at all times to disclose any information that OWC deems necessary to comply with any applicable law, regulation, legal process or governmental request. OWC also may disclose your information when OWC determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes, or if OWC determines disclosure is reasonably necessary to protect the rights, property or personal safety of OWC, its employees, users or visitors to the Site, and the public.

BACK TO TOP

OWC Corporate Data Storage Device Decommissioning Policy

OWC takes data security very seriously. It is extremely important to OWC that all of our customers know that information is secure and protected. This includes when equipment with electronic data storage devices, such as hard drives, exhaust their usefulness and require decommissioning.

As always, OWC strives to ensure that all electronics are used to their maximum capacity and lifespan. However, when a piece of equipment has been slated for decommissioning, OWC ensures the vital protection of all data collected by pulling all data storage devices from the equipment, storing the data for retention purposes for a specified period of time, per our corporate business needs and requirements. Upon lapse of such period, all data storage devices are reformatted exactly to Department of Defense formatting specifications. Those devices that are deemed unusable in any capacity, after reformatting, are certifiably destroyed.

OWC prides itself in ensuring that our policies provide maximum protection to our customers. Should you have any questions about our policy, please contact Customer Service.

BACK TO TOP

cap
Load Time: 0.005 seconds, Guest ID: 207357008