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Request an RMA Number:
Please complete the form on this page and your request will be responded to by an OWC Customer Service Representative within 24 Business Hours. Upon approval of the request, you will be issued the Return Merchandise Authorization number that is required to track your merchandise return. For more information about our return policy, click here.
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OTHER WORLD COMPUTING IS NOT RESPONSIBLE FOR ANY ITEMS SHIPPED TO US THAT ARE NOT LISTED AS BEING RETURNED.
OWC IS NOT RESPONSIBLE FOR THE LOSS, CORRUPTION OR DESTRUCTION OF DATA ON ANY HARD DRIVE SHIPPED BACK AS PART
OF A STORAGE SOLUTION, UNLESS OTHERWISE SPECIFIED IN THE PRODUCT WARRANTY SECTION OF THE PRODUCT INFORMATION PAGE ON MACSALES.COM.
Other World Computing will not be held liable in any manner for the recovery or restoration of any data lost.
To maximize your data protection, OWC recommends that you keep an additional copy of your data in a completely
different location.
Other World Computing sells a wide variety of products from multiple manufacturers and cannot
control all aspects of manufacturing, delivery or use. As a result, OWC is not responsible for
special, incidental, or consequential damages including but not limited to, lost profits, downtime,
technician fees, goodwill, damage to or replacement of equipment and property, and any costs of
recovering, reprogramming, or reproducing any program or data stored in or used with any product
purchased from Other World Computing. Additionally, OWC is not responsible for any problem that
is caused by (a) commercial use; accident; abuse; neglect; shock; electrostatic discharge; heat
or humidity beyond product specifications; improper installation; operation; maintenance or
modification; or (b) any misuse contrary to the instructions in the user manual; or (c) loss
passwords; or (d) malfunctions caused by other equipment.
