Installer quit unexpected error |
October, 09, 2003 12:08 AM |
foster |
7500 with Sonnet G3/500 Launched XPF. OS X Installer ran and I selected destination, a newly installed 18 gig SCSI internal from OWC. Installer was going thru the motions and after loading printer drivers and some languages, sometime after German, it quit. Screen read "Installer has quit due to unexpected error (exit code 0)." I was able to reboot with option key down into 9.2 and here I am. What's your advice? |
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RE: Installer quit unexpected error |
October, 11, 2003 11:57 PM |
foster |
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Good news: OS X lives on my 7500. Success. All it took was a clean CD. Everything went smoothly with the clean CD. Thanks everyone for the feedback. I now plan to get some more OWC DIMMs; install Tango USB/Firewire PCI card; and then I'm considering the Radeon 7000. Will all this work? |
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RE: Installer quit unexpected error |
October, 10, 2003 4:23 PM |
jseibyl |
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You mean you don't want to try Colgate??????? ;-) |
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RE: Installer quit unexpected error |
October, 10, 2003 4:17 PM |
jseibyl |
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Good Luck!!!!! |
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RE: Installer quit unexpected error |
October, 10, 2003 4:12 PM |
foster |
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Alright, I'm encouraged. Thank you JIM and thank you GREGORY. I'm not there yet, but we seem to be reaching some consensus that it is the install CD. So, now I need to find a clean one. It may be a couple days, but I'll be sure to come back and let you know I'm running X. (thinking positive) |
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RE: Installer quit unexpected error |
October, 10, 2003 2:46 PM |
jseibyl |
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"Jim, thanks, I really appreaciate having your comments. I can see from all your posts on the forum that you're a busy guy. " BTW, I appreciate the words, but I must tell you there are others here that are MUCH more versed on the command line stuff and terminal commands than I. I rebuild macs for graphics people as a hobby, and most of them have never even opened their rides, so my biggest problem is clearing out the dust! This also means that the stuff is pretty much stock. Because of that, my methodology is more of the "I know what worked last time, so I will try that" type rather than the hard core BootX person that is recompiling the Darwin Kernel to force a device to work. I have a TON of respect for those on this forum that can do that, probally because I have not tried anything like that.... :-). Despite my non-empirical, somewhat instinctive methods, my stuff works, and so do my clients, so here is my basic rule set... 1. use a sony cd, they boot 9 without any issues, unless it is hosed, some other OEM drives from this era do not. 2. use all same manufacturer ram, I like OWC EDO, seems to work and is a hell of a lot cheaper than crucial or others, interleve the pricks! 3. stick with 68 pin or 50 pin scsi drives. 80 pin drives can have issues, they work, but sometimes need a bit more massaging to make them fly. 4. once in X, repair permissions monthly, run Disk Warrior monthly, have a good backup of you system ready to go. 5. Finally if it isn't broke, DON'T fix it. I have not headed this in the past and have really gotten into trouble. Your prob is a CD ROM or CD issue, you have the installer running, the thing bombs at exactly the same point, has to be one of those two things, there could be something inside the CD ROM (piece of tape dust, or obstrution actually bumping the read head when it gets to a certain point. Keep that old ram out for know, until you get X in. Hope you solve the prob.... Jim |
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RE: Installer quit unexpected error |
October, 10, 2003 1:57 PM |
gregoryy |
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Seems like you've done all the right things. If it was the CD, it would fail to boot and install. So that's okay. I would reinitialize the drive with Drive Setup 2.07 again. Just to make it 'clean.' Glad to see you pulled the older RAM, that would be likely, and during installs it DOES use all available RAM during the process. Optimizing and running repair permission will use almost every last MB of RAM no matter how much you have (up to 1 or 2GB of course). I have a CD that I gave up on, waiting for panther at this point, doing the same thing. Worked fine, but after a year of use, even with a "CD fixit kit" with solution, soft cloth and trying to 'erase' or mask scratches and pits, still fails. Almost ready to order a new CD. Really think its the CD. |
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RE: Installer quit unexpected error |
October, 10, 2003 1:42 PM |
jseibyl |
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HHHMMMM......:-( |
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RE: Installer quit unexpected error |
October, 10, 2003 12:20 PM |
foster |
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No luck last night after removing all older DIMMs, 2 8k, 1 32k, and 1 64k. Tried installing with just my 2 newer 128k DIMMs from OWC. I've emailed Ryan the XPF log as well as the 2 error messages that appeared with 20 minutes remaining on the Installer Log. Please take a look and let me know what you think. Thanks. |
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RE: Installer quit unexpected error -- GURU Ryan ? |
October, 09, 2003 6:17 PM |
foster |
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Ryan, i'd like to have your take, if I may. To summarize, twice now, on 2nd and 3rd attempt, OS 10.2 install runs until "18 minutes remaining" then goes no further. This is after I've reformatted and partitioned my 18.3 harddrive; custom install, removing languages and certain printer drivers. Also, on the first try, before reformatting and removing resident 9.2 system folder on destination drive, I received the following error: "Installer has quit due to unexpected error (exit code 0)." Do you agree that this error and pattern suggest the most likely culprit to be the install CD? Or is it just as likely to be a problem with my assortment of DIMM's? Thanks. |
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RE: Installer quit unexpected error |
October, 09, 2003 4:30 PM |
foster |
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Jim, thanks, I really appreaciate having your comments. I can see from all your posts on the forum that you're a busy guy. Right, my destination drive (18.3gb)is on a tray beneath the original drive (1/2gb) on my 7500. It's on the same SCSI chain. The drives are properly terminated and idd. 18.3 = 0 and .5 = 1. No other PCI cards installed. I understood these would cause problems during install. I do not have another CD drive to use. My RAM configuration probably leaves much to be desired. I've recently installed two new OWC 128 DIMMS (EDO). In addition to that 256, I have a couple of 8's, maybe two 16, and one 32. Something like that. What approach would you suggest? Remove all DIMM's except for the two 128's and try to install OS X. And if that works, I can try adding the 32, then the 16's . . . ? Thanks again for your input. |
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RE: Installer quit unexpected error |
October, 09, 2003 4:06 PM |
jseibyl |
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Hey Foster... Where is that drive in your system? I will assume it is on the main bus with your other drive unless you say otherwise. You say you have a PCI combo card in the box...any other cards in the slots?? How much and what size is your RAM, I had a similar bomb, though not as consistant at 18 minutes....and it was solved because one RAM chip was from a different manufacturer, and hosed things for some reason. Last thing, Do you have a spare CD ROM you could try, or could you try to clean the lens on your current disk. It might be the the disk, but it may also be some dust on the old CD-ROM. Try wiping the surface of your install disk with a SOFT cotton cloth before you start yanking stuff out. An old geek trick with a scratched CD is to get some some NON- abrasive WHITE toothpaste, I think Colgate is good, put a dab on your SOFT cotton cloth and rub gently in circular motions on the disk. I know it sounds crazy, but it does work to fill some little gaps that might be on that disk. Make sure your disk is the culprit first if you have never done that before. I would try another cd rom first as long as it is not an early Mashita, some of them don't even boot os 9 disks...... Hope this helps..... Jim |
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RE: Installer quit unexpected error -- JIM ? |
October, 09, 2003 3:45 PM |
foster |
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Jim, i'd like to have your take. To summarize, twice now OS 10.2 install runs until "18 minutes remaining" then goes no further. Also, on the first try, before reformatting and removing resident 9.2 system folder on destination drive, I received the following error: "Installer has quit due to unexpected error (exit code 0)." Do you agree that this error and pattern suggest the most likely culprit to be the install CD? Thanks. |
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RE: Installer quit unexpected error |
October, 09, 2003 12:52 PM |
foster |
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Marty, thanks. Your comments confirm for me that with the Install hanging up twice at precisely the same point, i.e., with 18 minutes remaining, the CD is probably the problem. I hope it's as simple as that. Also, it is very helpful to know that the first CD runs to zero before prompting for the second CD. |
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RE: Installer quit unexpected error |
October, 09, 2003 12:36 PM |
mjoecups358 |
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Usually exit code 0 is a bad CD or a CD read error in my experience. I have seen this even on supported systems. Try a differnet CD or differnet drive if you have one... If not you could try making an image file from the CD and see if that gets any read errors? Also, I think the time goes down to zero on disk one, and then the machine reboots and asks for disk2... Marty |
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RE: Installer quit unexpected error |
October, 09, 2003 12:24 PM |
foster |
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Greg, thanks. It's good to get a response. Update 2. I tried again, this time with XPF alpha, custom install, without languages, etc. Pretty much same result. Install seemingly going well . . . 24 minutes, 23 minutes, . . . 19 minutes, 18 minutes . . . no more. Maybe it is my CD. But, looking thru the posts on this forum, I am now concerned that my Maxtor/Quantum Atlas 18.3 gig UltraSCSI (80 to 50 adapted)may be the culprit, overheating? But is it likely this drive would encounter over- heating problems at exactly the same time, with 18 minutes left? Another thought occurred to me, is it at this point, 18 minutes left, that I should be prompted to insert OS X CD 2 and my machine is not prompting me? At what point should I expect to be prompted to insert the 2d install CD? I still have 9.2 available and running off my original 1/2 gig drive, so I am not in dire straits. But, the whole point of upgrading my processor and drive (I also have a Sonnet Tempo USB 2/Firewire PCI card in the box ready to install) was to facilitate move to OS X, so I am determined to get to the bottom of this, hopefully with the assistance of this forum. Thanks. |
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RE: Installer quit unexpected error |
October, 09, 2003 11:02 AM |
gregoryy |
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... and I thought it was just a bad CD when it happened to me (had never happened previously, and I was installing onto Beige G3 which never gave me trouble). Someone (Apple beige discussion forum) thought it might be RAM module related. I usually do skip all the extra applications and drivers and do custom install downloads from Apple, Lexmark, etc so that the 2nd CD isn't even asked for. On ATA based drive systems, 20 minutes is the "sleep point" where if you don't move the mouse or something the system automatically goes into sleep. Only happens on Beige or earlier, and with Jag. |
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RE: Installer quit unexpected error |
October, 09, 2003 2:25 AM |
foster |
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Update. Copied 9.2 onto original 1/2 gig drive and reformatted the 18 gig drive, creating 2 partitions. Tried new, custom install, without languages, etc., and got much further. About half way thru install with 18 minutes remaining, the install just kept running without getting anywhere. With no advance after 20 minutes I shut her down. I'm thinking I may try the XPF alpha. What the hay. |
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