I must begin by noting the outstanding service provided by OWC. The ordering process was absolutely perfect...full description of the item's features/specs and condition. The check out process was without a bunch of nits/nats and flawlessly completed. I got an "item shipped" email within 2 hrs of completing the order and it arrived within 3 days.
The iPad Air2 was listed as "used" and in excellent condition. I feel they under hyped it's condition...it was "like new." No scratches/scuffs on the screen or on the back. It looked like brand new. It also came with a charging cord and adapter. We had to go through the full installation procedures including system update...every step was flawlessly executed and we got all the apps/cloud info to transfer from my wife's phone to the iPad. Performance is perfect.
I have been dealing with OWC off and on for 10 years. They have always come through for me with flying colors. If you need something for your Mac, or want to get used gear...look no further than these guys/gals. GREAT JOB!