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Update your password

Simply fill out this form and we'll send you an e-mail with a secure link
to update / change your OWC account password.
E-mail address:
Zip/Postal Code:
From either your last used shipping and/or billing address
Passphrase:
Optional but more secure.
This will not be e-mailed to you, but will be required to complete the password update/change process.
Did you order with our Guest Checkout option or pay with PayPal or Amazon Payments? You may need to activate your Guest Account.
Our dedicated customer service team can help.
Contact customer service online, or call: 1-800-275-4576 | +1-815-338-8685 International
Customer Service / Sales Hours
M–F: 8:00 AM – 8:00 PM CT | Live Chat: M–Th (1): 12:00 AM – 4:00 AM CT
M–Th (2): 7:00 AM – 12:00 AM CT
Fri: 7:00 AM – 10:00 PM CT
Sat: 9:00 AM – 5:00 PM CT
Sun: 9:00 AM – 12:00 AM CT
Technical Support Hours
M–F: 8:00 AM – 8:00 PM CT | Live Chat: M–F: 8:00 AM – 6:00 PM CT
Sat: 9:00 AM – 5:00 PM CT
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