Verified Buyer
Reviewer: Reviewer2699057816
Rating: 5/5
GOOD PRODUCT
November 7, 2024
Good price, good product, stated as advertised. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
November 7, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our product to be just as advertised and at a great price! Your satisfaction is our top priority, and your feedback truly motivates us to keep delivering the best. We appreciate your support and look forward to serving you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer4136841887
Rating: 5/5
Reliable Source
October 16, 2024
I received exactly what I asked for and the condition of the Mac was precisely as described. The computer industry needs to examine and visit your packaging department. I have never seen such imaginative and careful protection of a product, NEVER!!!
Keep up the excellent work!! I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Mint condition.
Response from OWC, Support
October 16, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you received exactly what you were looking for and that the condition of your Mac met your expectations. Our packaging team truly goes above and beyond to ensure that every product arrives safely and securely, so your kind words mean the world to us. We appreciate your support and are committed to maintaining our high standards!
Verified Buyer
Reviewer: Reviewer1720708357
Rating: 5/5
Satisfied
October 16, 2024
Feeling pretty good about this purchase. Nothing to complain about. Great deal! I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.2GHz 6-Core i7 - Used, Good condition.
Response from OWC, Support
October 16, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear you’re satisfied with your purchase and that you feel great about your deal. Your happiness is our top priority, and it’s wonderful to know we hit the mark for you! We truly appreciate your support and can't wait to serve you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer3898898351
Rating: 4/5
Excellent
September 16, 2024
Ordering process was easy; I got quick help with some technical questions; shipment was packed well and on time. The computer is working great. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.2GHz 6-Core i7 - Used, Good condition.
Response from OWC, Support
September 17, 2024
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found the ordering process easy and that our team was able to assist you with your technical questions. It's fantastic to know that your shipment arrived safely and on time and that your new computer is working great! Your feedback truly motivates us to keep providing outstanding service. We can't wait to assist you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer1180546495
Rating: 5/5
newer Mac
September 13, 2024
Very friendly and helpfull persons on the phone A pleasure to speak with live people instead of a bot I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Good condition.
Response from OWC, Support
September 13, 2024
Thank you so much for your fantastic review! We’re thrilled to hear that our team made your experience enjoyable and that you appreciated speaking with real people. Your satisfaction means the world to us, and we can't wait to assist you again in the future. Thank you for choosing MacSales.com!
Verified Buyer
Reviewer: SilverWasp
Rating: 5/5
Very Pleased
July 29, 2024
Over the years we've purchased several Mac products from OWC. Item delivered was as-described, in perfect condition at an excellent price. We are very pleased. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Mint condition.
Response from OWC, Support
July 30, 2024
We are thrilled to hear about your positive experience! Thank you for choosing MacSales.com for your Mac product needs. We appreciate your continued support and look forward to serving you again in the future.
Verified Buyer
Reviewer: Reviewer1872990441
Rating: 5/5
Arrived in excellent condition
July 3, 2024
Beautiful machine - looks like new. Works great except no where in the description did it state the macOS operating system which turned out to be 2x older than my OLD computer. Data would not migrate. I had to upgrade from Catalina to Monterey to migrate my data. Took many days of trying to get a Monterey upgrade. OwC tech person (Cynthia) was instrumental in getting this accomplished for me. After all was done, lots of small things went weird, like hundreds of docs being thrown all over my new desktop-- hours to straighten it all out. Then I was advised & prompted by the computer to upgrade to Sonoma & it was a nightmare. Slower than my old computer, apps not working. Again, I was advise to get MacPaw to clean up the computer. I bought it, used it and it did help clean up the computer files/hardrive, apps etc. enough that it is working much faster now.
So, I love the quality of the machine, I just would like to see more transparency on exactly what OS is in the refurbished machine, and what are the true memory and speeds. Basically took 2 weeks to get everything working properly, but hopefully this will last me for years to come. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Very Good condition.
Response from OWC, Support
July 3, 2024
We are thrilled to hear that your new machine arrived in excellent condition and looks like new! We apologize for any inconvenience caused by the macOS operating system being older than expected, but we are grateful that our tech person Cynthia was able to assist you in upgrading to Monterey and migrating your data successfully. Thank you for your patience and understanding throughout the process. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: sundaycreek
Rating: 5/5
Good experience
February 15, 2024
Salesman was great and the machine seem excellent. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
February 15, 2024
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our representative provided exceptional service and that you are satisfied with your new machine. We truly appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer549624055
Rating: 5/5
Great Computer
February 9, 2024
Thank you ... it was well packed .. runs great too
Would buy from you again.
I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Mint condition.
Response from OWC, Support
February 9, 2024
Thank you so much for the amazing review! We're thrilled to hear that you love your new computer and that it arrived safely and well-packed. It's fantastic to know that it's running great too. We appreciate your trust in us and we can't wait to serve you again in the future.
Verified Buyer
Reviewer: OpenAlpaca-93902
Rating: 4/5
The Right One
May 26, 2023
This computer suits me well. Thanks to Brandon from tech support for steering me in the right direction. You need more of him. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
May 26, 2023
Thank you for the feedback on the Apple 21.5" iMac. We will be sure to let Brandon know what a great job he did in helping you choose this machine! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: bassmann2000
Rating: 1/5
Just stoped working
August 8, 2022
About 5 weeks ago things started to slow down. Now some apps get stuck or load REAL slow.
I can't use Logic Pro X anymore (system overload or HDD to slow.)
Almost all of my programs get stuck or won't open.
When I got the computer everything was great, I had all the speed and stability that I expect from a mac but one day.......
OWC is great, computers I've bought before and they are still working fine.
I got this one because I needed Monterey and a 2019 had the right processor.
Now I use my tablet, don't record music and can hardly open safari. Great computer when it works. This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Excellent condition.
Response from OWC, Support
August 10, 2022
Hi Dave, I am sorry to hear your computer is slowing down. I do see from your order that it is a 5400 RPM HDD which is the slower than the 7200 3.5" SATA drives we'd use for a 27" but with the way it seems to be throttling I think it may be something other than the drive. I am going to reach out to your directly to see how we can best assist you, thank you and apologies again for the situation.
Verified Buyer
Reviewer: CleanOpossum-64813
Rating: 5/5
computer like new
June 1, 2022
At first I had some doubts but I don't regret it. iMac in excellent condition
I will definitely do it again
Thank you so much I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Very Good condition.
Response from OWC, Support
June 1, 2022
Glad to hear you are enjoying the iMac, we really appreciate the review. Happy computing, and thank you for the feedback and support.
Verified Buyer
Reviewer: docksiderjh
Rating: 4/5
Appears as advertised
May 12, 2022
Operations are very good so far This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
May 12, 2022
I am happy to hear that Imac is treating you great! If you ever have any other questions or concerns please let us know at support@owc.com!
Verified Buyer
Reviewer: Minnow1291
Rating: 5/5
Excellent
May 2, 2022
I highly recommend this site. There were plenty of options for me to get the exact Mac settings I was looking for to meet my needs and for a much better price. I selected very goood condition and am happy with the product I received - no noticeable scratches and definitely no screen scratches. It's beautiful and works like a dream. Alao very happy with the shipping. It was here in 2 business days and packaged carefully for shipping. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.1GHz 8-Core i9 - Used, Excellent condition.
Response from OWC, Support
May 3, 2022
Excellent to hear! Making sure we can offer a wide range of options to our customers is important as we want to provide deal options and/or solutions at many different price points to help with each persons needs. Very glad to hear that this unit was better than expected and hope it works well for you. Thank you so much for this awesome review, as we here at OWC truly appreciate it. Thank you!
Verified Buyer
Reviewer: scott_giguere
Rating: 5/5
As advertised
April 4, 2022
Came fast and well packaged. Zero issues I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.1GHz 8-Core i9 - Used, Excellent condition.
Response from OWC, Support
April 6, 2022
Thanks for that recommendation! If we can help anyone with getting a nice Mac, we will, and we will do our best to make it...Fast! Thanks for the 5 star review and hope you enjoy!
Verified Buyer
Reviewer: bassmann2000
Rating: 3/5
This model is fine for simple computing
March 23, 2022
This model is fine for simple computing. I work in the digital audio environment and "for me" this computer was too slow and ran out of ram fast.
I believe that if this iMac had 16 gig of memory it would have been fine for my work. I was reintroduced to the "dreaded spinning beach ball of death" LOL and that is completely my fault. I though that 8 gig of ram would be enough for me, but, alas, not to be.
OWC has been very helpful, even in these times of "supply chain delays". I'm very satisfied with working with OWC and will continue to in the future I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Very Good condition.
Verified Buyer
Reviewer: Chrisfic
Rating: 5/5
I like
March 17, 2022
I would buy from this company again, quick shipping once my payment was processed. Not sure what my bank's problem was but as soon as they received payment the computer was on the way. No problems. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
March 18, 2022
Thank you so much Chrisfic for taking the time to leave your honest review. We love to hear that you were very pleased that you are very satisfied with your recent OWC purchase. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: haight-93827
Rating: 5/5
Great computer
March 11, 2022
Easy ordering.. I was texted as to when to expect it..
It was very well protected in the way it was wrapped and boxed.
The computer is excellent, absolutely no problems with it.
I connected to the back-up hard drive ( time machine) and it installed everything that was on my old computer, just as it was…
It’s works very well, very happy
I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Excellent condition.
Response from OWC, Support
March 11, 2022
Thank you for your awesome review! We are thrilled to hear that your new iMac meets all of your expectations! We hope this machine lasts you for many years to come!
Verified Buyer
Reviewer: dale-7383
Rating: 5/5
Great value for upgrading your imac
March 9, 2022
Great condition for 2019 iMac which has replaced my 2013 model. After receiving I decided to upgrade with more ram and new ssd drive purchased from OWC. I followed their how to video and all went well. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
March 9, 2022
Thanks for that review and for letting us know your experience with this Mac purchase. We carefully go through each and every Mac to make sure that they are graded according to the condition they are in, as that way we can help provide the best available Macs to our customer's. We are also very pleased that our RAM, SSD, and install videos could also be of help. Anytime you need anything, know we are here to help. :)
Verified Buyer
Reviewer: BusyParakeet-80465
Rating: 5/5
Flawless
March 9, 2022
Multiple terrific experiences with OWC/MacSales. Item expertly packaged. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3GHz 6-Core i5 - Used, Very Good condition.
Response from OWC, Support
March 9, 2022
We appreciate your business, we're happy to hear your purchasing experience had been a positive one, we always strive to exceed expectations at OWC!
Verified Buyer
Reviewer: WittyParrot-70853
Rating: 5/5
2019 iMac
March 8, 2022
Very happy with the 2019 iMac. Quick delivery. Everything good. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Excellent condition.
Response from OWC, Support
March 8, 2022
Thank you for providing us with your feedback! We are delighted to hear you are pleased with the iMac! If further assistance is needed, please feel free to reach out to our support team.
Verified Buyer
Reviewer: OpenBobcat-13558
Rating: 5/5
So far so good. I like the size screen and everything so far.
March 1, 2022
Got it on time and OWC is always helpful . I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.6GHz Core i3 - Used, Excellent condition.
Response from OWC, Support
March 3, 2022
Thank you for providing us with your feedback! We are thrilled to hear you are pleased with the iMac! If further assistance is needed, please do not hesitate to reach out to our support team.
Verified Buyer
Reviewer: CleverRooster-51432
Rating: 5/5
As advertised
February 28, 2022
Very easy to purchase, set up and has been a dynamite computer so far. Highly recommend. I would recommend this item to a friend! This review is from Apple 21.5" iMac Retina 4K (2019) 3.2GHz 6-Core i7 - Used, Mint condition.
Response from OWC, Support
March 2, 2022
Thanks for that review! Anytime anything Mac related is needed, OWC is there and ready to help out. Glad it is working good, and hope you continue to enjoy!