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OWC Turnkey Repair Program for iPad 2 Image: http://eshop.macsales.com/NewsRoom/images/PR_ipad2repair.jpg

OWC Unveils Turnkey Repair Program for Apple iPad 2 Tablet Computers

48-Hour or Less Professional Service Offers Diagnostic Analysis, Corner Damage Repair, and Replacement of Glass/Digitizer, LCD, Headphone Jack, Front/Rear Camera, Battery, and/or Function Controls Starting from $49.00 Complete with Shipping

October 23, 2012, Woodstock, IL -- Other World Computing (OWC®) http://www.macsales.com, a leading zero emissions Mac® and PC technology company, announced today its new OWC Turnkey Repair Program for Apple (NASDAQ:AAPL) iPad 2 tablet computers. The program enables iPad 2 owners to have OWC's Apple Certified Technicians provide expert diagnostic analysis of their iPad's operating condition and perform services required to return the tablet to proper operating condition. OWC's services include corner damage repair, and replacement of the glass/digitizer, LCD, headphone jack, front/rear camera, battery, and/or function controls. The new professional installation service program offers multiple repair options to US-based iPad 2 owners starting at $49.00 with a 48 business hours or less service turnaround.

Hassle-Free, Three-Step Repair Process
  1. Select OWC's Diagnostic Service and one of three roundtrip delivery services which include a custom designed protective shipping box for safe, ground delivery of the iPad 2 to OWC:

    • Fast $49.00 (Shipping box sent ground delivery, 48-hour service and ground return shipping)

    • Faster $59.00 (Shipping box sent ground delivery, 48-hour service, and overnight return shipping)

    • Fastest $79.00 (Shipping box sent overnight delivery, 48-hour service, and overnight return shipping)

  2. Within 24 business hours of receiving an iPad 2, one of OWC's Apple Certified Technicians begins the diagnostic analysis. Upon completion, the Technician calls the iPad 2 owner to discuss the analysis results and confirm with the owner what repairs/parts replacements are desired. For common repairs, such as the glass/digitizer, the customer has the option to pre-authorize expected repair costs to save time and expedite the process.

  3. All services are performed within 48 business hours or less and the restored iPad 2 is returned to the owner via the selected shipping method. Any parts replaced from the iPad 2 are properly recycled by OWC.
If an iPad is not repairable, has suffered liquid damage, or the owner elects not to repair the unit following the operating condition analysis, OWC will return the iPad to the owner or recycle it if so authorized.

For complete program details, including options, pricing, and answers to commonly asked questions regarding the program, visit: http://eshop.macsales.com/shop/turnkey/iPad_2/Repair_Service/.

Save Money Compared to Buying New
With iPad 2's at last availability starting at $399, repairing an existing iPad 2 via the OWC Turnkey Program can offer significant savings. The most common damaged component, the glass/digitizer, costs $150.00 to replace. If the Standard shipping method is selected, this repair's total cost is $199.00…a $200 savings over buying a new iPad 2. That same repair on the Wi-Fi + 3G iPad 2 model offers an even greater savings of $330.

OWC Trust Advantage: Comprehensive Convenience and Confidence
Entering into its 25th year of serving the Apple community worldwide and having successfully restored thousands of iPads, OWC drew upon its experience to create a comprehensive and hassle-free iPad 2 program with an expedient turnaround. The program offers customers the OWC Trust Advantage of receiving the proper care, attention, and honest assessment of the service their damaged iPad requires instead of taking a chance with a 'bait and up-charge' repair service.

"One of our founding motivations was to help people get the most performance and lifetime of use from their technology investment," said Larry O'Connor, Founder and CEO, Other World Computing. "By making it fast, easy, and cost-effective to restore these Apple iPads, we save people money and maximize resources by keeping truly useful tablets in use, where they belong, as opposed to a premature 'retirement' with partial or entire devices discarded and occupying landfill space instead."

About Other World Computing (OWC)
Other World Computing has been providing quality hardware products and support to the computer industry since 1988 and features one of the largest online catalogs of computer, iPod®, iPhone®, and iPad® enhancement products through its e-commerce portal www.macsales.com. As a member of the Apple® Developer Program, OWC also provides extensive US-based technical support for Macintosh® users around the world as well as Internet access via www.fastermac.net and www.owc.net.

Widely recognized for the high quality of its products and exemplary customer service, OWC's industry awards and recognition include: Crain's Chicago Business 2009 and 2011-2012 "Fast Fifty" List of the Fastest Growing Companies in the Chicago Area; Inc. 5,000 "Fastest Growing Privately Owned Companies in America" list honoree 2007-2012; Reseller Ratings Elite Member 2009-2012; Better Business Bureau Top Rating of A+ 2010-2012; About.com 2012 Readers' Choice Award for best Mac Peripheral Reseller; Computerworld Magazine Top Green-IT Companies; and McHenry County Economic Development Corporation 2008 and 2011 Business Champion Award.

Company Contact:
Company Contact:
Bill Herring
512-412-4009
bherring@macsales.com
Agency Contact:
Andy Marken
408-986-0100
andy@markencom.com
OWC is a registered trademark of New Concepts Development Corporation, registered in U.S. Patent and Trademark Office and Canada.

Apple, Mac, Macintosh, iPod, iPhone and iPad are the trademarks of Apple Inc., registered in the U.S. and other countries.

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