Verified Buyer
Reviewer: Reviewer1475291394
Rating: 5/5
The 16 !!!
October 22, 2024
we're still getting all set up , but we're happy so far !!! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Silver - Used, Excellent condition.
Response from OWC, Support
October 22, 2024
Wow, thank you so much for the fantastic 5-star review! We're thrilled to hear that you're loving your new setup! Enjoy exploring all the amazing features, and if you have any questions or need assistance, we're here to help. Happy computing!
Verified Buyer
Reviewer: Reviewer1643770942
Rating: 5/5
October 21, 2024
great price and machine exactly as described: perfect. This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Silver - Used, Excellent condition.
Response from OWC, Support
October 22, 2024
Thank you so much for your amazing review! We're thrilled to hear that you found the price great and that the machine met your expectations perfectly. Your satisfaction is our top priority, and it’s fantastic to know we hit the mark! We appreciate your support and hope you enjoy your purchase to the fullest! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: DaverRich
Rating: 5/5
It’s a MacBook Pro!
October 4, 2024
It arrived in like new condition. It may not be new model but it’s new to me. A great upgrade from a company I have trusted for decades. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Excellent condition.
Response from OWC, Support
October 4, 2024
Thank you so much for your fantastic review! We're thrilled to hear that your MacBook Pro arrived in like new condition and that you're enjoying your upgrade! Trust is everything, and we're honored to have been a part of your journey for so many years. Here's to many more great experiences together! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ed-78883
Rating: 5/5
so far, so good
October 3, 2024
The MacBook box arrived a day or two earlier than expected (good), but was left leaning against the house well away from the front door (bad) with no signature (also bad). I did get it, though, and was very impressed with the packing. The MacBook is in great shape, like new. (I hope it stays that way for a long time.) Getting the contents restored turned out to be easy, once I found that the Migration Tool would work with an external disk's Super Duper backup files. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 3, 2024
Thank you so much for your fantastic review! We're thrilled to hear that your MacBook arrived earlier than expected and that you were impressed with the packing! It's great to know that everything arrived in like-new condition and that you found the Migration Tool helpful for restoring your contents. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. Enjoy your MacBook, and we hope it serves you well for a long time! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Esteban_Garcia
Rating: 4/5
Very Good pourchase
September 30, 2024
excellent treatment, very good tracking and perfect shipping I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
September 30, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had a very good purchase experience and that our customer service met your expectations. It's great to know the tracking and shipping were perfect too! We truly appreciate your feedback and look forward to serving you again soon! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Albertochoa89
Rating: 2/5
Item not as described
September 29, 2024
Description said “Very Good Condition” and it came with significant cosmetic damage and discoloration. This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
September 30, 2024
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that the item you received did not meet your expectations and arrived with cosmetic damage. We understand how frustrating this must have been, and we apologize for falling short of the standards we aim to maintain.
We take pride in providing detailed descriptions to ensure our customers know exactly what to expect, and it's disappointing to hear we missed the mark in your case. We would love the opportunity to make this right. Please reach out to our customer support team at your earliest convenience. We can work with you to review images of the item you received and confirm whether the correct machine was sent according to the listed condition. Your satisfaction is important to us, and we want to ensure we meet your expectations moving forward.
Thank you again for your feedback, and we look forward to assisting you! https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Rich
Rating: 5/5
Completely Satisfed
September 23, 2024
Product was delivered like new. My older eyes are starting to fail and I needed a larger screen this fit the deal perfectly. I got the one terabyte option which was very helpful. Great product and great service from OWC. I've been dealing with them for several years and will continue to do so. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Silver - Used, Mint condition.
Response from OWC, Support
September 23, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you're completely satisfied with your purchase and that the larger screen has made a positive impact for you. It's wonderful to know that the one terabyte option is serving you well! We appreciate your loyalty over the years and can’t wait to continue providing you with great products and service in the future. Your support means the world to us!
Verified Buyer
Reviewer: Reviewer3225876911
Rating: 5/5
Just as advertised
August 17, 2024
Macsales described it completely and modestly, the product met/exceeded expectations on receipt, and staff were as brilliant and professional as usual. Top marks for delivering on promises quickly, courteously, and well. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Mint condition.
Response from OWC, Support
August 19, 2024
Wow, thank you so much for this fantastic review! We're thrilled to hear that our product met and even exceeded your expectations. It's our goal to provide accurate descriptions and exceptional service, and we're so glad to know that our team delivered on all fronts. Your kind words and top marks inspire us to keep doing our best. We truly appreciate your support!
Verified Buyer
Reviewer: kevinsorensen
Rating: 5/5
Couldn't be happier
January 12, 2024
I am so pleased with the Macbook Pro 2019 I ordered. It really is in great shape. It's fast, I'm getting used to the track bar, and the 16" screen is wonderful. OWC, you did it again! You are always my "go to" place for all things Mac. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Excellent condition.
Response from OWC, Support
January 12, 2024
Thank you so much for your amazing review! We're thrilled to hear that you are so pleased with your MacBook Pro 2019. It's great to know that it arrived in excellent condition and that you're enjoying its speed and the track bar. The 16" screen must be a real treat! We appreciate your continued trust in us as your go-to place for all things Mac. We can't wait to assist you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Bethdmomof3
Rating: 5/5
Happy 1st time customer.
January 12, 2024
I was referred to you by a coworker how has had a couple of perfect experiences with your company. We've only used the pc a couple of times but so far it's perfect! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
January 12, 2024
Thank you so much for being our happy 1st time customer! We are thrilled to hear that your coworker referred you to us and that you're having a perfect experience so far with your new PC. We truly appreciate your support and we'll be here to assist you whenever you need us. Enjoy using your new device!
Verified Buyer
Reviewer: pioneer_video
Rating: 4/5
Worth the price.
January 8, 2024
I am happy with my purchase. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
January 9, 2024
Thank you so much for your glowing review! We are thrilled to hear that you are happy with your purchase and that you feel it was worth the price. Your satisfaction is our top priority, and it's great to know that we were able to provide you with a positive shopping experience. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer514370692
Rating: 5/5
Love It. Great Purchase
January 5, 2024
Will Purchase from this company again! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Excellent condition.
Response from OWC, Support
January 5, 2024
Thank you so much for your amazing review! We are thrilled to hear that you loved your purchase and had a great experience with us. We truly appreciate your support and look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: JosefL91
Rating: 3/5
Battery life was very poor—below what was described.
December 26, 2023
Battery life was described as ~70% original capacity. The laptop dies within 30 minutes of not being plugged in and even died while plugged in when running just Chrome and Zoom. That was an isolated incident, but still not a great experience.
Response from OWC, Support
December 26, 2023
We appreciate your feedback and apologize for the inconvenience you've faced with the battery life on the MacBook Pro. This is certainly not the experience we aim to provide. We'd like to investigate this further to ensure a better resolution. Please reach out to our customer support, and we'll work diligently to address and resolve this issue to your satisfaction.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2601708569
Rating: 1/5
Junk
December 25, 2023
Can't even turn the laptop on! What kind of product is this? No cord. No instructions! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Excellent condition.
Response from OWC, Support
December 27, 2023
Thank you for sharing your honest feedback with us. We sincerely apologize for any issues you were facing with the MacBook Pro. It appears that you are currently working with a member of our support team to address this issue and we are confident they will be able to come to a positive resolution! Please let us know if there's anything we can do to improve your rating
Verified Buyer
Reviewer: danskter
Rating: 5/5
Great product, great price
December 23, 2023
This is exactly what I ordered. Excellent service. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
December 26, 2023
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. Providing excellent service and delivering exactly what our customers order is what we strive for. We truly appreciate your support and hope to serve you again in the future.
Verified Buyer
Reviewer: Reviewer3954144383
Rating: 5/5
Love it! Great condition.
December 16, 2023
Easy to work with and shipped quickly. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
December 18, 2023
Thank you so much for your amazing feedback! We couldn't be happier to hear that you love your Macbook Pro and that it arrived in great condition. We always strive to provide excellent service, and your kind words about our fast shipping and easy process mean the world to us. We appreciate your support and hope you enjoy your new computer! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2932457472
Rating: 5/5
Solid Buy
December 8, 2023
Exactly what I was looking for to use with virtualization. Thanks! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Silver - Used, Excellent condition.
Response from OWC, Support
December 8, 2023
Thank you so much for your amazing 5-star review! We're thrilled to hear that our product is exactly what you were looking for to use with virtualization. Your satisfaction is our top priority, and we're grateful for your support. If you have any other questions or need further assistance, feel free to reach out to us. Thanks again! https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2703882968
Rating: 5/5
Excellent Mac!
October 22, 2023
All the process was very smooth, high quality item! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 24, 2023
Thank you so much for your amazing feedback! We're thrilled to hear that you had an excellent experience with MacSales.com. We pride ourselves on providing high-quality products and a smooth shopping process. Your satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future.
Verified Buyer
Reviewer: Reviewer1984699841
Rating: 5/5
Excellent
October 16, 2023
It’s everything that I needed for my music production!!!!!!’ I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 16, 2023
Thank you so much for your amazing 5-star review! We are thrilled to hear that our product has exceeded your expectations and is meeting all your needs for music production. Your satisfaction is our top priority, and we appreciate your support. If you have any further questions or need any assistance, please don't hesitate to reach out to us. Happy music-making!
Verified Buyer
Reviewer: NW78703
Rating: 5/5
Excellent
September 15, 2023
It was in most excellent condition, could easily pass for brand new. Would buy again. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Excellent condition.
Response from OWC, Support
September 15, 2023
Thank you for the feedback on the Apple 16" MacBook Pro. We are glad that this computer was in excellent condition when you received it and that you would buy this again! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: AnxiousWolf-32478
Rating: 5/5
Just as they described it would be
September 12, 2023
These repps at OWC knew more about how to find the answer to my problem than the repps at Apple; they have really come up in the world I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Silver - Used, Very Good condition.
Response from OWC, Support
September 13, 2023
Thank you for the feedback on the Apple 16" MacBook Pro. It is great to hear that you enjoyed the experience while shopping for this computer. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: RMprepress
Rating: 5/5
Perfect...as always with OWC
August 1, 2023
Good price and great condition on this used MacBook Pro.
Well worth it. I trust OWC for these types of purchases. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
August 1, 2023
Thank you for choosing OWC for your technical needs. We greatly appreciate you trusting us for your used Refurbished Mac purchases and it's great to hear this MacBook Pro is working perfectly for you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: JonDeWitt
Rating: 5/5
Works great!
July 28, 2023
Computer arrived promptly and wrapped with secure packaging .Had no problem transferring information from one laptop to the another. No problems with setting it up. Computer was in like new condition. Communication from seller was very good. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
July 28, 2023
Thank you for the feedback on the Apple 16" MacBook Pro. It is always great to hear that the computer arrived in like new condition and that you had a great experience overall with it. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ImportantSnake-66808
Rating: 3/5
Not factory sealed
June 12, 2023
This was an open box item. Not factory sealed. Computer is fine but I paid for the factory sealed option not the open box option. Don’t get me wrong I love owc/Mac sales. Could have been a mix up. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - New, Factory Sealed.
Response from OWC, Support
June 13, 2023
Thank you very much for taking the time to provide your feedback. We are glad you are satisfied with your MacBook Pro. These are Factory Sealed machines we receive directly from Apple. Apple refurbishes these Macs and reseals them for resale after they have been refurbished. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/