Verified Buyer
Reviewer: rwebaz
Location: St Louis, Missouri United States
Rating: 5/5
Needs More RAM
August 27, 2025
You'll have to pull the two Four(s) and install two Eight(s) to increase RAM from the then standard (8) GB RAM to (16) GB RAM for faster performance. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.9GHz Dual Core i5 - Used, Good Condition.
Response from OWC, Support
August 28, 2025
Thanks for your feedback! You’re absolutely right—upgrading from 8GB to 16GB RAM can make a big difference in performance. We’re glad you shared this helpful tip for others considering the upgrade. If you ever need guidance on installation or future upgrades, our team is always here to help!
Verified Buyer
Reviewer: Reviewer1527976328
Rating: 5/5
July 9, 2025
As described. I am very pleased!
I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.9GHz Dual Core i5 - Used, Good Condition.
Response from OWC, Support
July 10, 2025
Thank you so much for your fantastic review! We're thrilled to hear that you're pleased with your purchase and that it met your expectations. Your satisfaction means the world to us, and we can't wait to serve you again!
Verified Buyer
Reviewer: JP
Rating: 5/5
Used, I couldn't tell! Unit is in PERFECT condition
January 13, 2024
I must say, literally within 5 seconds, I was like OMG, I got this amazing Mac Book for super cheap! I saved thousands of dollars, and it far exceeds the expectations that I had. I highly recommend ANYONE who wants a MacBook to use macsales.com. Keep up the great work guys! Just amazing service all the way around. I would recommend this item to a friend!
Response from OWC, Support
January 15, 2024
Thank you so much for your amazing review! We are thrilled to hear that your used Mac Book is in perfect condition and exceeded your expectations. Saving thousands of dollars is always a win, and we're so glad we could provide you with a great deal. We appreciate your recommendation and we'll continue to work hard to deliver amazing service. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer1987420523
Rating: 5/5
So happy with my purchase that I will get all my "new" Macs used from MacSales
December 7, 2023
I upgraded and repaired 2 2010 iMacs and a 2012 Mac Mini a few years back. So, when my 2015 Macbook pro's drive failed, I assumed I could also fix it. I ran into some issues and the support from MacSales was excellent. Unfortunately, there was more wrong with it and would not recognize the replacement drive. MacSales gave me a full refund for the replacement drive kit and I decided to just buy the same model refurbished from them. It works great - better than the one I had purchased new from Apple because the hard drive is double in size and faster. When I need another computer in the future, I will be buying another used one from MacSales. This is a very reputable, honest and fair company that I will recommend to everyone. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.7GHz Dual Core i5 - Used, Excellent Condition.
Response from OWC, Support
December 7, 2023
Thank you so much for your amazing 5-star review! We are thrilled to hear that you had such a positive experience with MacSales.com. We are always here to help with any issues or questions you may have, and we're glad that our support team was able to provide excellent assistance to you. We appreciate your continued trust in our refurbished Macs and we're delighted to hear that your new purchase is working great for you. Thank you for choosing MacSales.com, and we look forward to serving you again in the future!
Verified Buyer
Reviewer: DJ Riot
Rating: 5/5
Great Service
September 26, 2023
Got my MacBook Pro in excellent condition and in a timely manner. No issues whatsoever. Everything that was requested was supplied. Easy process I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.7GHz Dual Core i5 - Used, Excellent Condition.
Response from OWC, Support
September 26, 2023
DJ Riot, We're delighted to hear that you had a great experience with our service and received your MacBook Pro in excellent condition and on time, and that the process was easy for you. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: willworship
Rating: 5/5
Excellent!
August 30, 2023
Great deal on a used MacBook. Very happy with our purchase. Thanks! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.7GHz Dual Core i5 - Used, Good Condition.
Response from OWC, Support
August 30, 2023
Thank you for choosing OWC for your technical needs. We are thrilled to hear you received a competitive price on the MacBook Pro and that it's working great for you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: prcollins
Rating: 5/5
A couple of things
July 26, 2023
Part of the power chord was missing. Could not complete initial setup because it wouldn't let me complete the agreement section. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.7GHz Dual Core i5 - Used, Good Condition.
Response from OWC, Support
July 26, 2023
Prcollins, we appreciate you taking the time to provide your honest feedback on your recent OWC purchase. We sincerely apologize for the couple of inconveniences you ran into once you received your MacBook Pro but we do see that our tech support team was able to assist and get you setup properly. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: wdnnevi
Rating: 4/5
Likme new Condition-Update to OS to Montery
July 19, 2023
Easy to determine the MacBook Pro model, configuration (Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good condition ), and order. Arrived in like new condition, but loaded with OS Catalina. Was able to upgrade to OS Monterey. Wished I had ordered the 15.5 " display. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Response from OWC, Support
July 19, 2023
Thank you for taking the time to share your sincere feedback with us. It brings us great joy to know that the Macbook Pro met your expectations precisely and was completely operational from the moment you unboxed it. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: rickeyj15
Rating: 5/5
Computer looks brand new!
July 18, 2023
I just received my MacBook Pro computer today that was ordered in “very good condition”. I was shocked to see that it looked and operates just like a brand new computer! There was not a scratch or dent on the computer anywhere. Cudos to OWC for such a great used unit! Thanks again, especially for saving me all that money! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Response from OWC, Support
July 18, 2023
It's wonderful to hear about your positive experience with the MacBook Pro purchased from us. We are thrilled to hear that the condition of the computer exceeded expectations! We value your feedback and are thrilled that you were able to save some money! Thank you got choosing OWC for your technical needs and we look forward to working with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: EncouragingMinnow-53312
Rating: 5/5
My baby
June 15, 2023
I used my computer as a dj and it’s very fast and she been good to me because I been good to her I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Response from OWC, Support
June 15, 2023
Thank you for the feedback on the Apple 13" MacBook Pro. We are glad to hear that you have been enjoying your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: KindDog-25741
Rating: 5/5
The computer is like new,
April 17, 2023
It works well, screen is great, seems to have reasonable battery life, and has the smallest barely noticeable ding in it. The delay in my response is that I had a friend pick it up from another friend in the US to bring it back to Australia. The absolutely only issue is that OWC does not ship to Australia! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.9GHz Dual Core i5 - Used, Very Good Condition.
Response from OWC, Support
April 18, 2023
Thank you for choosing OWC for your technical needs. I'm so glad to hear the Mac is working great for you! I'm sorry there wasn't a shipping option available at the time, while we do ship to Australia, some products may require specific methods that aren't available all the time. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: TenseBass-36475
Rating: 5/5
Very happy
March 16, 2023
The laptop arrived in good time and in perfect condition. Almost like new. It was very sensibly shipped in a sturdy enclosure.
Thank you. I will shop here again. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.9GHz Dual Core i5 - Used, Good Condition.
Response from OWC, Support
March 21, 2023
You're welcome! We take care of our products…from our home…to yours…we will make sure its cared for the whole way. From the time you open it, we hope you can see the care we provide from day one, and we also hope that if you have any other needs, that we can help provide them in the future. Thanks for shopping with us.
Verified Buyer
Reviewer: custodianman
Rating: 5/5
Very excellent, everything
February 1, 2023
Everyone who helped me was knowledgeable, courteous, and
helpful in what I wanted to buy.
Thank you to all! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Excellent Condition.
Response from OWC, Support
February 1, 2023
We're glad to hear custodianman that you had a great OWC experience with our support team and that the MacBook Pro met all your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: leirags
Rating: 5/5
Clean work very well, thanks
January 26, 2023
I like the laptop, is clean and work very well, not surprices. no crashs. pack safe. i dont have anithing else. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.9GHz Dual Core i5 - Used, Very Good Condition.
Response from OWC, Support
January 27, 2023
We're glad to hear leirags that the MacBook Pro was exactly what you wanted and it exceeded your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: SteveH93
Rating: 3/5
Operating system troubles
January 6, 2023
The computer came with OS Catalina 10.15.7. It should be able to update to OS Monterey, but fails to complete installation. I can't run many apps with so old an operating system. If I had realized it would not update beyond OS Catalina, I would not have purchased the computer. Otherwise, it is in reasonably good condition. This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Verified Buyer
Reviewer: AdorableOctopus-52557
Rating: 5/5
Just the upgrade we needed
December 16, 2022
We purchased a Macbook Pro from OWC to replace an older Macbook Air that was on it's last legs. We found a good price for a nice machine, knowing we didn't need the newest thing or all the bells and whistles. The new computer came quickly, set up easily, and has been a good replacement. We've purchased from OWC/MacSales before and will again. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.7GHz Dual Core i5 - Used, Excellent Condition.
Verified Buyer
Reviewer: muttdogdarnold
Rating: 5/5
Amazing Value
November 16, 2022
Laptop arrived very well packed. I expected some dings and scrapes typical of a 7-year-old laptop, but I was surprised how how clean this machine looked. Very few signs of wear. This was the last of Intel models that featured a full complement of ports but will run the current MAC OS. Very pleased with my purchase. Buy at OWC with confidence. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 2.9GHz Dual Core i5 - Used, Very Good Condition.
Verified Buyer
Reviewer: MacmanNJ
Rating: 5/5
Like better than new.
July 15, 2022
I always expect good results from OWC, but this reconditioned MBP was outstanding. Not a scratch, not a ding, not a scuff. Looks and operates better than brand new, and the Aura Pro MVNe upgraded SSD is super fast! My advice to anybody looking for Mac-related purchases is always to give OWC a try before you buy elsewhere. Never disappointed. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Verified Buyer
Reviewer: richard-56805
Rating: 5/5
A good solution for us
June 6, 2022
We had an old 2015 Macbook Pro that was having an unfixable problem. We got a matched one to replace it, transferred the drive, and it works great. We very much appreciate the help with this as we were able to talk to a service provider more than once to get clear about the move. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Response from OWC, Support
June 7, 2022
Glad to hear! Sometimes going from one Mac to another can be scary, and anything we can due to help is our pleasure to do. We are always happy to help provide solutions and give customer's what they need.
Verified Buyer
Reviewer: BlanchedAlmondRay
Rating: 2/5
Bad Drive
April 25, 2022
After about two weeks, the drive failed and the whole Mac had to be replaced!
RMA Number: 721096E5R-P-JM7 I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Response from OWC, Support
April 26, 2022
Hi BlanchedAlmondRay! I'm sorry to hear that the drive in your used Mac failed. However, just like a used car, used Macs can sometimes fail unexpectedly. Please contact us by other means to check the status of your return merchandise authorization.
Verified Buyer
Reviewer: lipchikphoto
Rating: 5/5
Great used MacBook Pro
December 28, 2021
We went looking for a used, well priced machine to get our college student through the year. This was perfect. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Good Condition.
Response from OWC, Support
December 30, 2021
Thank you for your feedback! We are excited to hear we could help with a used machine for college!
Verified Buyer
Reviewer: Dave-10139
Rating: 5/5
like new condition, runs like a top
December 28, 2021
Very happy with the purchase. It arrived in much better condition than I expected. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Response from OWC, Support
December 30, 2021
We are so happy to hear that you have are happy with your Recent OWC purchase. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Holiday!
Verified Buyer
Reviewer: ShinyFinch-28771
Rating: 5/5
Very pleased!
December 15, 2021
The laptop arrived quickly and well packed. It looked perfect. OWC are a pleasure to buy from. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Response from OWC, Support
December 17, 2021
Thank you for providing us with your feedback! We are delighted to hear you are pleased with the MacBookPro purchase! If further assistance is needed, please feel free to reach out to our support team.
Verified Buyer
Reviewer: DJDaveJay
Rating: 4/5
Fantastic laptop!
November 30, 2021
The laptop I received from OWC is great! Very fast, works with the latest macOS (Monterey) and handles high processing tasks (e.g., statistical analyses using R Studio while messaging) like a pro. The only reason I didn’t rate it 5/5 stars was the keyboard backlight is damaged so it’s dimmer than normal. Otherwise, fantastic product! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina (2015) 3.1GHz Dual Core i7 - Used, Very Good Condition.
Response from OWC, Support
December 2, 2021
Thank you for providing us with your feedback. We are delighted to hear you are pleased with the MacBookPro purchase! Please feel free to reach out to our support team if further assistance is needed.