Verified Buyer
Reviewer: FineWolf-15735
Rating: 4/5
Overall very good, but room for a little improvement.
April 21, 2022
SUMMARY: Order communication could be faster. Packaging/shipping could use improvement. Computer was in very good to excellent condition, but not "mint." Computer appears to be fully functional and custom installed part was working as ordered. Shipped with macOS 10.15 Catalina installed.
ORDERING: Ordering was fairly easy. It would have been helpful if MacSales.com communicated the estimated shipping date prior to order completion, or even within a business day after. This item was listed as "Pending" in green which was described as, "Date expected for item same day availability has been reached. Status will be updated shortly with a new ETA or same day availability status." Order was completed on March 25th at 7:39 pm. Being after business hours on a Friday, I expected it to take until Monday before my order was processed. However, I received an email invoice for my order on March 30th at 3:30 pm. Subsequent email for the extended warranty and digital download parts of my order arrived over the next half hour. Shipping label created with UPS around 6 pm that day.
SHIPPING/PACKAGING: The order arrived on April 6 (partly due to my choice of UPS Ground shipping). The shipping box was in good condition. Inside, the air-pack envelope for the computer itself would have been adequate except two opposite ends were not inflated, allowing the computer to come in almost direct contact with the sides of the box. This means a hit on either end where no air tubing was protecting the computer, could transfer impact shock directly to the computer case. The air packaging around the computer also had extra space on all sides so the air-pack and unit were sliding around inside the box. The power cord was underneath the computer, lifting it up. So, in short, there needed to be enough air-pack and/or fill to prevent sliding and contact with the physical computer body. The power cord could have been taped to one side to prevent movement.
CONDITION: MacSales.com listed this item as "Mint" condition, describing it as follows: "With these nearly pristine units, it’s a challenge to visually find imperfections." In many reseller environments, "mint" usually implies an item that looks as it did the day it came off the factory line, except that it cannot be called "New" because it has been used or at least opened. This unit arrived looking excellent, but on close inspection you could easily see or feel small nicks or minor scrapes on the edges and surfaces of the metal body. These marks were not significant enough to cause me to return the computer immediately, but I would have felt more confidence if the air-pack had been protecting all sides. I would recommend this item to a friend!
Response from OWC, Support
April 22, 2022
Thank you so much for your honest review FineWolf-15735 we really appreciate your feedback and we will take all your feedback and let the appropriate department know. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: TastyLeopard-170
Rating: 5/5
Everything was perfect and just as the description said.
April 21, 2022
The customer service is great! The purchase was just as the description said. No issues at all. The shipping was perfect. It was like a brand new machine without the apple gimmick packaging. I will buy more products from this site without thinking twice. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Mint condition.
Response from OWC, Support
April 22, 2022
Thank you so much TastyLeopard-170 for the awesome review. We love to hear that your Mac Mini was exactly what you expected and that your first OWC purchase went great. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: Logan39
Rating: 5/5
Perfect
April 12, 2022
This Mac mini was purchased to replace another 2014 mini that didn’t have enough speed to make it usable.
The mini arrived ahead of schedule, was packaged in the most protective way imaginable, and is in mint condition.
I will be purchasing again from this company. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Very Good condition.
Response from OWC, Support
April 13, 2022
Hi HappyWoodchuck! It's great to hear from happy customers. I'm glad to hear that you're happy with the Mac mini!
Verified Buyer
Reviewer: Stacy-94994
Rating: 4/5
Husband happy with Mac mini
April 4, 2022
Great Customer Service and husband is happy with purchase I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Very Good condition.
Response from OWC, Support
April 6, 2022
Thank you so much ZealousPiranha-94994 for the great review. We are so happy that your are very pleased with your purchase. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: BlueDragon-14496
Rating: 5/5
Great product
April 1, 2022
I purchased a used MacMini and it came as advertised and in great shape. Good price and good quality. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Very Good condition.
Response from OWC, Support
April 6, 2022
Thank you so much BlueDragon-14496 for the 5-Star review. We are glad to hear that the Macmini met your expectations and we in your price range. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: JAGreen_47
Rating: 5/5
I'm a Repeat Customer of MacSales.com
March 29, 2022
Over the past year, I have purchased two Apple computers and several computer peripherals in at least 5 separate orders. Every item purchased has met my expectations and performs perfectly. Shipping is prompt and the items purchased have always been well packed and arrived in great condition. MacSales.com has become my "go-to" retailer for anything new and used in computers. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Excellent condition.
Response from OWC, Support
March 30, 2022
Hello JAGreen_47,
Thank you for leaving your feedback and for being a valued OWC customer! We are thrilled to hear that you have had a great experience with our company and that we have been become a "go-to" company for your technical needs, it means very much to us! We hope to continue doing business with you for many years to come. Please reach out to our support team at support@owc.com if you should ever need any assistance as we're always happy to help. We hope this reply finds you well and that you have a wonderful day!
Best Regards,
OWC Support
Verified Buyer
Reviewer: ComfortableSeal-88062
Rating: 5/5
As advertised.
March 23, 2022
Came earlier than expected and was ready to go. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Excellent condition.
Response from OWC, Support
March 25, 2022
Nice! I always love when my shipments arrive early.
Verified Buyer
Reviewer: GoodRooster-3412
Rating: 5/5
Great Company
March 4, 2022
I've been an OWC customer for well over 20 years. They never disappoint! I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Very Good condition.
Response from OWC, Support
March 7, 2022
Thank you for providing us with your feedback! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: IndyMac
Rating: 3/5
Missing screws
March 3, 2022
The Mac mini was missing 3 screws holding the bottom plate on and had discoloration that looks like water or smoke damage. This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Very Good condition.
Response from OWC, Support
March 11, 2022
Thank you for taking the time to communicate your concerns. The MacMini purchased is in Used, Very Good Condition and should not have any missing parts or have any damage but may have dings, scuffs, or scratches from prior use. We are reaching out to you further to assist and make sure that we are able to provide you with the product that was ordered!
Verified Buyer
Reviewer: DistinctSquirrel-60987
Rating: 5/5
Mac is a great computer
February 2, 2022
I was tired of using a Windows based computer for my movie server. This Mac Mini does the job well and I don't have the usual Windows problems. I've been a Mac users since 2015. I cut my teeth on windows based computers since 1987. I was a network administrator for a number of years. I resisted Apple computers for years, after purchasing my first Mac in 2015 I was sold. The Apple OS is truly superior to Windows. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Very Good condition.
Response from OWC, Support
February 3, 2022
Thank you for providing us with your feedback! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: KindAntelope-94271b
Rating: 5/5
Apple Mac Mini
January 20, 2022
Everything is working great. As advertised I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Good condition.
Response from OWC, Support
January 25, 2022
Thank you so much KindAntelope-94271 for taking the time to leave your review. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: BlueTiger-72842
Rating: 5/5
Worked out great!
January 12, 2022
Had to replace a early 2010 Mac mini. I’ve had great service from OWC and they came through again. Can’t go wrong. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Excellent condition.
Response from OWC, Support
January 14, 2022
Thank you for providing us with your feedback! We are delighted to hear you are happy with the MacMini purchase! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: TastyBadger-39470
Rating: 5/5
Great Experience
January 11, 2022
Came as they said in the description I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Mint condition.
Response from OWC, Support
January 13, 2022
Thank you for your feedback!
Verified Buyer
Reviewer: StormyTiger-3968
Rating: 5/5
Excellent used Mac Mini works perfectly in mint condition.
January 11, 2022
It was a good experience. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Excellent condition.
Response from OWC, Support
January 13, 2022
Thank you for your feedback!
Verified Buyer
Reviewer: jdice1
Rating: 5/5
Good value
January 5, 2022
I bought this for dependable extra backup storage for my photos, music, photos and video. It is accessible to my main computer and laptop. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Good condition.
Response from OWC, Support
January 7, 2022
Thank you for providing us with your feedback! We are pleased to hear you are happy with the MacMini purchase! If further assistance is needed, please feel free to reach out to our support team.
Verified Buyer
Reviewer: BusyCat-22400
Rating: 4/5
It works as expected. I rarely, however, write reviews on things I haven't had for at least a year. So, be patient. Thanks.
December 22, 2021
I don't have any experiences. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Very Good condition.
Response from OWC, Support
December 23, 2021
Thank you for leaving your review and feedback. Please feel free to reach out to us directly at support@owc.com as we are always happy to be there for your technical needs. Have a nice day.
Verified Buyer
Reviewer: Jewellstar3
Rating: 2/5
Old Mac not so good!
December 20, 2021
When I turned it on, the old mac made a sound like a garbage disposal, so I called the lovely pple at OWC, they sent me a return label via the internet. I put the old mac back into its amazing box with amazing package protection and sent that dud away. They will be sending me a refund asap and I will be purchasing a newer old mac circa 2018. Looking forward to more exceptional experiences with the crew at OWC! This review is from Apple Mac mini (2014) 3GHz Dual Core i7 - Used, Good condition.
Verified Buyer
Reviewer: IT-Admin-Healthcare
Rating: 5/5
Exactly as described
December 14, 2021
Great experience, fast shipping and Item exactly as described. Would do business again. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Good condition.
Response from OWC, Support
December 16, 2021
Thank you so much BusyMoose-15952 for taking the time to leave your review. We are happy to hear that you received your shipment quickly and it was exactly what you needed. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Holiday!
Verified Buyer
Reviewer: rustyhamm
Rating: 5/5
always good
December 14, 2021
Always good to deal with Mac sales I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Good condition.
Response from OWC, Support
December 16, 2021
Thank you for providing us with your feedback! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: 561999
Rating: 5/5
great customer service ,great products,reasonably priced
December 9, 2021
These guys are top notch at customer service, reasonable prices and excellent tech support. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Good condition.
Verified Buyer
Reviewer: GleamingJaguar-95834
Rating: 5/5
2014 Mac Mini
December 7, 2021
2014 Mac Mini (Good Condition) arrived in better condition than I expected even. It looked almost new.
I am very satisfied. The Mac Mini runs great. I installed MacOS Monterey (The latest OS).
I should be set for few years.Thank you for the great service.
I would not hesitate to purchase from MacSales.com again. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Good condition.
Response from OWC, Support
December 9, 2021
Thank you for providing us with your feedback! We are delighted to hear you are happy with the MacMini! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: josephklein
Rating: 4/5
Good solid unit.
November 24, 2021
I have always had a desktop mac, In recent years my MacBook has become my main computer and the iMac has been relegated to a back-up repository for archival documents and photos. With my desktop iMac at 15 years old I felt it was not reliable any more but didn't want to spend much on a replacement, hence this used mac mini. I couldn't be happier. $240 total shipped to my door. It is new enough that it runs Monterey so it syncs well with my phone and MacBook. It is a little slow in comparison but much faster than its predecessor. It works flawlessly. Other than a few minor scratches you would not know it is 7 years old. I am very pleased and would recommend MacSales. I would recommend this item to a friend! This review is from Apple Mac mini (2014) 2.6GHz Dual Core i5 - Used, Good condition.
Response from OWC, Support
November 26, 2021
Thank you for providing us with your feedback. We are pleased to hear you are delighted with the MacMini purchase! If further assistance is needed, please feel free to reach out to our support team.