Verified Buyer
Reviewer: cybertek7
Rating: 3/5
Not in excellent condition (in my opinion)
April 3, 2025
The Macbook hinges are a bit loose or worn, and the display position moves too easily. It is in good condition but not excellent.
I have many Macbooks, and this is the only one like this. I called about it, but it was too much hassle getting a video of it for support, so I will deal with it. I will definitely hesitate before buying another used MacBook. This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.4GHz Quad Core i5, Space Gray - Used, Excellent Condition.
Response from OWC, Support
April 3, 2025
Thank you for sharing your feedback. We’re sorry to hear about the issues with the MacBook hinges and display position, and we understand your frustration. We aim to provide high-quality products, and it’s disappointing to hear this one didn’t meet your expectations. We also apologize for any inconvenience you experienced during the support process. If you change your mind and would like further assistance, please don’t hesitate to reach out again—we’re happy to help! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: lukedloot
Rating: 3/5
100 Percent satisfied
December 25, 2024
This Sequioa laptap is not only in mint, like new condition (with only 1 charge cycle on the battery), I would love to have another one. But, I keep a stash of the 2009 white battery replaceable laptops for Armeggon!
I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.8GHz Quad Core i7, Space Gray - Used, Excellent Condition.
Response from OWC, Support
December 26, 2024
Thank you for sharing your experience with the Sequoia laptop. We're thrilled to hear that you are 100% satisfied with its condition and performance, especially with such low battery usage. Your enthusiasm for technology and preparedness is commendable! If you ever decide to add another laptop to your collection, feel free to reach out, and we'll be here to help you find the perfect match. Your feedback is valuable to us, and we appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer3046751386
Rating: 5/5
Excellant
October 14, 2024
Product was as advertised. Using it as I type this
I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.4GHz Quad Core i5, Space Gray - Used, Very Good Condition.
Response from OWC, Support
October 14, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your product and that it met your expectations! It's awesome to know you're already putting it to good use. Your satisfaction means the world to us, and we truly appreciate your support! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: gsteemso
Rating: 5/5
Item arrived promptly in good order. Hardware appears to work flawlessly.
October 1, 2024
Mac OS 15 is unstable, but that's not the hardware's fault. If I'd left it alone I'd be fine. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.8GHz Quad Core i7, Space Gray - Used, Excellent Condition.
Response from OWC, Support
October 1, 2024
Thank you so much for your fantastic 5-star review! We're thrilled to hear that your item arrived promptly and in great condition. It's always wonderful when our hardware performs flawlessly! We totally understand the challenges that come with software updates. Don’t hesitate to reach out if you have any questions or need assistance—happy computing!
Verified Buyer
Reviewer: Reviewer597491871
Rating: 5/5
Good purchase
August 16, 2024
Needed it. It works. Good value. Fast delivery. All good I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.4GHz Quad Core i5, Space Gray - Used, Excellent Condition.
Response from OWC, Support
August 16, 2024
Thank you so much for your fantastic review! We're thrilled to hear that your purchase met your needs and that you found great value in it. Fast delivery is what we aim for, and it's great to know we hit the mark! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: FamousShark-70508
Rating: 5/5
Repeat customer
August 8, 2024
Go to for above average speced Mac’s. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.8GHz Quad Core i7, Space Gray - Used, Very Good Condition.
Response from OWC, Support
August 8, 2024
Thank you so much for being a repeat customer and for the 5-star review! We're thrilled to hear that you trust us for your Mac needs. Your continued support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2327588656
Rating: 5/5
never have to buy from Apple again
July 3, 2024
why buy a brand new device when you can purchase one that is new to you? with all the harm that is caused by creating new electronics, this is a more ethical way to enjoy technology. it was a great value! fast processing, lots of storage space, perfect size. I would definitely recommend to my friends and family…wait! i already have. shipping was quick! descriptions were accurate. 10/10! would do it all over again. I would recommend this item to a friend!
Verified Buyer
Reviewer: WittyMoth-79401
Rating: 5/5
Beyond Awesome
July 3, 2024
I ordered a 2019 Apple MacBook 13.6 and have been totally satisfied! It came in a day early and has out performed my expectations. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.8GHz Quad Core i7, Space Gray - Used, Very Good Condition.
Response from OWC, Support
July 3, 2024
We are thrilled to hear that you are beyond satisfied with your 2019 Apple MacBook! Thank you for choosing OWC for your tech needs. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: FamousShark-70508
Rating: 4/5
Great value for the price. Trust worthy.
September 11, 2023
Would have given 5 stars if for very good condition there was not any blemishes on the screen. Laptop is in near perfect condition b it I rather a blemishes been on the case and not screen. However after my previous MacBook Pro died this jumped in its place and surpassed it. Not the first time I’ve bought from them and I’m sure I’ll buy from them again I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.4GHz Quad Core i5, Space Gray - Used, Very Good Condition.
Response from OWC, Support
September 13, 2023
Thank you for the feedback on the Apple 13" MacBook Pro. We are happy to hear that this computer is working great for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: AdventurousWalrus-30007
Rating: 4/5
Positive Experience
August 9, 2023
I have been a customer for over 10 years, and have always had a positive experience I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.8GHz Quad Core i7, Space Gray - Used, Very Good Condition.
Response from OWC, Support
August 10, 2023
Thank you for the feedback on the Apple 13" MacBook Pro. It is great to hear that you have been working with us for over 10 years and that you have always had a positive experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: EncouragingHawk-30248
Rating: 5/5
Fast service, the computer looks new and works great.
May 16, 2023
Fast service, the computer looks new and works great. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.4GHz Quad Core i5, Space Gray - Used, Very Good Condition.
Response from OWC, Support
May 18, 2023
Thank you for choosing OWC for your technical needs. We are happy to hear that you are enjoying the Apple 13" MacBook Pro. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Thunderlizard-309
Rating: 4/5
Almost perfect
January 26, 2023
Purchased a used Macbook Pro with a German keyboard - price was great, delivery was great, item was well packed. Laptop looks new - no scratches or signs of wear. Operating well. One concern (and the reason for a star deduction) is that the back of the case is a bit loose. It appears like the back was removed and the screws were not tightened all the way down - or at least that is what I hope the issue is. (Could also be the wrong screws or something bulging on the inside.) I don't have the proper screwdriver (P5 I think) to investigate right now - but I am optimistically going with the tightening oversight theory. Overall - very pleased. I would recommend this item to a friend! This review is from (*) Apple 13" MacBook Pro Retina Touch Bar (2019) 2.4GHz Quad Core i5, Silver - Used, Excellent condition, German keyboard layout.
Response from OWC, Support
January 27, 2023
We're glad that the MacBook Pro has met all your expectations and we sincerely apologize that you have received the MacBook Pro with the loose case. If you have any issues with tightening up please reach out to us and we would be more than happy to that resolved for you. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ronpatterson
Rating: 4/5
Mostly satisfied
September 12, 2022
The MacBook Pro is working quite well. I am a little disappointed since the keyboard had two very worn keys. The left command key is worn and the C key is very worn and nearly unreadable. The keyboard is working though as advertised as Very Good condition, this was quite marginal. I will probably purchase from OWC again but look for Excellent condition. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.8GHz Quad Core i7, Space Gray - Used, Very Good Condition.
Response from OWC, Support
September 14, 2022
Thank you so much ronpatterson for taking the time to leave your review. We are glad to hear that your MacBook Pro met your expectations but the keyboard were a little more worn that you expected. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: zazoommm
Rating: 5/5
Trusted Seller. Top Notch
July 27, 2022
Trusted Seller. Top Notch I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.8GHz Quad Core i7, Space Gray - Used, Very Good Condition.
Response from OWC, Support
August 2, 2022
Thank you so much zazoommm for taking the time to leave your review. We are so glad that you're very pleased with our products and service. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: FancyWasp-78870
Rating: 5/5
Great product, great service - great company!
October 22, 2021
Purchased a loaded MacBook Pro for a great price for a new, open-box product. It's new, flawless. Arrived quickly just in time for what I needed. Always a great experience with OWC! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2019) 2.8GHz Quad Core i7, Space Gray - New, Open Box.
Response from OWC, Support
October 22, 2021
Glad to hear your MacBook Pro had arrived quickly and safely, if you ever have any questions please let us know at support@owc.com!
1-800-275-4576 
