Verified Buyer
Reviewer: Reviewer3301369719
Rating: 5/5
Great sales
November 6, 2024
It was easy to find what I wanted and the purchase process was easy I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.3GHz 6-Core i5 - Used, Very Good condition.
Response from OWC, Support
November 6, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such a smooth experience finding exactly what you wanted and that the purchase process was easy for you. We strive to make shopping with us as enjoyable as possible, and your feedback truly makes our day! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer995171096
Rating: 4/5
Good but some issues
October 11, 2024
Initially when starting & using the new computer before all the file transfers from the previous one (approx. 500,000 files) everything went perfect. The transfer process went very well compared to previous times I've had to do this. But.... the problems started when trying to install new MS Office s/w to it since the s/w on my old machine was too old. I had this new computer originally set up with the latest version of Sonoma. When I went to install MS Office 2021 it would not install until I updated the new computer to Sequoia. Then the office s/w installed with no problems & works fine after 3 days of trying to figure out how to solve this problem! Also I had the same problem with Adobe Pro s/w. But after the update to Sequoia it installed okay as well. Since the install of the last two s/w pkg's it has just been the usual issues of getting use to the new ways the latest OS requires one to do things. But that is normal when changing OS s/w. But...even with these relatively minor issues I certainly would recommend this machine wholeheartedly. Wouldn't want any other one.
I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.6GHz 10-Core i9 - Used, Mint condition.
Response from OWC, Support
October 14, 2024
Thank you so much for your thoughtful review! We're thrilled to hear that the initial setup and file transfer went smoothly for you—it’s great to know that our tools made that process easier compared to your past experiences. We appreciate your feedback about the compatibility with MS Office, and we understand how those software updates can sometimes be a bit cumbersome. It’s wonderful to see that you were able to get it all sorted and installed in the end! If you have any more questions or need further assistance, we're here to help. Enjoy your new computer!
Verified Buyer
Reviewer: drrjohn2020
Rating: 5/5
Great machine but no accessories for price.
September 16, 2024
Great looking unit but had no cables or accessories. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.3GHz 6-Core i5 - Used, Mint condition.
Response from OWC, Support
September 17, 2024
Thank you for your wonderful review! We're delighted that you love the machine and its appearance. As noted on our website, the iMacs include the power cable. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Timbo710661162
Rating: 5/5
Best imac for the money!
February 22, 2024
I just love this computer! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.8GHz 8-Core i7 - Used, Mint condition.
Response from OWC, Support
February 22, 2024
Thank you for choosing OWC for your technical needs. We are thrilled to hear that you are loving your new iMac! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: PJRenn
Rating: 5/5
SuperNova
January 24, 2024
I think Photoshop and Lightroom will be quite happy in this space! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K Nano-Texture Glass (2020) 3.6GHz 10-Core i9 - Apple Factory Refurbished, Opened for Upgrade Only.
Response from OWC, Support
January 24, 2024
Thank you so much for your amazing review! We're thrilled to hear that the iMac has exceeded your expectations. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer3409312586
Rating: 5/5
Works great thus far…thank u!!!
January 11, 2024
Great price…excellent delivery time. I’m a first time customer but will be back! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished, Opened for Upgrade Only.
Response from OWC, Support
January 11, 2024
We're thrilled to hear that your experience with us was great! We're glad that our product has been working well for you and that you're satisfied with the price and delivery time. Thank you for choosing us as your first time customer, and we can't wait to serve you again in the future!
Verified Buyer
Reviewer: Reviewer17522846
Rating: 5/5
Nice - New-like Mac
January 9, 2024
Very good sales experience. The Mac was also beautifully boxed in a new box and carefully protected from freight damage. And it works great! :) I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.8GHz 8-Core i7 - Apple Factory Refurbished, Opened for Upgrade Only.
Response from OWC, Support
January 9, 2024
Thank you so much for your amazing 5/5 star review! We're thrilled to hear that you had a fantastic sales experience with us. We take great pride in ensuring that your Mac arrives in perfect condition, so we're delighted that it was beautifully boxed and protected from any potential freight damage. It's also wonderful to know that your Mac is working great! We truly appreciate your support and hope you continue to enjoy your new-like Mac.
Verified Buyer
Reviewer: Reviewer827721972
Rating: 5/5
A pleased customer
December 26, 2023
I purchased an Apple Factory Refurbished 27" iMac (2020) from MacSales and it was a five star experience. The ordering process was very straightforward and easy, and the computer was in pristine condition, configured exactly as ordered. It also arrived quickly - ordered on a Tuesday afternoon and received on Friday morning (to a rural address). I am very pleased with my purchase and dealings with MacSales., and recommend them. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.6GHz 10-Core i9 - Apple Factory Refurbished, Opened for Upgrade Only.
Response from OWC, Support
December 27, 2023
Thank you so much for the amazing review! We're thrilled to hear that you had a five-star experience with us. We pride ourselves on providing a seamless ordering process, as well as delivering products in pristine condition. We're glad to hear that your Apple Factory Refurbished 27" iMac (2020) arrived quickly and met your expectations. Thank you for recommending us, and we look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2838616512
Rating: 5/5
Review of 2020 iMac 27” i7
December 23, 2023
Purchased this iMac to upgrade to i7 and 32g RAM. Everything went smoothly and I’m very pleased with my new iMac PC. OWC was great to work with. I would recommend this item to a friend!
Verified Buyer
Reviewer: grasmith9
Rating: 5/5
Great computer — fast and pleasurable.
April 14, 2023
This computer is fantastic. It is fast and makes the one replaced look like an old worn out work horse. The service is good and the price was fair. Have owned a number of Macs over the years — this is the best one yet. I’m happy. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K Nano-Texture Glass (2020) 3.8GHz 8-Core i7 - Used, Mint condition.
Response from OWC, Support
April 14, 2023
Thank you for choosing OWC for your technical needs. We are happy to hear that you are enjoying the Apple 27" iMac! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: QuaintFirefly-32849
Rating: 5/5
Wasn't factory sealed like previous purchase of a 24" iMac
November 9, 2022
The Computer it's self is great, the package was opened by MacSales so it wasn't Factory Sealed, before being boxed in a MacSales box for shipment. We didn't request any upgrades so it shouldn't have been opened. Enough said.
Fred I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished.
Response from OWC, Support
November 11, 2022
Thank you so much for taking the time to leave your review. We are glad to hear that the iMac was what you expected. This unit is factory sealed we did have to break the seal just to make sure we did not receive the iMac damaged when we received in the warehouse but it was never booted or used in anyway. I sincerely apologize for any inconvenience this may or has caused you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: RevSDGardner
Rating: 5/5
Great iMac!
October 24, 2022
The refurbished iMac I received was, in all respects, the same as brand new. It was carefully packaged for shipping and arrived on time. I am very pleased with Mac sales.com. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished, Opened for Upgrade Only.
Response from OWC, Support
October 26, 2022
Thank you so much for taking the time to leave your review. We are glad to hear that the iMac you purchased exceeded your expectations and that it fit all your needs. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: sackamra
Rating: 5/5
Works like a champ
October 21, 2022
Computer got here swiftly and without any trouble. Boxes were intact and secure. Packaging was exceptional. The computer works great and I'd have no problem buying another refurb from them. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished.
Response from OWC, Support
October 26, 2022
With each and every Mac that goes out, our hope is from the time it arrives and that customer opens the box, that it can work like a champ every time. No matter if it’s a laptop or desktop, we will always strive to give our best. Thanks for sharing and thanks for the review.
Verified Buyer
Reviewer: TalentedChameleon-35592
Rating: 5/5
Excellent Experience
October 19, 2022
I recently bought a Apple 27" iMac and could not be happier with the computer. It came within days of purchasing it and was in excellent condition. MUCH less expensive than purchasing a new computer and works just as well. Saved me several thousand $$$$$$ I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.8GHz 8-Core i7 - Apple Factory Refurbished, Opened for Upgrade Only.
Response from OWC, Support
October 21, 2022
Hi TalentedChameleon! I'm glad to hear that you're so happy with your refurbished 27" iMac. Thanks for the great review!
Verified Buyer
Reviewer: RealCamel-65735
Rating: 5/5
Very happy
October 18, 2022
I am very happy with the IMAC and like new. This is the second IMAC I have purchased from OWC and please both times. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished, Opened for Upgrade Only.
Response from OWC, Support
October 21, 2022
Glad to hear both iMacs purchase from us are working well. if you ever have any other questions or concerns please let us know at support@owc.com!
Verified Buyer
Reviewer: Queenmarbs
Rating: 5/5
Amazing Purchased
October 18, 2022
I am very happy with my recent purchased, the product is in good condition & the price was just right. I am looking forward to buy something in this store in the future. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished.
Response from OWC, Support
October 21, 2022
Thank you so much for taking the time to leave your review. We are glad that you are very pleased with her iMac you purchased from OWC. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: CarefulMouse-95846
Rating: 5/5
Good so far
October 14, 2022
Seems to work well. I hope it continues to do so. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished.
Response from OWC, Support
October 14, 2022
Thank you for the 5-star review! We’re pleased to hear that the new iMac is working well. Please feel free to reach out to us if you ever need any assistance 1-800-275-4576 or Email us at support@macsales.com. Thanks again for choosing OWC for your technical needs, and enjoy the new Mac!
Verified Buyer
Reviewer: imacuserforever
Rating: 3/5
mislead
October 12, 2022
I didn't get what I assumed I was. It was misleading that the ad should more space on computer for the price. I am not savvy with the technical side so I thought I was getting what I clicked on. It was misleading that I needed to go to a page 2 to configure what I wanted and not just what the ad said at the price listed. O order from your company often and I hope you will be more upfront and exact in the future to others. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished.
Response from OWC, Support
October 13, 2022
Thank you so much for taking the time to leave your review. We are so sorry to hear that you feel mislead, we try our best to have out customer happy at all cost. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: AverageOtter-13499
Rating: 5/5
Very pleased witht the product and the service
October 10, 2022
Product was as advertised, website was easy to use and delivery was efficient. Very pleased with the transaction. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2020) 3.1GHz 6-Core i5 - Apple Factory Refurbished, Opened for Upgrade Only.
Response from OWC, Support
October 13, 2022
No matter what is ordered, we hope we can please everyone with our products and service. In the end, we hope we can do anything and everything we can to make each customer's experience as smooth as it can be. Glad to hear it all went well and hope you enjoy that new iMac! :)