Verified Buyer
Reviewer: Reviewer2207903770
Rating: 5/5
Small business solutions
October 18, 2024
We have a small Pediatric practice and are paper free. It was cost effective to replace the old laptops and receive quality replacements in a timely manner I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 21, 2024
Thank you so much for your fantastic review! We're thrilled to hear that our solutions helped your pediatric practice go paper-free and that you found our replacement laptops cost-effective and timely. Supporting small businesses like yours is what we love to do, and it’s exciting to know we’re making a positive impact in your workflow. Your success is our success! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Idiot_von_Idiot
Rating: 5/5
Can't tell it from brand new
September 27, 2024
I've been using an old MacBook Air for travel that I simply got tired of patching together. My experiences with OWC have been nothing short of amazing, so I was thrilled to see them offering reconditioned MacBooks. I picked up an Intel MBP that I simply can't tell from brand new. For a price that rivals eBay. There isn't even a scratch on it, not that I would care if there were. It's been flawless so far, and as good as any other brand new MBP I've ever used.
I've already threatened my girlfriend with replacing her computer with a Mac. There's no way I could, with clear conscience, give her a Windows computer. And certainly not at this price. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
September 27, 2024
We're absolutely thrilled to hear about your amazing experience with our reconditioned MacBook Pro! Thank you for choosing OWC and for sharing your excitement. It's fantastic that you found a laptop that feels just like new and has been flawless for you. We take pride in offering high-quality products, and your satisfaction is our top priority. Good luck with your girlfriend—maybe she'll be just as happy with an OWC laptop as you are! We can’t wait to assist you again in the future!
Verified Buyer
Reviewer: Reviewer1812544784
Rating: 5/5
Great
September 6, 2024
Absolutely awesome. Looks brand new. Works great so far. Customer service was amazing and i think the shipping only took 1-2 days. Will definitely be utilizing the site again when its time for a wireless mouse or iPad pro
Thanks!!! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Used, Excellent condition.
Response from OWC, Support
September 6, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such an awesome experience with us! It's great to know that your product looks brand new and is working perfectly for you. We're especially glad our customer service made a positive impression and that your order arrived so quickly! We can't wait to help you again when it's time to find that wireless mouse or iPad Pro. Your support means the world to us!
Verified Buyer
Reviewer: dmcrnccrn
Rating: 5/5
MacBook Pro As Advertised
September 5, 2024
The computer was in the promised condition. The packaging was first rate. I wish that little corner of the power brick that slides into the rest of it sat more flush, but that's a minor complaint. All in all, an excellent experience. Shipped with reasonable expediency, too. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
September 5, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear that your MacBook Pro arrived just as advertised and that you were happy with the packaging! It's great to know that you had an excellent experience overall, and we appreciate your feedback about the power brick—it's always helpful to hear from our customers. We can't wait to assist you again!
Verified Buyer
Reviewer: Reviewer504084685
Rating: 5/5
Starting off right
September 1, 2024
Needed a MacBook for university, a new was out of range. Fortunately “good condition” turned out to be pretty much new. Great laptop, fully functional, healthy battery. Couldn’t ask for more. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
September 3, 2024
Thank you so much for your amazing review! We're thrilled to hear that you found the perfect MacBook for your university needs! It's fantastic that our "good condition" laptop exceeded your expectations and feels like new. We can’t wait to see how it helps you on your academic journey. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2781454018
Rating: 5/5
Excellent.
November 6, 2023
Very good even used before. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Used, Very Good condition.
Response from OWC, Support
November 6, 2023
Thank you so much for your excellent review! We're thrilled to hear that you had a very good experience, even with a used product. We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: SillyBear-34189
Rating: 5/5
In excellent condition and works great!
October 21, 2023
Taylor Swift it came quickly, and it works terrific I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Silver - Used, Excellent condition.
Response from OWC, Support
October 23, 2023
Thank you so much for the amazing review! We are thrilled to hear that your MacBook Pro arrived in a timely manner and that it is in excellent condition. It's great to know that it is working terrifically for you. We truly appreciate your support and hope to work with you again soon! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer9897706
Rating: 5/5
Happy with my purchase
September 30, 2023
It is all that I expected I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
October 2, 2023
Thank you so much for your amazing 5-star review! We are thrilled to hear that you are happy with your purchase and that it met all of your expectations. Your satisfaction is our top priority, and we appreciate your support.
Verified Buyer
Reviewer: Tonyd46
Rating: 5/5
Great price and fast delivery, exceptionally pleased with my purchase!
September 21, 2023
I needed a used 13" MacBook Pro due to my old one having water damage, the price on MacSales.com was very reasonable with double the RAM to boot, my computer arrived in excellent condition and fast. Couldn't be happier with my purchase as it arrived exactly as described (excellent condition) Thank you MacSales!
I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
September 21, 2023
Thank you for choosing OWC for your technical needs. We are thrilled to know you were able to buy a newer MacBook Pro with more RAM than your current one has for a great price and that it's working great for you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: CalmAntelope-26387
Rating: 4/5
Everything works great!
May 1, 2023
Great service with quick shipping. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Used, Good condition.
Response from OWC, Support
May 3, 2023
Thank you for choosing OWC for your technical needs. We are happy to hear that you are enjoying the Apple 13" MacBook Pro. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: EnergeticPelican-85473
Rating: 2/5
I cant keep the wifi on longer than 10/15 min and it shuts down in the middle of a file tranfer?
May 4, 2022
I was trying to transfer my files from my old MacBook Pro and the wifi would not stay on and the computer would not do a hard connection.
No luck I gave up until I have time I guess I have to take down to apple. **** This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
May 4, 2022
Thank you so much EnergeticPelican-85473 for taking the time to leave your review. We are so sorry to hear that you are having issues with your MacBook Pro you purchased from us. We will have someone reach out to you and see if we can help resolve this issue.
Verified Buyer
Reviewer: JeffHeimberger
Rating: 5/5
Great Product, Excellent Service and Support
January 19, 2022
Love purchasing macs from OWC and macsales. They are super knowledgeable and helpful throughout the purchase process and the products are fantastic and at a great price! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
January 21, 2022
Thank you for providing us with your feedback! We are pleased to hear your experience with OWC MacSales has been great! If further assistance is needed, please feel free to reach out to our support team.
Verified Buyer
Reviewer: LightBass-86517
Rating: 5/5
Like new and a satIsfying Apple product.
January 7, 2022
It was just as if shipped new from Apple and works very well for my purposes. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
January 11, 2022
Thank you so much LightBass-86517 for taking the time to leave your review. We love to hear that you are satisfied with your MacBook Pro. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Holiday!
Verified Buyer
Reviewer: Kathylebron813
Rating: 2/5
Broken Refurb
December 28, 2021
The MacBook Pro I received wouldn’t hold a charge. The battery icon stated it needed to be serviced. At the Apple Genius Bar, it was diagnosed that not only the battery needed to be replaced, but some essential chip that keeps the computer on and runs the fan also was not functioning well and needed to be replaced. The tech stated it was a bigger issue than the battery. The computer came refurbished and factory sealed from Apple only two weeks ago. Now it had to be sent back for repairs. I am quite unhappy about this as I am without a computer until this one is returned. It will also have to be set up again as it will return wiped clean. Frustrating! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
December 30, 2021
Thank you so much SleepyGrasshopper-47406 for your honest review. We apologize for the issue you had with the MacBook Pro, due to these being factory sealed we do not open them. We are glad that the Apple Genius Bar will be repairing it for you. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Holiday!
Verified Buyer
Reviewer: cjohns-56943
Rating: 5/5
OWC comes through again
December 28, 2021
Ordered this laptop to replace one that was several years old. Replacement from Apple bought locally, although new, would have cost more than twice as much and with less memory, less speed and less storage space. Was listed as apple factory refurb in excellent condition but arrived in the box, fully wrapped and like new. Very pleased, runs almost as fast as my 27 inch iMac. A previous customer, will definitely return in the future. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
December 30, 2021
Thank you for providing us with your feedback! We are delighted to hear you are pleased with the MacBookPro purchase! If further assistance is needed, please do not hesitate to reach out to our support team.
Verified Buyer
Reviewer: ShinyRaven-1426
Rating: 5/5
Apple refurbished MacBook Pro
December 17, 2021
Incredible bargain. Happy with purchase. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
December 21, 2021
Thank you so much ShinyRaven-1426 for taking the time to leave your review. We are glad that you are satisfied with your purchase. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Holiday!
Verified Buyer
Reviewer: OpenWoodchuck-41908
Rating: 5/5
MacBook Mid 2020 32 GB Memory 1TB SSD Apple refurbished
December 17, 2021
Got MacBook Mid 2020 32 GB Memory 1TB SSD Apple refurbished 1 year protection. Product arrived on time and works great I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
December 21, 2021
Thank you for providing us with your feedback! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: ExuberantBat-35667
Rating: 5/5
Great deal on a great laptop!
December 15, 2021
Came in time and was exactly what we were looking for I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
December 17, 2021
Thank you so much ExuberantBat-35667 for taking the time for the 5-Star Review. We are glad to hear that the MacBook Pro was exactly what you are looking for and needed. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Holiday!
Verified Buyer
Reviewer: charlottebell
Rating: 5/5
Excellent
December 13, 2021
This computer came in near mint condition. Even came in a new box I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
December 15, 2021
Looking at the order it was actually a factory sealed refurbish from Apple, glad to hear the quality was maintained, if you have any questions or concerns regarding your computer please let us know at support@owc.com!
Verified Buyer
Reviewer: ColorfulOctopus-11733
Rating: 5/5
As always - MacSales doesn't disappoint.
December 2, 2021
I was able to find a computer that fit my search profile. The price was reasonable. The shipping was excellent.
Delivery (in Canada) was delayed by the carrier - not MacSales' fault at all. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
December 3, 2021
Thank you for providing us with your feedback! If further assistance is needed, please do not hesitate to reach out to our support team.
Verified Buyer
Reviewer: iOSjess
Rating: 5/5
Very Satisfied
December 1, 2021
So far, so good. I was a little concerned about buying refurbished, but haven't had any issues yet, and the transaction process was very smooth. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2.3GHz Quad Core i7, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
December 3, 2021
We appreciate your business, we're happy to hear your purchasing experience had been a positive one, we always strive to exceed expectations at OWC!
Verified Buyer
Reviewer: SmilingSeahorse-59999
Rating: 5/5
The Refurb looks and works like new!
November 10, 2021
This was a great deal. The MacBook Pro arrived quickly and works perfectly out of the box. Easy to set up and much faster than my old 2011 MBP. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 2GHz Quad Core i5, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
November 12, 2021
Thank you for providing us with your feedback. We are delighted to hear you are happy with the MacBookPro! If further assistance is needed, please feel free to reach out to our support team.