Verified Buyer
Reviewer: Reviewer4169912845
Rating: 5/5
Perfect - exactly as advertised
November 4, 2024
The MacBook Pro is as advertised - in very good condition. Delivery was prompt and the experience was exactly what I would expect from a top notch company. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
November 4, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear that your MacBook Pro arrived in very good condition and that you had a prompt delivery experience. It's wonderful to know that we met your expectations, and we truly appreciate you recognizing our commitment to quality and service. Happy to have you as a part of our MacSales family!
Verified Buyer
Reviewer: Reviewer12228287
Rating: 4/5
Great computer for the money
October 25, 2024
Came looking like new works fast and a fresh install of the operating system I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
October 25, 2024
Thank you for your fantastic review! We're thrilled to hear that you're enjoying your computer and that it arrived in like-new condition. It's great to know that the fresh installation of the operating system is making a difference in performance for you. We truly appreciate your feedback and are glad you found great value in your purchase! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: mafjerst
Rating: 5/5
MACBook Pro 15"
October 25, 2024
the ordering process was easy and percise. The MAC was in great shape with little defects.
very satisfied with the purchase.
I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Excellent condition.
Response from OWC, Support
October 25, 2024
Thank you so much for your fantastic review! We're thrilled that you found the ordering process easy and that your MacBook Pro arrived in great shape. Your satisfaction means the world to us, and we're so happy you had a positive experience. Please don't hesitate to contact us with any more questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: CharmingSeahorse-93156
Rating: 5/5
OWC is just gr8!
October 16, 2024
I have made a number of purchases from OWC.
So far they have been great and their support exceptional.
You cannot go wrong.
I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 16, 2024
Wow! Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with our products and support team. Your trust in us means the world, and we can't wait to continue providing you with exceptional service. Keep enjoying all that OWC has to offer!
Verified Buyer
Reviewer: kbdixon
Rating: 5/5
Little to report – my dear wife didn't need it!
August 23, 2024
Before it arrived I had managed to bring her MacBook Pro back to life with no loss of data. I therefore arrange to have a return RMA sent to me and I returned this machine to OWC in exactly the state in which it was supplied. The OWC procedure for this is quick and efficient is appreciated. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
August 26, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you were able to revive your wife's MacBook Pro and that our return process met your expectations. We strive for efficiency and it’s awesome to know that you appreciated the seamless experience. We're here for all your future needs, and we can't wait to assist you again!
Verified Buyer
Reviewer: gdwarner-25235
Rating: 5/5
Good Mac, But Not For Me
January 12, 2024
I was planning to buy a 2011 seventeen inch MacBook Pro, but I bought this more current 15 inch one instead, and quickly discovered that this Mac was not for me. I will be sending it back within a day or two. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
January 12, 2024
Thank you so much for taking the time to share your experience with us. We're thrilled that you gave our 15-inch MacBook Pro a chance, and we appreciate your feedback. We understand that every customer has different needs, and we're here to help you find the perfect Mac that suits your requirements. If there's anything we can do to assist you with your return, please don't hesitate to reach out. We're grateful for your support and hope to have the opportunity to work with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer803566601
Rating: 5/5
Great computer, excellent tech support.
December 6, 2023
the computer is just as advertised, and the tech support people were very helpful to someone who is not a techie. they solved the problems quickly and were patient with my relative inexperience. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
December 6, 2023
Thank you so much for your amazing 5-star review! We are thrilled to hear that you are loving your new computer and that our tech support team was able to assist you so effectively. It's our goal to make sure that even non-techies like yourself have a great experience with our products and services. We truly appreciate your kind words and are grateful for your support.
Verified Buyer
Reviewer: Reviewer535002853
Rating: 5/5
Great
October 19, 2023
No problem Easy no pressure I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 19, 2023
Thank you for the wonderful 5-star review on the Apple 15" MacBook Pro. It is great that this product was easy and is working great for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: HVMusic
Rating: 5/5
Arrived in like new condition. Great value!
October 9, 2023
The sales staff was very helpful in picking the correct model for my needs. MacSales (OWC) has always treated me well, and I will continue to order from them. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
October 9, 2023
Thank you so much for the amazing 5/5 star review! We're thrilled to hear that your order arrived in like new condition and that you found it to be a great value. Our sales staff is dedicated to providing excellent customer service, so we're delighted that they were able to help you pick the correct model for your needs. We're grateful for your continued support and can't wait to serve you again in the future.
Verified Buyer
Reviewer: GloriousKangaroo-22343
Rating: 5/5
loving it
August 28, 2023
love my new used mac. working great so far I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Space Gray - Used, Good condition.
Response from OWC, Support
August 29, 2023
Thank you for the feedback on the Apple 15" MacBook Pro. We are glad that this computer is working great for you so far. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: DizzyChinchilla-91010
Rating: 5/5
I love it
July 18, 2023
Great machine…in excellent shape and a great price. Why buy new?? Service and delivery were the best. Better than original vendor service. Couldn’t be happier… I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
July 18, 2023
We value your feedback and are delighted to hear that the MacBook Pro you bought not only fulfilled your expectations but also came with an amazing price. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ExuberantTortoise-30328
Rating: 2/5
Was supposed to be in very good condition. Not so.
July 13, 2023
The MacBook Pro was supposed to be in very good condition but wasn’t. It appears to have been dropped on front left corner. The body and lid are badly dented there. I decided to just keep it because I was afraid I would get one in worse shape if I sent it back. It’s been a few weeks and I realized that the specs on this MacBook don’t even match what I ordered. Apparently they sent me the wrong computer. Oh and the battery needs to be replaced. It says in the settings that it needs attention. It might last 2 hours at most. Im disgusted with this purchase. This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Silver - Used, Very Good condition.
Response from OWC, Support
July 13, 2023
Thank you for the feedback on the Apple 15" MacBook Pro. We are sorry to hear that the computer you received was not what you ordered. Someone will be reaching out to you to assist you with this further.
Verified Buyer
Reviewer: EnergeticKangaroo-77396
Rating: 2/5
Not "Very Good" as advertised...
May 29, 2023
Very Good Condition it was not. 2 keys are missing the actual key designation ad you have to press extra hard for those 2 keys to work. Chip on the keyboard area as well. Used and Functional condition at best, definitely not "Very Good"
I have had great luck with OWC to date and hooping this is a fluke. Been a customer for almost 9 years and purchased dozens of items including 2 other MacBook's used. This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Verified Buyer
Reviewer: TastyBadger-95311
Rating: 5/5
As advertised, arrived quickly
December 12, 2022
I purchased a Refurbished 2018 MacBook Pro. The price was better than other sellers. Was able to purchase a two year warranty. Case was in excellent condition. It came with Ventura installed. Other than the learning curve with Ventura all is well. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Space Gray - Used, Excellent condition.
Response from OWC, Support
December 14, 2022
Thank you for sharing your feedback in regards to your recent purchase. Glad you were able to pick up one of our 2018 MacBook Pros at a great price, with the extended 2-yr warranty. Thanks again for the review, and enjoy the new Mac :)
Verified Buyer
Reviewer: Stemcell01
Rating: 5/5
MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9
August 1, 2022
Great price excellent customer service. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Silver - Used, Very Good condition.
Response from OWC, Support
August 2, 2022
Thanks for the review, we are happy to hear you think our customer service is excellent. We hope your MacBook Pro exceeds expectations!
Verified Buyer
Reviewer: Spirit
Location: Hayfield, MN
Age: 55-65
Experience Level: Power User
Owned Product: less than a month
Rating: 5/5
Great Service
May 4, 2019
I was a little nervous. The price was great. I did my homework and read a lot of positive reviews and I always look at the negative ones too (every company has some of those). The MacBook Pro I ordered was a large purchase and I was nervous something might go wrong. However, I put in the order on a Sunday and my new investment was delivered on Tuesday! I was nervous because the tracking said that a shipping label had been printed, but it was Monday evening and it had not been shipped. I called and they said that FedEx did not pick up till 7 or so and not to expect changes to be show up until 10 pm. Well, changes showed up earlier. I live close enough that ground delivered overnight. If FedEx tells you that it will be delivered by the evening, consider that it may be delivered by that morning. Mine was, and I was not home. It required a signature (as it should). I called FedEx and they let me pick it up after work at the distribution center. They were so nice and understanding. I loved their service!
It was just a great purchase experience and the computer was exactly as promised. The battery had only 3 cycles on it and it looked brand new. I feel like I was blessed to find this deal. Thank you!
This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Space Gray - Apple Factory Sealed, Refurbished.