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If your OWC or NewerTech brand product should require service during the warranty coverage period, we are committed to delivering the fastest possible service.
Upon receipt of your unit, OWC will make every attempt to service it and arrange shipping back to you all within 48 weekday (Monday-Friday) business hours, excluding U.S. national holidays. This warranty service timeframe does not include data recovery attempts, out of stock items/components, or upgrade/product replacements.
Please allow up to seven additional business days if requesting optional OWC Level 1 Data Recovery services.
3 Year OWC Helios Limited Warranty
The best warranty is one you never have to use, but should the need occur, we're proud to provide a superior level of support and service coverage to our customers. OWC and NewerTech storage solutions come fully backed by an Industry-leading 48-hour turnaround time, for complete peace of mind ownership confidence.
View more information about the 3 Year OWC Helios Limited Warranty