OWC Terms, Conditions and Policies
At OWC Our Customers Come First! Quality Products, Competitive Prices, Expert Support since 1988
2 Year OWC Limited Warranty
Other World Computing, Inc. (“OWC”) warrants to the original purchaser of OWC Product that the Product is free from defects in materials and workmanship for a period of two (2) years from the date of purchase. OWC will, at its discretion, repair a defective Product with new or refurbished parts, or replace the Product with the same or equivalent product, during the warranty period. This warranty gives you specific legal rights. You may also have other rights which vary from State to State.
Exclusions & Limitations
This two (2) year limited warranty applies only to products that are free from damage caused by accident, abuse, misuse, mishandling, improper installation, operation outside of the permitted or intended uses, which shall include but is not limited to “Mining” (e.g., Cryptocurrency, Data Mining, Mining Farms), failure to follow instructions relating to the product’s use, modification, flood, fire, earthquake, upgrades or servicing by anyone other than an authorized OWC Service Provider; and/or products which have had the serial number removed or defaced; and/or garage sale items.
THIS WARRANTY AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. OWC SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. TO THE EXTENT REQUIRED BY LAW, SUCH STATUTORY OR IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT AS DETERMINED BY OWC IN ITS SOLE DISCRETION. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
OWC IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. OWC DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO, CORRUPTION OF OR LOSS OF PROGRAMS OR DATA. TO MAXIMIZE YOUR DATA PROTECTION, OWC RECOMMENDS THAT YOU KEEP AN ADDITIONAL COPY OF YOUR DATA IN A COMPLETELY DIFFERENT LOCATION.
Specific Product Limitations/Exclusions
OWC Mercury ZIF Models Solid State Drives (SSDs): Return issuance is based upon phone diagnosis by an OWC tech support specialist.