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Thunderbolt 3 Dock: Drive Mounting and Ejection Notice

Created on: May 16, 2022
Last updated: October 7, 2022

Relevant Part Numbers: OWCTB3DK14Pxx OWCTB3DK13xx OWCTB3DK12xx

Drives connected to an OWC Thunderbolt 3 (12, 13, or 14) port dock may display the wrong desktop icon and not be ejectable through Dock Ejector when connected to either USB 3.1 Gen 1 Type-A port 3 or 4 (highlighted). 

This behavior is not experienced when connecting to the other USB ports.

This behavior is isolated to macOS and does not occur in Windows.