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How can I cancel my order?

Created on: July 1, 2022
Last updated: October 7, 2022

At we strive to have your order shipped out to you the same day! If you need to cancel your order, you can!

1) Login to your online account and view the order you would like to cancel. You can find, view and cancel the order as long as it has not shipped out. Select "Need to Cancel this Order".

2) The link will take you to a new screen to confirm that you want to cancel the order. Select "Yes, Cancel Order".

3) A confirmation will be received upon successful cancellation.

4) The order will not be cancellable if being processed by our team for shipping. Please immediately contact Customer Support for cancellation options.

     i) Contact us via 24/7 Live Chat
     ii) Call us at 1-800-275-4576 (or +1-815-338-8685 for callers outside the United States). We are available: Monday-Friday 8:00 AM until 8:00 PM Central Standard Time