Customer Service Home / Knowledge base / Technical Support / OS Installation/Backups/Migration

OS Installation/Backups/Migration

Data Doubler: Adding an SSD to 2012 Mac Minis (Fusion issue)

If your Mac Mini shipped with 10.8.1 preinstalled, you can add a Data Doubler and SSD via our documented instructions. These Mac Mini's shipped with Disk Utility version 428 or 430. If the Mac Mini shipped with 10.8.2 preinstalled, you should NOT use Disk...

Mac: Airport Extreme and Time Machine

If you have one of the original Airport Extreme base stations with connectivity for an external drive, we do NOT recommend you set up a drive in this way for use with Time Machine backups. This was something Apple originally supported but no longer suppor...

Data Backup 3: Common Questions & Setup Tips

If you have questions about the different options in Data Backup 3, the best source of information is the developer web site. If you still have questions after viewing the links below, please contact ProSoft Support for additional assistance. FAQ: https...

OS X: Cloning a Bootable DVD

RELEVANT SYSTEM VERSIONS: 10.4, 10.5, 10.6 1. Insert the DVD you with to clone as a source. 2. Open Disk Utility, and select the top DVD icon from the left side list (there should be two grouped together). 3. from the Disk Utility's File menu select...

Mac OS: Migrating Data to a New Drive

There are several ways to move data between OS X system drives; which method is best for you depends on your hardware and system version, and on whether the drives are functioning normally. If you haven't experienced any problems with your original drive ...

Hard Drives & SSDs: OWC Formatting Guides

Please visit this page for our latest formatting recommendations: https://www.owcdigital.com/support/formatting [https://www.owcdigital.com/support/formatting]...

OWC Dual Boot Enabler

RELEVANT PART NUMBERS: OWCSSDAB2MB02 OWCSSDAB2MB05 OWCSSDAB2MB10  OWCSSDA13MP1.0 OWCSSDA13MP2.0 OWCSSDA13MP4.0  OWCSSDPHWE2R120 OWCSSDPHWE2R240 OWCSSDPHWE2R480 OWCSSDPHWE2R960   The OWC DUAL BOOT ENABLER FOR APPLE BOOT CAMP allows the SSDs liste...

Carbonite: Thunderbolt™ Compatibility

At the time of this writing, based on information provided to us by Carbonite, we can confirm that their online data backup services do not support storage devices connected via Thunderbolt, Thunderbolt 2, or Thunderbolt 3. Additionally, wireless storage ...

Aura SSDs: Firmware Update (beta)

IMPORTANT: * This firmware update process is beta status. Please be aware that no firmware update process is 100% without risk, and that it is important to follow the instructions as they are presented here. If you have questions please contact our awa...

Aura Pro X2 SSDs: Boot Camp Compatibility

Please note that the Aura Pro X2 SSD is not compatible with Boot Camp when installed in any of the following Mac hosts: * MacBookPro11,1 * MacBookAir6,1 * MacBookAir6,2 * iMac15,1 (Late 2014) * iMac18,2 * iMac18,3 * iMac19,1 * iMac19,2 ...

Aura N SSDs: Boot Camp Compatibility

Please note that the Aura Pro N SSD is not compatible with Boot Camp when installed in any of the following Mac hosts: * MacBookPro11,1 * MacBookAir6,1 * MacBookAir6,2 ...

Carbon Copy Cloner: Limitations under 10.15.5

NOTICE: this article references a product no longer sold by MacSales. Bombich software has identified a new behavior / bug in macOS 10.15.5, which impacts the ability to create first-run, _bootable _backups as compared to earlier versions of macOS.  I...

OWC Diagnostics: Multi-purpose Windows Utility

As of August 2020, we have expanded our OWC Diagnostics utility. Previously this was available only through our Support Team but going forward will be a publicly available download, as we continue to expand its capabilities. This utility makes it easy t...

FAQ: Rolling Back to an Older macOS

DETAILS * Mac users may desire to use a macOS older than the operating system currently on the Mac system. OWC recommends using the latest macOS that is available for Mac systems. macOS updates include the latest security and features to keep the Mac st...

This item has been added to your cart