Verified Buyer
Reviewer: Reviewer1884883603
Rating: 2/5
WiFi doesn’t work at all
December 14, 2024
The WiFi will not work at all and you can’t switch it on. Otherwise, it’s okay but missing this major feature of a computer is less than ideal. This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Very Good condition.
Response from OWC, Support
December 16, 2024
Thank you for the feedback on the Apple Mac Pro. We are sorry to hear that you are having issues with the WiFi on this device. If this issue persists please reach out to our technical team for assistance. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Keith D.
Rating: 5/5
awesome experance as always
December 12, 2024
boots up great and is clean inside and out , not a bad thing to say this is a year newer than my imac so it will be fun seeing how it will work with upgrades. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.7GHz 4-core Xeon E5-1620v2 - Used, Excellent condition.
Response from OWC, Support
December 12, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you're having an awesome experience with your new equipment. It's always exciting to know that everything is running smoothly and looking great. We're confident that you'll enjoy exploring the upgrade potential! Happy computing!
Verified Buyer
Reviewer: Reviewer3280042762
Rating: 5/5
All good
November 20, 2024
- value for money spent....... I would recommend this item to a friend!
Response from OWC, Support
November 20, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you found great value in your purchase. Your satisfaction means the world to us, and we can't wait to serve you again soon!
Verified Buyer
Reviewer: SoundGuy8
Rating: 5/5
Very happy
November 16, 2024
I was a little nervous, buying a used Mac, but I am so glad I did this. This thing is awesome. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Very Good condition.
Response from OWC, Support
November 18, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear that you're happy with your used Mac purchase! It's completely normal to feel a bit nervous when buying pre-owned, but we're so glad you took the leap and are loving your new device! Your experience truly highlights the quality of our products. Enjoy your awesome Mac! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Jon In Tucson
Rating: 5/5
great computer! what a buy!
November 13, 2024
very happy with it added 32G to it and as long as i use TG Pro to control the thermals, it works great. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.7GHz 4-core Xeon E5-1620v2 - Used, Good condition.
Response from OWC, Support
November 14, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you're loving your new computer and that the upgrade to 32GB is making such a positive difference! It's awesome to know that TG Pro is helping you manage the thermals effectively. Your satisfaction means the world to us, and we appreciate your support! Enjoy your amazing setup! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: VolantorManCan
Rating: 5/5
MacPro gig
November 6, 2024
Transaction went as expected really well. But I decided to return the MacPro untouched by me due to a last minute change in my requirement plans. The RMA went smooth and my refund was processed rapidly. PayPal was my partner in the two transactions and also performed really well. However my bank posted the refund as a debit instead of a credit and I have to pause plans until I can resolve the issue. OWC is a great venue to shop for ANYthing Mac.
I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Excellent condition.
Response from OWC, Support
November 6, 2024
Thank you so much for your fantastic review! We're thrilled to hear that your transaction went smoothly and that the return process was hassle-free for you. It's great to know that you found OWC to be a wonderful place to shop for all things Mac. We appreciate your understanding regarding the refund process—you’re not alone in encountering quirks with banks! If there's anything we can do to support you further, just let us know. Your satisfaction is our priority, and we can't wait to help you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Camel89450harmingGecko-79052
Rating: 5/5
Good old machine arrived soon
November 5, 2024
Always good macsales
Except sales tax.
Ban taxes on old used machines.
Recycle.
Save planet earth I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Very Good condition.
Response from OWC, Support
November 5, 2024
Thank you so much for your awesome 5-star review! We're thrilled to hear that your machine arrived quickly and that you've had a great experience with MacSales. We completely agree with your sentiments about recycling and saving the planet; every little bit helps! Your feedback is invaluable as we strive to provide the best service possible. Keep enjoying your refurbished machine, and thanks for being a part of our community!
Verified Buyer
Reviewer: DizzyKangarooGeo-54465
Rating: 5/5
Look brand new
October 25, 2024
Technical people on the phone or just great! I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Very Good condition.
Response from OWC, Support
October 28, 2024
Thank you so much for your fantastic review! We're thrilled to hear that your order arrived looking brand new, and it's awesome that our technical team made such a positive impression. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: FineButterfly-77240
Rating: 4/5
Mac pro
October 18, 2024
Great price, looks and functions like new. Delivered fast!!
I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Excellent condition.
Response from OWC, Support
October 21, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Mac Pro and that it meets your expectations in both looks and performance. Fast delivery is what we aim for, so it's fantastic to see that noted as well! We can’t wait to serve you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: mmusgrovetn
Rating: 5/5
Mac Pro upgrade
October 14, 2024
Good price to replace an old Mac Pro. I have a Macbook Pro that is my primary computer, needed an upgrade that could sync it with. Good price, quick delivery. Have bought a lot from MacSales in the past. Alway a good experience! I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Excellent condition.
Response from OWC, Support
October 14, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you found a great price for your Mac Pro upgrade and that it syncs perfectly with your MacBook Pro. Quick delivery is something we always strive for, and it's wonderful to know that you've had a consistent positive experience with us. We truly appreciate your loyalty and look forward to serving you again in the future!
Verified Buyer
Reviewer: LivelyAnteater-2936
Rating: 5/5
Excellent condition.
October 11, 2024
The unit arrived in excellent condition, as advertised. Good value for the price. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Excellent condition.
Response from OWC, Support
October 14, 2024
We're thrilled that your unit arrived in excellent condition and met your expectations! Thank you for recognizing the value we aim to provide. Your satisfaction means the world to us, and we can't wait to serve you again! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer1574884745
Rating: 5/5
Fantastic machine and buying experience
October 4, 2024
MacSales.com was a fantastic place to do business. Straight-forward website ordering, easy pay options, and quick shipping.
This Mac is a bargain priced machine if you don't need great speed or the latest macOS. Don't forget to order the right DP2 to HDMI cable. The only minor downside — common to nearly all Apple products in recent years — is that you can't add an additional large-capacity hard drive to it. You're going with the 512GB SSD, paying $$$ for an upgraded SSD, or adding external storage. Other than the storage and OS issues, this 6-core 3.5 GHz Xeon, 64 GB RAM, and good but non-gaming video acceleration machine is a fantastic bargain for running slightly outdated macOS.
I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Very Good condition.
Response from OWC, Support
October 4, 2024
Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you had a fantastic buying experience with us and found our website straightforward and easy to navigate. It's great to know you appreciate our quick shipping too!
We completely understand your thoughts on the storage options. While those newer Macs are designed with sleekness in mind, we’re happy to help you find the right external solutions to expand your storage if needed! Your feedback is invaluable, and we're grateful you took the time to share. Enjoy your new machine!
Verified Buyer
Reviewer: Reviewer1519052631
Rating: 5/5
Fantastic value
September 19, 2024
This is the second 2013-era Mac Pro I've bought from MacSales. It's an almost identical specification to the first one I bought last year, except it has 3GB of GPU RAM as opposed to 2GB. The price was 35% LESS than the one I bought last year!
These machines are performing relatively light duty. The first one is primarily for music production. This latest one is a file server and television streamer. These machines are overkill for my applications. But the value! For the money, today nothing comes close to the computing power.
And when MacOS support is discontinued by Apple, I'll move to Linux Mint. It shouldn't be a problem to install and run Mint directly on the Mac hardware.
The attached photo was made while I was preparing the second machine for TV duty. It made for a wild-looking studio setup!
If you've ever wanted a "trash-can" Mac, this is a great time to get one. The Mac Sales staff provides an excellent buying experience, and they stand behind their sales. Their condition definitions are spot-on. I am delighted with these purchases! I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Very Good condition.
Response from OWC, Support
September 19, 2024
Wow! Thank you so much for taking the time to share your amazing experience with us! We're thrilled to hear that you've chosen to invest in not one, but two 2013-era Mac Pros from MacSales—what a fantastic recommendation! It's awesome that you were able to snag such a great deal on your second unit. The performance and value you mentioned are truly what we aim for, and it's fantastic to hear how well these machines are meeting your needs for music production and streaming. Your satisfaction means the world to us, and we can't wait to support you on your next tech adventure!
Verified Buyer
Reviewer: SleepyOwl-45360
Rating: 2/5
I had to return my Apple Mac Pro
September 12, 2024
My new Mac Pro after 5 minutes of work it freezes. I don´t know if it is overheating. Your support team (i.e., Steven) recommend to reformat and re-instal the MacOSX. It didn´t work so I am waiting to set up an RMA to return the computer. I hope my problem will be solved.
My previous Mac Pro that I bought from you was an excellent experience. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Mint condition.
Response from OWC, Support
September 13, 2024
I'm sorry to hear about the issues you're experiencing with your new Mac Pro. It can be incredibly frustrating when technology doesn't work as expected, especially after a positive experience with your previous purchase. I understand you're waiting for an RMA to return the computer, and I assure you that we are here to help resolve this issue for you as quickly as possible. If there's anything specific you need assistance with in the meantime or further questions about the return process, please let us know. Your satisfaction is important to us, and we want to ensure you have a positive experience moving forward.
Verified Buyer
Reviewer: Reviewer663099560
Rating: 5/5
Mac Pro clone
September 6, 2024
Received the Mac Pro and with the help of a technician from OWC way able to migrate my current Mac Pro to the new Mac Pro to make a clone in case my 8 year old machine "breaks" I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.7GHz 4-core Xeon E5-1620v2 - Used, Excellent condition.
Response from OWC, Support
September 6, 2024
Thank you so much for your amazing 5-star review! We're thrilled to hear that you successfully received your new Mac Pro and had a fantastic experience migrating your data with our technician's assistance. It's great to know you're now equipped with a reliable clone to keep your work safe. We appreciate your support and are here to help with any future needs!
Verified Buyer
Reviewer: GuillermoCamargo
Rating: 5/5
Great experience
September 3, 2024
Good packaging and fast shipping. The Mac Pro in great working order. Using it as a Media Server I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Very Good condition.
Response from OWC, Support
September 3, 2024
Thank you so much for your fantastic review! We're thrilled to hear you had a great experience with us and that your Mac Pro arrived in perfect condition. It's awesome that you're using it as a Media Server—what a powerful setup! We appreciate your support and look forward to serving you again in the future!
Verified Buyer
Reviewer: Customer3409021318
Rating: 5/5
A good Buy.
August 10, 2024
At present time I have not powered it up. I need a keyboard and a mouse. I will extend the warranty to a year. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Very Good condition.
Response from OWC, Support
August 12, 2024
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you think it's a good buy! We understand that having the right accessories like a keyboard and mouse is essential for a great experience. Once you’re all set up, we can’t wait to hear how everything works for you! Extending the warranty is a smart choice for peace of mind. Happy computing ahead!
Verified Buyer
Reviewer: Minivansegway
Rating: 5/5
Overall good
August 3, 2024
The Mac Pro arrived on time, no issues at all! There were a few scratches on the top, but they’re hardly noticeable once it’s on the desk. The only thing that could’ve made this better was the RAM. It came with two 8GB sticks instead of four 4GB sticks to use up all four slots, but that’s not really a big deal. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Good condition.
Response from OWC, Support
August 5, 2024
Thank you for your feedback! We are thrilled to hear that your Mac Pro arrived on time and without any issues. We truly appreciate your business and hope you are enjoying your new device. Your input is valuable to us, and we will certainly take your comments about the RAM into consideration for future improvements.
Verified Buyer
Reviewer: Reviewer4238561075
Rating: 4/5
Trustworthy Sellers
July 19, 2024
Easy experience when ordering and was exactly as ordered, though it looks like one of the pins where you would add RAM appears bent. Other than that, it runs excellent and will order through you guys again for Apple computer products. Pleasure to do business again!!!! I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3GHz 8-core Xeon E5-1680v2 - Used, Good condition.
Response from OWC, Support
July 19, 2024
Thank you so much for your feedback! We're thrilled to hear that you had a positive experience ordering from us. We apologize for any issue with the bent pin and appreciate your understanding. We look forward to serving you again for all your Apple computer product needs! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: tom-59360
Rating: 5/5
Blast from the past
July 7, 2024
Love the design and being able to get one with a reasonable spec at a great price was fun. Yes it’s slow compared to a new Mac but for many tasks it works just fine. It’s also quite pretty to look at and has started a few conversations already. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Excellent condition.
Response from OWC, Support
July 8, 2024
Thank you for your review! We're glad to hear you love the design and found a Mac with a reasonable spec at a great price. It's great to know it's serving you well for your tasks and sparking conversations. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer1015786864
Rating: 4/5
Return to the Mac
July 2, 2024
Having moved from France to the USA, I initially found myself forced to buy a PC with Windows 11 Pro to continue my activities. I knew about OWC products in France, which I bought from time to time, but I didn't know that OWC sold used Macs. Given the multitude of problems encountered with Windows, I started looking for a used Mac, and that's how I came across Mac Sales. Not being fully proficient in English yet, I communicated with Mac Sales via email. I knew all the pros and cons of this Mac Pro, having been a Mac reseller for a period in France. The machine was delivered quickly, and Mac Sales did a fantastic job on it. I now have a reliable machine that meets my needs until I can upgrade to a more current Mac Pro. Given the outrageous prices Apple charges, I will certainly do business with Mac Sales again. As for the downsides of this machine, they are the same as those of Apple's Cube: you have to use everything externally since nothing can be integrated inside. The advantages are its power and small size, making it easily portable. Otherwise, OWC products are among the most interesting on the market, and sometimes quite inventive. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3.5GHz 6-core Xeon E5-1650v2 - Used, Good condition.
Response from OWC, Support
July 2, 2024
Thank you so much for sharing your experience with us! We are thrilled to hear that you found your way back to the Mac world through MacSales.com. It's fantastic to know that you are already familiar with OWC products and that we were able to help you navigate through your decision-making process. We appreciate your support and hope that your used Mac Pro continues to serve you well in all your activities! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer4179303373
Rating: 5/5
Nice Monitor
July 2, 2024
god turnaround time. great quality. a pleasure to deal with I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 3GHz 8-core Xeon E5-1680v2 - Used, Excellent condition.
Response from OWC, Support
July 2, 2024
We're thrilled to hear that you're loving your new monitor and that you had a fantastic experience with us! Thank you for choosing MacSales.com, and feel free to reach out if you need anything else. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer3377511627
Rating: 3/5
Have observed a few hiccups
January 29, 2024
Have had a few beachball rolling experiences I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Very Good condition.
Response from OWC, Support
January 30, 2024
We appreciate your feedback and apologize for any inconvenience you've encountered with the Mac Pro. It appears that you're already in communication with one of our support representatives to address this matter. Rest assured, we are confident that they will assist you in reaching a positive resolution. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: kuaaina
Rating: 5/5
The best source for used Macs
January 28, 2024
As a repeat customer, I’ll testify that OWC is hands down the best source for used Macs and upgrade components, bar none. The quality is excellent—you get exactly what you pay for, and the customer support is top shelf. Highly recommend this fine company. I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Excellent condition.
Response from OWC, Support
January 29, 2024
Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you consider MacSales.com the best source for used Macs and upgrade components. Providing excellent quality and top-notch customer support is our main goal, and it's wonderful to know that we have been successful in meeting your expectations. We truly appreciate your recommendation and look forward to serving you again in the future.
Verified Buyer
Reviewer: rletendre
Rating: 4/5
My Mac Pro
January 27, 2024
Prior to purchase I asked my questions regarding my future mac pro regarding my displays and setup procedure with required cables. I asked if it had the ability to run three HDMI displays and was told yes, and i could achieve this from the thunderbolt ports, one display per thunderbolt bus. I asked other questions that where addressed. When ordering my mac pro I wanted a 2tb hard drive that was not available in the build section. I then called and spoke with a sales person and they helped me get a 2tb upgrade, they also upgraded there web site to include the 2tb option. When i received my mac pro it arrived with Catalina OS 10.15, after setting up with three Thunderbolt to HDMi cables that I purchased specifically for this computer, everything worked as it should. After long hours of data setup and transfer, there was one thing left, an upgrade to Monterey 12.7.3. After this upgrade I lost my third display, This caused several calls to OWC tech support. I also called Apple tech support and was told by everybody that my current configuration should work! Apple told me that I had a bad download to Monterey, I redid that upgrade, still didn't work. I went back to OWC, they told me to roll back to Catalina OS, I did that and it still didn't work like it did when it arrived. Nobody could help me get my third display back and running! In dispair i start a google search to no avail. I didn't give up, one night I found a kid on the other side of the world with a solution. I went out and bought an apple Dual link to DVI adaptor to HDMI and presto, the third display came back to life. Currently I am running a hodge podge set up. 1st display on the Apple Dual Link to DVI adaptor, 2nd display on Thunderbolt mini display port to HDMI. 3rd display on Thunderbolt mini display port to HDMI. Using the Dual Link DVI to HDMI adaptor used up my last USB port, this forced me to buy a powered USB hub 3.0 to run a Mercury Elite Pro Quad that contains extra drives and Time Machine. Never the less I am up and running with this set-up. Now I was facing the upgrade to Monterey again. Couldn't help myself, had to do it. Gladly it worked as it should. I just wish this information was available at time of purchase so I could have had time to source the proper adaptors and not go through so much grief and wasted money. Nothing but money, **** for a retiree! I would recommend this item to a friend! This review is from Apple Mac Pro (Late 2013 - 2019) 2.7GHz 12-core Xeon E5-2697v2 - Used, Excellent condition.
Response from OWC, Support
January 29, 2024
We sincerely apologize for the challenges you faced with your Mac Pro setup and the inconvenience it caused. Your feedback is crucial for us to improve our services. We appreciate your perseverance in finding a solution and are glad to hear that your current setup is functioning well. We'll certainly take your experience into consideration for future improvements and ensure better communication regarding compatibility and setup procedures. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
1-800-275-4576 
