Verified Buyer
Reviewer: Fu-young
Rating: 5/5
Like New!
November 14, 2022
Was able to configure the exact laptop I’ve been wanting. And splitting the payment was what I wanted to do.The machine shipped and arrived in 2,days (including Sunday) I couldn’t be happier with the entire experience and The Like New Mac Book!! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
November 16, 2022
Sometimes Mac's can be expensive, most of the time they are, however sometimes depending on the cost, its too much to put on a single card, that is why we do what we can to work with customer's to provide payment plans and/or to split the payments, to help put some ease to those financial burdens. If you want a Mac at the right price and something that is like new, take a peek, we probably got what you need. Hope you enjoyed your purchase and hope it works well for you. :)
Verified Buyer
Reviewer: RBCRE8IVE LLC
Rating: 5/5
WOW!
October 21, 2022
I was expecting this to have a blemish or two - as of yet I haven't found any! I needed a bit more storage and power over what my 7 year old MBP from 2015 had, and couldn't do a brand new one at the time being. Purchasing this refurbished one was a gamble and it paid off. Everything is dang near new (other than I know it was used and refurbished) - screen has no visible blemishes or dead pixels that I can tell and it's perfect for my laser business and runs Illustrator much better. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Excellent condition.
Verified Buyer
Reviewer: esti22nov
Rating: 5/5
Like New
August 31, 2022
The computer looks, feels, and works like new. I keep forgetting that it was refurbished. I'm very happy with this purchase and will always try to buy refurbished before buying new, in the future. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
September 1, 2022
Thank you so much esti22nov for taking the time to leave your review. WOW what an amazing review about your MacBook Pro. We are happy to hear that we exceeded your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ButisitArt57
Rating: 3/5
It's The Keyboard Stupid!
June 12, 2022
My overall experience with OWC is always excellent.
My only gripe with my new 16" MacBook Pro 2019 was the new keyboard Apple used to replace the butterfly keyboard Apple use on the 15" 2016 MacBook Pro I was trading in. I LOVED the feel and the speed of the butterfly keyboard. And yes I did experience issues with the X & C keys ... but overall I liked the lightness and size of the 2016.
The newly Apple refurbished MacBook Pro 2019 Touch Bar is so much more bulkier (read HEAVY!), and the keyboard is so much more difficult to type on. I REALLY have to hit a key for it to function, unlike the butterfly keyboard. Oh well.
Plus the new MBP doesn't seem much faster than that 2016 MBP. Could be my imagination. Who knows... ¯\_(ツ)_/¯ This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
June 14, 2022
Hi Joe, well I am sorry to hear about the heaviness of the MacBook Pro. I have the 2019 and I agree they do seem to be a bit weightier. It should be quick with the i9 but depending on your previous specs it may not seem like much, the processors they use are very similar between the 2016/17 and 18/19/20 models.
Verified Buyer
Reviewer: GloriousGecko-25764
Rating: 5/5
Easy setup and delivery
June 7, 2022
It was in great shape and easy to setup. Nice savings over new as we didn’t need m1 chip, etc I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
June 8, 2022
That is why we work hard to make Mac's like that available. Not everyone needs the latest and greatest, and not everyone who needs the latest greatest, necessarily needs it brand new. We provide great discounts on New, Refurbished, and Used products as this helps provide the best selection for our customer's.
Verified Buyer
Reviewer: fotoron
Rating: 5/5
Awesome 16
May 29, 2022
Very Please with my purchase from MacSales. Fast service from start to finish, My Mac was exactly as described in listing and is working properly. #1 Recommended Company for all your Apple needs! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Silver - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
May 31, 2022
Thank you so much fotoron for taking the time to leave your review. We are so happy to hear that your MacBook Pro is exactly what you expected. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: reallyreallyhonest
Rating: 5/5
Great condition of the product. Fast Shipping. Excellent service and descriptive but appropriate details on website
May 28, 2022
It was pretty smooth. I have been buying products from OWC for many years now. Due to the reason Apple stopped making Intel based MacBook Pro, which is required for my work, I needed a used MacBook from 2019. Apple Refurbished from Apple site is good but their selling prices is way higher.
I could get neat and clean product from OWC at reasonable price along with their own warranty that I think should be sufficient - just in case. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Silver - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
May 31, 2022
Thank you so much reallyreallyhonest for taking the time to leave your review. We are so happy to hear that the MacBook Pro was exactly what you expected and fit all your needs personal and work needs. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: ExuberantToad-87884
Rating: 5/5
Excellent buying experience
April 25, 2022
Excellent customer service. Laptop arrived in perfect condition. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Silver - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
April 26, 2022
Thank you so much ExuberantToad-87884 for taking the time to leave your review. We are so happy to hear that the MacBook Pro was exactly what you expected. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: BusyBuffalo-85145
Rating: 5/5
just like new
October 28, 2021
Fast shipment, Mac was like new. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
October 29, 2021
That is the way we like to make it! Regardless if an item is new or used, we try to make sure that customer's have the same experience for both. Having a product they can open for the first time, or if its used, giving it that same effect. Very glad we could help accomplish this and hope you continue to enjoy your Mac! :)
Verified Buyer
Reviewer: SpotlessQuail-56358
Rating: 5/5
Like new
September 29, 2021
This is the second computer that I have bought used from Macsales.com OWC. Just as I will never buy a new car again, I will never buy a new computer again. What’s the point? I paid about half of what I would’ve paid for my MacBook Pro and got a like a new computer with a warranty. I am very happy. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Excellent condition.
Response from OWC, Support
September 30, 2021
We are so happy to hear about your experience with your new used mac! We really do appreciate your business and feedback!