Verified Buyer
Reviewer: JosefL91
Rating: 3/5
Battery life was very poor—below what was described.
December 26, 2023
Battery life was described as ~70% original capacity. The laptop dies within 30 minutes of not being plugged in and even died while plugged in when running just Chrome and Zoom. That was an isolated incident, but still not a great experience. This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Silver - Used, Good condition.
Response from OWC, Support
December 26, 2023
We appreciate your feedback and apologize for the inconvenience you've faced with the battery life on the MacBook Pro. This is certainly not the experience we aim to provide. We'd like to investigate this further to ensure a better resolution. Please reach out to our customer support, and we'll work diligently to address and resolve this issue to your satisfaction.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2601708569
Rating: 1/5
Junk
December 25, 2023
Can't even turn the laptop on! What kind of product is this? No cord. No instructions! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Excellent condition.
Response from OWC, Support
December 27, 2023
Thank you for sharing your honest feedback with us. We sincerely apologize for any issues you were facing with the MacBook Pro. It appears that you are currently working with a member of our support team to address this issue and we are confident they will be able to come to a positive resolution! Please let us know if there's anything we can do to improve your rating
Verified Buyer
Reviewer: danskter
Rating: 5/5
Great product, great price
December 23, 2023
This is exactly what I ordered. Excellent service. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
December 26, 2023
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. Providing excellent service and delivering exactly what our customers order is what we strive for. We truly appreciate your support and hope to serve you again in the future.
Verified Buyer
Reviewer: Reviewer3954144383
Rating: 5/5
Love it! Great condition.
December 16, 2023
Easy to work with and shipped quickly. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
December 18, 2023
Thank you so much for your amazing feedback! We couldn't be happier to hear that you love your Macbook Pro and that it arrived in great condition. We always strive to provide excellent service, and your kind words about our fast shipping and easy process mean the world to us. We appreciate your support and hope you enjoy your new computer! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2932457472
Rating: 5/5
Solid Buy
December 8, 2023
Exactly what I was looking for to use with virtualization. Thanks! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Silver - Used, Excellent condition.
Response from OWC, Support
December 8, 2023
Thank you so much for your amazing 5-star review! We're thrilled to hear that our product is exactly what you were looking for to use with virtualization. Your satisfaction is our top priority, and we're grateful for your support. If you have any other questions or need further assistance, feel free to reach out to us. Thanks again! https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer2703882968
Rating: 5/5
Excellent Mac!
October 22, 2023
All the process was very smooth, high quality item! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 24, 2023
Thank you so much for your amazing feedback! We're thrilled to hear that you had an excellent experience with MacSales.com. We pride ourselves on providing high-quality products and a smooth shopping process. Your satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future.
Verified Buyer
Reviewer: Reviewer1984699841
Rating: 5/5
Excellent
October 16, 2023
It’s everything that I needed for my music production!!!!!!’ I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 16, 2023
Thank you so much for your amazing 5-star review! We are thrilled to hear that our product has exceeded your expectations and is meeting all your needs for music production. Your satisfaction is our top priority, and we appreciate your support. If you have any further questions or need any assistance, please don't hesitate to reach out to us. Happy music-making!
Verified Buyer
Reviewer: NW78703
Rating: 5/5
Excellent
September 15, 2023
It was in most excellent condition, could easily pass for brand new. Would buy again. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Excellent condition.
Response from OWC, Support
September 15, 2023
Thank you for the feedback on the Apple 16" MacBook Pro. We are glad that this computer was in excellent condition when you received it and that you would buy this again! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: AnxiousWolf-32478
Rating: 5/5
Just as they described it would be
September 12, 2023
These repps at OWC knew more about how to find the answer to my problem than the repps at Apple; they have really come up in the world I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Silver - Used, Very Good condition.
Response from OWC, Support
September 13, 2023
Thank you for the feedback on the Apple 16" MacBook Pro. It is great to hear that you enjoyed the experience while shopping for this computer. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: RMprepress
Rating: 5/5
Perfect...as always with OWC
August 1, 2023
Good price and great condition on this used MacBook Pro.
Well worth it. I trust OWC for these types of purchases. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
August 1, 2023
Thank you for choosing OWC for your technical needs. We greatly appreciate you trusting us for your used Refurbished Mac purchases and it's great to hear this MacBook Pro is working perfectly for you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: JonDeWitt
Rating: 5/5
Works great!
July 28, 2023
Computer arrived promptly and wrapped with secure packaging .Had no problem transferring information from one laptop to the another. No problems with setting it up. Computer was in like new condition. Communication from seller was very good. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
July 28, 2023
Thank you for the feedback on the Apple 16" MacBook Pro. It is always great to hear that the computer arrived in like new condition and that you had a great experience overall with it. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ImportantSnake-66808
Rating: 3/5
Not factory sealed
June 12, 2023
This was an open box item. Not factory sealed. Computer is fine but I paid for the factory sealed option not the open box option. Don’t get me wrong I love owc/Mac sales. Could have been a mix up. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - New, Factory Sealed.
Response from OWC, Support
June 13, 2023
Thank you very much for taking the time to provide your feedback. We are glad you are satisfied with your MacBook Pro. These are Factory Sealed machines we receive directly from Apple. Apple refurbishes these Macs and reseals them for resale after they have been refurbished. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: GloriousSalmon-31409
Rating: 5/5
Good deal at a good price
May 21, 2023
Exactly what was advertised. Condition very good. Shipped fast as could be expected for cross border shopping I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Silver - Used, Very Good condition.
Response from OWC, Support
May 23, 2023
Thank you for choosing OWC for your technical needs. I'm so glad to hear the MacBook Pro is working great for you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: CuteKoala-10085
Rating: 5/5
A great experience!
May 10, 2023
Refurbished, but just as good as brand new! Excellent service with fast and free shipping. Why buy retail? I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
May 11, 2023
Thank you for choosing OWC for your technical needs. We are happy to hear that you are enjoying the Apple 16" MacBook Pro. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: autumnmoon1951
Rating: 5/5
So glad to see honest, resellers!
April 27, 2023
I don't know a lot about tech, but I was trusting and hoping that I could get this laptop before I left on a trip, so I could watch movies, keep up with my banking, email, etc. I was able to do all of that after figuring out how to set it up, and used it quite a bit on my trip! I was so glad I had the communication, and ability to keep up with important things like banking, and of course, shopping! Thank you so much for a good experience! And I will pass the word on to others, and probably be a loyal customer who will return in the future! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Silver - Used, Very Good condition.
Response from OWC, Support
April 28, 2023
We appreciate you taking the time to provide your feedback. We love to hear that OWC gave you the confidence and trust to make your OWC purchase and that we met all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: LightBee-17753
Rating: 5/5
As promised… Brand new
April 21, 2023
It was brand new as promised at half the price. Will buy more from this company in the future. Shop with confidence. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - New, Factory Sealed.
Response from OWC, Support
April 21, 2023
Thank you for choosing OWC for your technical needs. We are so glad that you are enjoying the Apple 16" MacBook Pro! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: who235
Rating: 5/5
works very well
April 11, 2023
Upgraded from 2014 mini, this is much handier for travel and an outstanding up grade. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.4GHz 8-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
April 13, 2023
Thank you for choosing OWC for your technical needs. We are so happy to hear that the Apple 16" MacBook Pro is an outstanding upgrade! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: KimSmith-22352
Rating: 5/5
Fantastic
April 7, 2023
I was trying to find a computer like my office computer for use for personal business. Found just what I was looking for with a little more ooomph. Love it. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Excellent condition.
Response from OWC, Support
April 11, 2023
Awesome! We are glad to hear you found something perfect! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: PowerfulTiger-71888
Rating: 5/5
So far so good
March 21, 2023
I've never purchased a used Mac and I was hesitant at first, but I'm really grateful for this company. I've had my laptop for about three weeks now and it's working wonderfully. It arrived promptly, three days, I believe. I actually had to look for the very minor scratch because at first glance it looked like it was right out of the box from the Apple store.
Overall would highly recommend. I called customer service to ask a few final questions and the woman was friendly and helpful.
Again, would highly recommend!
I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Used, Very Good condition.
Verified Buyer
Reviewer: kingfishoakland
Rating: 5/5
I love this laptop
March 9, 2023
laptop 4 years old but still an amazing computer, and to buy in very good condition for less than half of its original release price, I am very happy I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
March 10, 2023
Thank you so much for taking the time to leave your review. We're very glad to hear that your OWC Experience was great and the MacBook Pro was exactly what you expected a price you loved. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: SpotlessMoose-48834
Rating: 5/5
Great price for a great product
November 21, 2022
My 16” Macbook Pro arrived gleaming and works great. Very happy with my purchase. I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
November 23, 2022
We are so glad to hear that this MacBookPro not only arrived on time, but also that it had that "magic sparkle" that you find and see when opening a new product. OWC is in the business of providing a little bit of magic, and we will work hard to show that for every customer and every order we have. Thanks for sharing and hope you enjoy your new MacBookPro! Woohoo!
Verified Buyer
Reviewer: Fu-young
Rating: 5/5
Like New!
November 14, 2022
Was able to configure the exact laptop I’ve been wanting. And splitting the payment was what I wanted to do.The machine shipped and arrived in 2,days (including Sunday) I couldn’t be happier with the entire experience and The Like New Mac Book!! I would recommend this item to a friend! This review is from Apple 16" MacBook Pro Retina Touch Bar (2019) 2.3GHz 8-Core i9, Space Gray - Apple Factory Sealed, Refurbished, Not Eligible for AppleCare.
Response from OWC, Support
November 16, 2022
Sometimes Mac's can be expensive, most of the time they are, however sometimes depending on the cost, its too much to put on a single card, that is why we do what we can to work with customer's to provide payment plans and/or to split the payments, to help put some ease to those financial burdens. If you want a Mac at the right price and something that is like new, take a peek, we probably got what you need. Hope you enjoyed your purchase and hope it works well for you. :)