Verified Buyer
Reviewer: Trebor81
Rating: 5/5
WoW
July 10, 2023
Très bon iMac- très satisfait de mon achat. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent Condition.
Response from OWC, Support
July 11, 2023
Merci d'avoir choisi OWC pour vos besoins techniques. Nous sommes ravis d'apprendre que vous appréciez l'iMac que vous avez acheté chez nous ! N'hésitez pas à nous contacter si vous avez d'autres questions, commentaires ou préoccupations.
https://eshop.macsales.com/Service/
Thank you for choosing OWC for your technical needs. We are thrilled to hear that you are enjoying the iMac you purchased from us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: OpenBison-69400
Rating: 5/5
Can't go wrong
June 16, 2023
When my 10+ years iMac started having graphic issues, I got a newer one from OWC. While it was used, it was in great shape and the cost was too. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.5GHz Quad Core i5 - Used, Very Good Condition.
Response from OWC, Support
June 16, 2023
Thank you for the feedback on the Apple 27" iMac. We are happy to hear that you received a great product! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: WildChinchilla-13362
Rating: 4/5
Scratches scuff on the back of the stand.
June 16, 2023
Frustrated that I needed to buy pluggin keyboard and mouse to initialize it. Apple wireless keyboard and mouse wouldn’t connect until the initial config was finished. Simple asterisk when purchasing to alert me would have been helpful. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.4GHz Quad Core i5 - Used, Very Good Condition.
Response from OWC, Support
June 16, 2023
Thank you for the feedback on the Apple 27" iMac. We are sorry to hear that you were not able to set up the computer with the wireless mouse and keyboard. We will put that feedback into our team for our webpage information for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Lamboom
Rating: 5/5
Good as it gets!
June 5, 2023
Great service, Fast shipping... Everything migrated from a much older iMac ... It works well with todays web systems .. is it an improvement over the older systems... NO.. But that's not the sellers fault :-) I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good Condition.
Response from OWC, Support
June 6, 2023
Thank you for the feedback on the Apple 27" iMac. We appreciate you taking the time to let us know that the product you received was to your satisfaction! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: EnchantingLadybug-83526
Rating: 5/5
OWC Sales
May 30, 2023
I had a great experience with this company. i bought other small like products like SSD's and Ram from this company. My first time buying a computer though. In my initial purchase i made a mistake in choosing the configuration for my purchase and customer service was fast to assist me with the correction. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Premium Condition.
Response from OWC, Support
May 31, 2023
Thank you for the great feedback on the Apple 27" iMac. We are so happy to hear that we were able to assist you in getting exactly what you were looking for and that the product was great. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Whill44
Rating: 3/5
Stuck on big sur
April 26, 2023
iMac won’t run any OS past BigSur. I’ve asked for a refund This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Good Condition.
Response from OWC, Support
April 27, 2023
Thank you for the honest feedback. We are so sorry you have not been able to get that computer to go past Big Sir. It does look like you are currently working with one of our techs to get this solved. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: FrenchBeigeChickadee
Rating: 3/5
Screen Damage is Not “Excellent Condition”; Partial Refund Appreciated
April 11, 2023
When buying a 27” iMac, the screen is the most important part to be in “excellent condition”, especially when the machine is advertised as such. This unit came with minor damage: LCD panel blemish (probably caused during service work, possibly by a harsh cleaner) in the lower left corner, and a small scratch in the exterior glass, near the center.
Exterior dings and marks aren’t functional problems; screen damage IS a functional problem.
The better news is that, once I sent photos and a request for a partial refund to make the cost more in line with the actual condition of the machine, I feel that OWC did an acceptable job of addressing the issue (I did NOT want to deal with shipping a return, more delays on having a newer machine, etc., so I chose to just keep the machine as is).
However, I do want to indicate three stars for this purchase experience due to the machine not being in advertised condition, and also the long wait period from customer service (managers?) in answering my request for a partial refund. The customer service people I interacted with were polite and I have NO complaints with them.
I normally have no issues with OWC. This is my only imperfect, non-5-star experience so far, in years of purchases. I’m not put off, and I do plan to continue purchasing products from OWC at this point.
The 2017 5K iMac itself is an excellent upgrade for me from my 2011 iMac. I’m actually able to play quite a few games I didn’t think I would be able to play (Bootcamp Windows 10) on this hardware. The retina resolution is amazing, and my photography looks so much better on this machine than my older one. I’m no fan of all-in-one machines, but I needed SOMETHING new, after all this time, OWC has reasonable used options, and the hardware upgrades between 2011 & 2017 models are impressive (if only Apple would stop breaking the OS). I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent Condition.
Response from OWC, Support
April 13, 2023
Thank you for the feedback. We are sorry to hear that the machine was not in the condition you were expecting. We are glad that you were able to work with us to get the condition sorted out and get a refund for the difference in price. So happy to hear that despite that the iMac is running well for you and you were satisfied with your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: jgbrenna
Rating: 4/5
As advertised
April 5, 2023
This iMac matches the specs as outlined on the website I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.5GHz Quad Core i5 - Used, Premium Condition.
Response from OWC, Support
April 7, 2023
Thank you for choosing OWC for your technical needs. Happy to hear you are enjoying the Apple 27" iMac! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: jploughe
Rating: 5/5
Excellent machine / excellent company
March 29, 2023
Took extra time to receive this machine due to weather related power outage according to customer service, but finally received it. Was missing power cord. I contacted customer service and provided pictures of the shipping label, box, and serial number and they sent me the cord next day. No fuss. This is the 2nd machine I have purchased from Mac Sales and will recommend them to anyone interested in buying a Mac that doesn’t want to pay inflated prices and have to worry about getting junk hardware. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent Condition.
Response from OWC, Support
March 29, 2023
Thank you for choosing OWC for your technical needs. While I do sincerely apologize for the inconvenience of the delayed shipping and lack of a power cord, I am glad we were able to rectify the situation by getting a power cord sent out to you in a timely manner! We truly appreciate the kind words about the Macs we sell and hope to be the place you purchase all future Macs from! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: TiredDog-26674
Rating: 5/5
The iMac is great
March 2, 2023
Had some problems migrating from iMac 2008 El Capitan to 64bit Big Sur iMac 2017. Found Microsoft Office needed to be upgraded along with FireFox browser.
Otherwise, the experience was great!! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Good Condition.
Verified Buyer
Reviewer: dennismweber
Rating: 5/5
Crazy Good Deal
January 2, 2023
Love the 27” - perfect for video and my music studio- great price with a few upgrades that made the Mac fast and smooth I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent Condition.
Response from OWC, Support
January 11, 2023
Glad to hear the iMac is working well for your needs Dennis, and at a great price too! If you ever have any questions or concerns please let us know at support@owc.com.
Verified Buyer
Reviewer: Macworld4life
Rating: 5/5
Excellent Job by Mac Sales!
September 28, 2022
I could not have asked for a better experience! So far so good with the computer and operating! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent Condition.
Response from OWC, Support
September 28, 2022
Thank you for the Awesome 5-star review! We’re so happy to hear about your recent shopping experience with OWC Macsales.com. Enjoy the Mac, and thanks again for the review.
Verified Buyer
Reviewer: FamousAnteater-9262
Rating: 5/5
super responsive to an urgent need, delivered the next day!!!!
August 10, 2022
the staff worked with me to get the exact configuration I needed to save data from a legacy system. It was shipped next day and delivered the day after that. thank you! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Good Condition.
Response from OWC, Support
August 12, 2022
Thank you so much for taking the time to leave your review. We are happy to hear that our support team was able to assist you with setting up your iMac and we were able to ship and deliver quickly for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: majordomoers
Rating: 5/5
My comments on what I bought at OWC
May 30, 2022
Great from the word "GO !" --- that's how I would describe my experience in buying "in excellent condition" a re-used iMac 27-inch desktop computer (2017) model from OWC !!!
I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent Condition.
Response from OWC, Support
May 31, 2022
Thank you for your kind review! Glad to hear you're happy with your iMac purchase :)
Verified Buyer
Reviewer: macbeanman
Rating: 5/5
Awesome 27" iMac Retina 5K
May 24, 2022
I got my my Imac in 2 days with free shipping. It's in excellent condition. I love it. Thanks!! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.4GHz Quad Core i5 - Used, Excellent Condition.
Response from OWC, Support
May 25, 2022
Thank you so much TenseLion-13545 for taking the time to leave your review. We are so happy to hear that you were happy with your iMac purchase and that speed of the shipping. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: yee900
Rating: 4/5
Good solid value. Nice condition but did not come with any instructions at all, like where to turn it on.
May 10, 2022
Needed basic instructions on hooking up and getting started. Most of us are are computer savvy but not Computer expert in Macs......... Peter I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.4GHz Quad Core i5 - Used, Excellent Condition.
Response from OWC, Support
May 11, 2022
Thanks for that review. We are glad to hear that the condition and value met your expectations, but sorry to hear of any issues with operating the Mac. If there is ever a question, we have a team of experts at your disposal and hope we can be of help to you.
Verified Buyer
Reviewer: aRealHumanBeing83
Rating: 5/5
Best deal on a great iMac
April 1, 2022
Refurbished 2017 iMac with some stellar specs under the hood at a great price. Had a question about shipping after the order processed and they responded quickly and efficiently. Arrived on-time and in perfect condition out of the box. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent Condition.
Response from OWC, Support
April 6, 2022
Thank you so much SleepyPython-57759 for taking the time to leave your review. We are ecstatic that the iMac you purchase was exactly what you wanted. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: BetterSwift-536
Rating: 5/5
OWC The best Deals and Great Place to get your rebuilt Like New Mac!!!
March 28, 2022
I just got my OWC ELEKTRON ssd'es TO go with my Mint IMac. I am very Happy with my rebuild. These are the people to get your Mint iMac from. Great shipping and FAST! Thanks again GUYS for a great job well done.... Dave S.... I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Premium Condition.
Response from OWC, Support
March 29, 2022
Thank you so much for taking the time to leave a review! Happy to hear you're enjoying your SSD upgrade iMac!
Verified Buyer
Reviewer: Randomdevices
Rating: 5/5
Are You sure this is used?
March 28, 2022
Excellent condition is correct! No flaws whatsoever, and packed perfectly. I've worked on computers for 30 years, but was glad not to have opened this Mac for the storage upgrade.
I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent Condition.
Response from OWC, Support
March 29, 2022
Hi FoolishRaven! I'm glad to hear that you were happy with the used 2017 27" iMac you got from OWC! Thanks for the positive feedback!
Verified Buyer
Reviewer: wmsharp
Rating: 4/5
an obviously used computer, but the price was right...
March 9, 2022
The ordering and delivery were excellent, as expected from OWC. My only hesitation is that the computer, while fully usable and quite affordable, is a bit more banged up than I was expecting. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Good Condition.
Response from OWC, Support
March 9, 2022
Thank you for the kind words, wmsharp! Unfortunately, one person's "good" condition may be another person's "excellent" -- or another person's "fair".
Verified Buyer
Reviewer: pjp-68416
Rating: 5/5
Perfect! Just what I wanted
March 9, 2022
All it took was a simple phone call (and a fairly small amount of money)
I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.4GHz Quad Core i5 - Used, Excellent Condition.
Response from OWC, Support
March 9, 2022
Glad to hear we were able to assist with purchasing just the right computer for your needs, if you ever have any other questions or concerns please let us know at support@owc.com!
1-800-275-4576 
