Verified Buyer
Reviewer: Reviewer1483044400
Rating: 5/5
Beautiful Machine
September 2, 2024
I got this iMac for my 95 year old Dad. It works so smoothly and is trouble free. He was on a PC which was virus ridden and awful. He loves his iMac and he realizes now that when it comes to computers I know what the heck I’m talking about ! Thanks OWC. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good condition.
Response from OWC, Support
September 3, 2024
Thank you so much for the fantastic review! We're thrilled to hear that your dad is enjoying his new iMac and that it’s been such a smooth experience for him. It’s wonderful to know that he’s embraced the world of Mac and that you were able to guide him to a machine that works beautifully. Your confidence in us means the world, and we’re excited to be a part of your family’s tech journey! Thanks for choosing OWC! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: SMach
Rating: 4/5
Great product as described!
August 31, 2024
Amazing product overall could be better Packaging since the box was sort of weak. I was very fortunate this time I believe.
I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good condition.
Response from OWC, Support
September 3, 2024
Thank you so much for your review! We're thrilled to hear that you love the product and that it met your expectations. We would greatly appreciate your feedback about the packaging, and we'll definitely take it into consideration to improve our future deliveries. We're so glad everything arrived safely this time and can't wait for you to enjoy your purchase even more! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer3088735218
Rating: 5/5
iMac 27" Retina 5K Used
August 6, 2024
The iMac arrived very well packaged with no shipping damage.
The computer booted up to Catalina 10.15.7 which is fine.
The discription on this unit was Excellent condition and that was proved to be correct.
The drive tested 100% OK although is was a little slower than a new drive but that is to be expected.
Very happy with my purchase. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.8GHz Quad Core i5 - Used, Excellent condition.
Response from OWC, Support
August 7, 2024
We are thrilled to hear that you are happy with your purchase of the iMac 27" Retina 5K! It's great to know that the computer arrived safely, and that it met your expectations in terms of condition and performance. Thank you for choosing MacSales.com, and we look forward to serving you again in the future!
Verified Buyer
Reviewer: Reviewer1483044400
Rating: 5/5
Dads iMac
July 2, 2024
Beautiful computer, works great ! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.5GHz Quad Core i5 - Used, Mint condition.
Response from OWC, Support
July 2, 2024
We're thrilled to hear that your dad is enjoying his new iMac! Thank you for choosing OWC for your purchase. If you have any questions or need assistance in the future, don't hesitate to reach out. Enjoy! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer1245476012
Rating: 5/5
Expectations Exceeded!
July 2, 2024
OWC/ MacSales have always provided excellent products and services. I had mainly been a purchaser of upgrade components. My new computer has gone above and beyond what my previous computer was and is. I selected the upgrades to facilitate my music production projects. I haven't even begun to test the limits of this machine! Bravo! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Mint condition.
Response from OWC, Support
July 2, 2024
We are so thrilled to hear that your experience with OWC/MacSales has exceeded your expectations! It's always a joy for us to provide excellent products and services to our customers. We're confident that your new computer will continue to impress you with its performance in your music production projects. Thank you for choosing us and for sharing your positive feedback! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer3902639296
Rating: 5/5
OWC Customer for over 20 years. Same great quality! Same great service!
July 2, 2024
I was looking to replace a 2009 27" iMac with something affordable, yet more contemporary. As always, OWC came through with this beautiful 2017 27" iMac 5k. What a fantastic upgrade for just a few hundred dollars. I have been purchasing from OWC for over 20 years and they never disappoint. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.5GHz Quad Core i5 - Used, Excellent condition.
Response from OWC, Support
July 2, 2024
Thank you so much for being a loyal customer for over 20 years! We're thrilled to hear that you are enjoying your new 2017 27" iMac 5k and that it has been a fantastic upgrade for you. We truly appreciate your continued support and we look forward to serving you for many more years to come. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer839692053
Rating: 5/5
Great computer
January 28, 2024
The iMac works super well I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Mint condition.
Response from OWC, Support
January 29, 2024
Thank you so much for the glowing review! We're thrilled to hear that your iMac is working exceptionally well. We appreciate your feedback and support. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer1223054397
Rating: 5/5
Perfect choice
December 18, 2023
Arrived exactly as promised in like new condition! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent condition.
Response from OWC, Support
December 18, 2023
Thank you for choosing OWC for your technical needs. We're thrilled to hear that the iMac arrived exactly as promised and in like-new condition. Your satisfaction means the world to us, and we're grateful for your support. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: grimsfilm
Rating: 5/5
Super buy
December 17, 2023
Everything was superb. The shipment arrived within four day here in Iceland. Itook a minute to to put it up test it and that everything was like expectet. Super service like always before. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good condition.
Response from OWC, Support
December 18, 2023
Thank you so much for taking the time to leave us this amazing review! We are thrilled to hear that you had such a fantastic experience with MacSales.com. We appreciate your business and we are delighted that your shipment arrived quickly and that everything met your expectations. We look forward to serving you again in the future.
Verified Buyer
Reviewer: mhawrysko
Rating: 5/5
Better than described!
December 12, 2023
I orderd my iMac and added memory and hard drive size. I didn't think I would receive it in 4 days though! Fast service, it was packed well for shipping AND it was like a brand new iMac. Not a scratch, nick or smudge on it anywhere. Mine didn't come with a keyboard or mouse. That's the only thing to keep in mind when you buy one. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good condition.
Response from OWC, Support
December 12, 2023
Thank you for choosing OWC for your technical needs. We're thrilled to hear that your iMac exceeded your expectations. Our team works hard to provide fast and reliable service, and to ensure that every product arrives in pristine condition. We appreciate your feedback and will definitely keep in mind your suggestion about the keyboard and mouse. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer1892882907
Rating: 5/5
very professional
November 18, 2023
Thank you for sending this computer to me in excellent condition and so very quickly. Nice job! Susie I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.5GHz Quad Core i5 - Used, Mint condition.
Response from OWC, Support
November 20, 2023
Thank you for choosing OWC for your technical needs. We are thrilled to hear that you had such a positive experience with us. Delivering your computer in excellent condition and quickly is what we strive for. We appreciate your kind words and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: LightAlligator-58990
Rating: 4/5
Going great so far!
September 14, 2023
It took about a week for the machine to actually leave the U.S., but after that it's been smooth sailing and this 2017 iMac is working well so far. Minor wear and tear showing on the aluminium body but nothing significant. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good condition.
Response from OWC, Support
September 14, 2023
Thank you for the feedback on the Apple 27" iMac. It is great that this computer has been smooth sailing since it arrived. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: PreciousCardinal-15050
Rating: 5/5
Bought Used, Very Good iMac, when we got it looked Like new!
September 8, 2023
It appeared we got better than advertised. Very happy with purchase! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good condition.
Response from OWC, Support
September 11, 2023
Thank you for the feedback on the Apple 27" iMac. We are so happy to hear that this computer showed up better than you expected. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: GoodBobcat-77149
Rating: 5/5
2017 Imac review
August 17, 2023
It came on time and has worked perfectly so far but it's only been a couple of weeks. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent condition.
Response from OWC, Support
August 17, 2023
Thank you for the feedback on the Apple 27" iMac. We are glad that this product is working great for you! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ExcitedDinosaur-59735
Rating: 5/5
Excellent
August 6, 2023
Great experience - shipped next day and had the perfect replacement computer within two days. Awesome! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent condition.
Response from OWC, Support
August 8, 2023
Thank you for the feedback on the Apple 27" iMac. It is great to hear that you are enjoying this product and that you had a great experience shopping with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: BlueOctopus-52980
Rating: 5/5
27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 -
August 1, 2023
The computer was shipped promptly and very well packed and its condition was as I had expected.
Response from OWC, Support
August 1, 2023
Thank you for the feedback on the Apple 27" iMac. It is always great to hear that you received exactly what you expected and that it is working great for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: AdventurousDove-12208
Rating: 5/5
I'd give them 6 stars...
July 12, 2023
I bought a used 27" iMac (2017 with upgrades) The computer is excellent... Like getting a new computer for 1/3 the price. EXCELLENT customer service, super quick shipping, excellent packaging. Changed my entire work flow! I have bought from them before... Super company! My go to store... I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good condition.
Response from OWC, Support
July 12, 2023
Thank you for the feedback on the Apple 27" iMac. We are glad that the computer you purchased is excellent and that you received excellent customer service on top of it. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Trebor81
Rating: 5/5
WoW
July 10, 2023
Très bon iMac- très satisfait de mon achat. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent condition.
Response from OWC, Support
July 11, 2023
Merci d'avoir choisi OWC pour vos besoins techniques. Nous sommes ravis d'apprendre que vous appréciez l'iMac que vous avez acheté chez nous ! N'hésitez pas à nous contacter si vous avez d'autres questions, commentaires ou préoccupations.
https://eshop.macsales.com/Service/
Thank you for choosing OWC for your technical needs. We are thrilled to hear that you are enjoying the iMac you purchased from us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: WildChinchilla-13362
Rating: 4/5
Scratches scuff on the back of the stand.
June 16, 2023
Frustrated that I needed to buy pluggin keyboard and mouse to initialize it. Apple wireless keyboard and mouse wouldn’t connect until the initial config was finished. Simple asterisk when purchasing to alert me would have been helpful. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.4GHz Quad Core i5 - Used, Very Good condition.
Response from OWC, Support
June 16, 2023
Thank you for the feedback on the Apple 27" iMac. We are sorry to hear that you were not able to set up the computer with the wireless mouse and keyboard. We will put that feedback into our team for our webpage information for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Lamboom
Rating: 5/5
Good as it gets!
June 5, 2023
Great service, Fast shipping... Everything migrated from a much older iMac ... It works well with todays web systems .. is it an improvement over the older systems... NO.. But that's not the sellers fault :-) I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Very Good condition.
Response from OWC, Support
June 6, 2023
Thank you for the feedback on the Apple 27" iMac. We appreciate you taking the time to let us know that the product you received was to your satisfaction! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: EnchantingLadybug-83526
Rating: 5/5
OWC Sales
May 30, 2023
I had a great experience with this company. i bought other small like products like SSD's and Ram from this company. My first time buying a computer though. In my initial purchase i made a mistake in choosing the configuration for my purchase and customer service was fast to assist me with the correction. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Mint condition.
Response from OWC, Support
May 31, 2023
Thank you for the great feedback on the Apple 27" iMac. We are so happy to hear that we were able to assist you in getting exactly what you were looking for and that the product was great. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: FrenchBeigeChickadee
Rating: 3/5
Screen Damage is Not “Excellent Condition”; Partial Refund Appreciated
April 11, 2023
When buying a 27” iMac, the screen is the most important part to be in “excellent condition”, especially when the machine is advertised as such. This unit came with minor damage: LCD panel blemish (probably caused during service work, possibly by a harsh cleaner) in the lower left corner, and a small scratch in the exterior glass, near the center.
Exterior dings and marks aren’t functional problems; screen damage IS a functional problem.
The better news is that, once I sent photos and a request for a partial refund to make the cost more in line with the actual condition of the machine, I feel that OWC did an acceptable job of addressing the issue (I did NOT want to deal with shipping a return, more delays on having a newer machine, etc., so I chose to just keep the machine as is).
However, I do want to indicate three stars for this purchase experience due to the machine not being in advertised condition, and also the long wait period from customer service (managers?) in answering my request for a partial refund. The customer service people I interacted with were polite and I have NO complaints with them.
I normally have no issues with OWC. This is my only imperfect, non-5-star experience so far, in years of purchases. I’m not put off, and I do plan to continue purchasing products from OWC at this point.
The 2017 5K iMac itself is an excellent upgrade for me from my 2011 iMac. I’m actually able to play quite a few games I didn’t think I would be able to play (Bootcamp Windows 10) on this hardware. The retina resolution is amazing, and my photography looks so much better on this machine than my older one. I’m no fan of all-in-one machines, but I needed SOMETHING new, after all this time, OWC has reasonable used options, and the hardware upgrades between 2011 & 2017 models are impressive (if only Apple would stop breaking the OS). I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent condition.
Response from OWC, Support
April 13, 2023
Thank you for the feedback. We are sorry to hear that the machine was not in the condition you were expecting. We are glad that you were able to work with us to get the condition sorted out and get a refund for the difference in price. So happy to hear that despite that the iMac is running well for you and you were satisfied with your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: jgbrenna
Rating: 4/5
As advertised
April 5, 2023
This iMac matches the specs as outlined on the website I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 3.5GHz Quad Core i5 - Used, Mint condition.
Response from OWC, Support
April 7, 2023
Thank you for choosing OWC for your technical needs. Happy to hear you are enjoying the Apple 27" iMac! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: jploughe
Rating: 5/5
Excellent machine / excellent company
March 29, 2023
Took extra time to receive this machine due to weather related power outage according to customer service, but finally received it. Was missing power cord. I contacted customer service and provided pictures of the shipping label, box, and serial number and they sent me the cord next day. No fuss. This is the 2nd machine I have purchased from Mac Sales and will recommend them to anyone interested in buying a Mac that doesn’t want to pay inflated prices and have to worry about getting junk hardware. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2017) 4.2GHz Quad Core i7 - Used, Excellent condition.
Response from OWC, Support
March 29, 2023
Thank you for choosing OWC for your technical needs. While I do sincerely apologize for the inconvenience of the delayed shipping and lack of a power cord, I am glad we were able to rectify the situation by getting a power cord sent out to you in a timely manner! We truly appreciate the kind words about the Macs we sell and hope to be the place you purchase all future Macs from! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/