Verified Buyer
Reviewer: jmostman
Location: Brockton, Massachusetts United States
Rating: 5/5
Great Products!
August 12, 2025
This I-Mac was like I bought it brand new! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Premium Condition.
Response from OWC, Support
August 13, 2025
Thank you so much for your awesome review! We're thrilled to hear that you're enjoying your "new" iMac and that our products met your expectations. It's fantastic to know we could help you find a great solution. Your support means the world to us, and we can’t wait to assist you again in the future!
Verified Buyer
Reviewer: MacFan116734
Location: Manchester, New Hampshire United States
Rating: 5/5
August 6, 2025
Always great, reasonably priced and as described! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Premium Condition.
Response from OWC, Support
August 6, 2025
Wow, thank you so much for your fantastic review! We’re thrilled to hear that you find our products great, reasonably priced, and accurately described. Your support means the world to us, and we can’t wait to continue providing you with top-notch service and products. Keep enjoying your purchases!
Verified Buyer
Reviewer: DHonor
Rating: 5/5
EASY EXPERIENCE getting my new Mac from MACSALES.
June 11, 2025
Needed to replace my 27" IMac since it was past any updates or upgrades.
Decided to check out MACSALES since I wanted a Mac like what I have, without spending $$$$ at APPLE.
They had a few that fit my needs, were able to increase the hard drive capability and add the Ram I required. Decent price and the unit was spotless.
Had a few tech questions that were answered immediately and I am extremely pleased. I would recommend this item to a friend!
Response from OWC, Support
June 11, 2025
Thank you so much for your fantastic review! We're thrilled to hear that you had an easy experience finding a replacement for your iMac. It’s great to know that our options and customization helped you get exactly what you needed at a great price. We're especially happy that our tech support could assist you promptly. Your satisfaction means the world to us! Enjoy your new Mac and happy computing! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer446206823
Rating: 5/5
great computer, great condition
May 1, 2025
I think I saw one tiny mark on the back of the computer - who cares! :) I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Very Good Condition.
Response from OWC, Support
May 1, 2025
Thank you for the awesome review! We're thrilled to hear that you're enjoying your computer and that it arrived in great condition! Those tiny marks are so minor compared to the powerful experience you're getting. We really appreciate your positive feedback and hope you keep loving your new machine!
Verified Buyer
Reviewer: Reviewer3818054853
Rating: 5/5
Great computer! Like new.
April 1, 2025
This computer was a replacement for one I bought (used in mint condition) from OWC that wouldn't keep an Ethernet Connection. Tech support worked with me to try and remedy the situation, and we couldn't resolve it so I wound up having to sending it back for another. This one works great! I migrated everything over to it without a problem and it has been fine ever since. Real life throws things at you. And everything doesn't always go as planned, but when you have great customer service, it really makes a huge difference. Thank you OWC Tech! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Very Good Condition.
Response from OWC, Support
April 1, 2025
Thank you so much for your fantastic review! We're thrilled to hear that your new computer is working great and that you had a smooth migration process. It means the world to us to know that our tech support team was able to assist you during that situation. Real-life challenges can be tricky, but we're so glad you felt supported throughout the experience. Your kind words about our customer service really make our day! Enjoy your awesome new computer!
Verified Buyer
Reviewer: Reviewer2747452996
Rating: 5/5
Just As Advertised
March 25, 2025
System was Well Packaged when delivered, a concern with such a big screen.
Software was clean , and setup as a New Setup.
A very pleasant experience. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.7GHz 6-Core i5 - Used, Premium Condition.
Response from OWC, Support
March 25, 2025
Wow, thank you so much for your fantastic review! We're thrilled to hear that your system arrived well packaged and just as you expected. It's great to know that the setup process was smooth and that you had a pleasant experience overall. Your satisfaction means the world to us! Enjoy your new big screen, and we hope it brings you tons of joy and productivity!
Verified Buyer
Reviewer: leenardwilliams1
Rating: 5/5
Like New - Great Price
February 26, 2025
Brought 2019 27" Imac model, had purchased new one in 21" 2011 Imac and being honest as honest this 2019 model in comparison to This review is from Apple 27" iMac Retina 5K (2019) 3.1GHz 6-Core i5 - Used, Very Good Condition.
Response from OWC, Support
February 26, 2025
Thank you so much for your fantastic review! We're thrilled to hear you're enjoying your "like new" 2019 27" iMac and that you found it at such a great price. It's always exciting to see our customers stepping up to a more recent model and experiencing the amazing performance it offers compared to older versions. Your honest feedback means the world to us and helps others in their decision-making. We’re here to support you, and we can't wait to serve you again!
Verified Buyer
Reviewer: Reviewer1621349707
Rating: 5/5
perfect condition
February 20, 2025
shipping container excellent, product in mint condition, operation for setup as advertised. great purchase experience! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.7GHz 6-Core i5 - Used, Premium Condition.
Response from OWC, Support
February 20, 2025
Thank you so much for your fantastic 5-star review! We're thrilled to hear that your order arrived in perfect condition and that everything was as advertised. It's always our goal to provide an excellent purchasing experience, and we’re glad we hit the mark! Enjoy your new product, and we can’t wait to serve you again in the future!
Verified Buyer
Reviewer: filmguru
Rating: 5/5
Arrived in great condition as promised.
February 9, 2025
I made another successful purchase from OWC. OWC is now my go-to place for anything computer-related. Thank You once again. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.1GHz 6-Core i5 - Used, Very Good Condition.
Response from OWC, Support
February 10, 2025
Wow, thank you so much for your fantastic review! We're thrilled to hear that your order arrived in perfect condition and that you had yet another successful experience with us. It means the world to us to be your go-to place for all things computer-related! We can't wait to assist you with your next purchase. Your support fuels our passion!
Verified Buyer
Reviewer: tod-89537
Rating: 5/5
Quick service from a vendor you can rely on 100%!
January 8, 2025
Prompt delivery of exactly what I asked for! In fact, the computer arrived in even better shape than expected. And works beautifully. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.1GHz 6-Core i5 - Used, Good Condition.
Response from OWC, Support
January 8, 2025
Wow! Thank you so much for your fantastic review! We're thrilled to hear that you experienced quick service and prompt delivery from us. It's awesome to know that your computer arrived in even better shape than you expected and that it's working beautifully. Your trust in us means the world, and we can't wait to help you again in the future!
Verified Buyer
Reviewer: tedkillian
Rating: 5/5
A Great Deal on a Great Computer
December 18, 2024
I was a little reluctant to order a used computer for a company I'd never dealt with (or even heard of) before. But the support staff were great over the phone, they answered every question, and filled in every detail of what I wanted and needed. That gave me all the confidence I needed to go ahead and make my purchase. I bought a best quality 2015 iMac loaded with the native OS from that year. It was p[retty easy to upgrade the OS incrementally up to OS Ventura 13, but I could get no further. I could not (so far) get it to load and upgrade to Sonoma 14 and then (ultimately) to Sequoia 15. That has been the only problem with it so far. I do not blame OWC or even the computer itself. If I had a little more experience creating a bootable installer, Ihear that's supposed to work. But I have not tried that yet. I've simply had to get to work with the system I have until such time as I have to to explore that option. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.7GHz 6-Core i5 - Used, Premium Condition.
Response from OWC, Support
December 18, 2024
We are absolutely thrilled to hear about your experience! Thank you so much for taking the leap with us and trusting your purchase to our team. It’s fantastic to know that our support staff made you feel confident every step of the way. We're glad to hear you're enjoying your 2015 iMac and have successfully upgraded to OS Ventura 13! As for the journey to Sonoma 14, we’re here to help troubleshoot any issues you’re facing. Your feedback is invaluable, and we’re excited to assist you further!
Verified Buyer
Reviewer: kbdixon
Rating: 4/5
27-inch iMac
November 25, 2024
I found it to be physically too big to position for comfortable use on my desk and have returned it to OWC. I am currently expecting a partial refund.
I have no doubt it would have performed ‘as advertised’. This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Very Good Condition.
Response from OWC, Support
November 26, 2024
Thank you so much for sharing your feedback! We're so glad to hear that you had confidence in the performance of the 27-inch iMac. It's always our goal to deliver top-notch products. We're also sorry to hear that the size wasn't a perfect fit for your space. We appreciate your understanding and hope to assist you in finding a solution that meets your needs better in the future. Your support means a lot to us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: TiredRaccoon-95717
Rating: 5/5
27" iMac Retina 5K (2019)
November 7, 2024
Product was in like new condition and came setup has ordered. I’ve purchased from from them in the past and have always been very impressed with them. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent Condition.
Response from OWC, Support
November 7, 2024
Thank you so much for your fantastic review! We’re thrilled to hear that your 27" iMac Retina 5K arrived in like-new condition and exactly as you ordered. It’s wonderful to know that you've had great experiences with us in the past, and we’re excited to keep impressing you in the future! Your support means the world to us!
Verified Buyer
Reviewer: spacino
Rating: 5/5
Excellent
September 22, 2024
Even bettter than advertised very pleased with the purchase. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.1GHz 6-Core i5 - Used, Excellent Condition.
Response from OWC, Support
September 23, 2024
Thank you for your fantastic review! We're thrilled to hear that your purchase exceeded your expectations. Your satisfaction means the world to us, and we appreciate your support. Enjoy your new product! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: FaithfulSnake-3412
Rating: 2/5
Kinda Bummed
August 7, 2024
Purchased this computer because it was supposed to be in “Mint” condition… found out the internal microphone is faulty. Even with the system mic input level cranked all the way up, it doesn’t pickup up very well at all. Using the Zoom app, people tell me they can barely hear me. If I plug in a USB microphone… that works fine in Zoom. The volume during calls is much louder. I shouldn’t have to do this with a “Mint” condition machine, especially paying top dollar for it.
Yeah, bummed. This review is from Apple 27" iMac Retina 5K (2019) 3.7GHz 6-Core i5 - Used, Premium Condition.
Response from OWC, Support
August 8, 2024
Thank you for taking the time to share your review. We're sorry to hear about the trouble with the internal microphone on the iMac that was purchased from us. We understand the frustration this may cause. Someone will reach out soon.
Verified Buyer
Reviewer: Reviewer2488113181
Rating: 5/5
Exactly what I wanted.
February 10, 2024
Exceeded expectations. Thank you OWC. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Premium Condition.
Response from OWC, Support
February 12, 2024
Thank you so much for leaving us such a fantastic 5-star review! We are thrilled to hear that we were able to provide you with exactly what you were looking for, and even exceeded your expectations. Your kind words mean the world to us. We truly appreciate you choosing OWC and we hope to continue serving you in the future. Thank you again!
Verified Buyer
Reviewer: RickR44
Rating: 3/5
Disappointing “Condition”
February 9, 2024
My purchase was described as Very Good condition. When it arrived, there was a large abrasion on the front bezel of the case. It’s very noticeable and very disappointing, and I don’t think this item should’ve qualified as Very Good condition. Had I known beforehand, I would have chosen a more highly rated unit. This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Very Good Condition.
Response from OWC, Support
February 9, 2024
Thank you for the feedback on the Apple 27" iMac. We are sorry to hear that you are not fully satisfied with the condition of the computer that you received. All of our computer conditions are described on the product page. The very good condition is as follows "These units show some use, but not abuse. They may have dings, scuffs, or scratches from prior use".
Verified Buyer
Reviewer: Eric1954
Rating: 5/5
Second 27" iMac Purchase in Three Years - Excellent!
February 8, 2024
Great experience again and very pleased with my new maxed out 27" iMac. Also pleased with the trade-in process and price for the previous 27" iMac through SellYourMac. OWC = A+!!!
I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Premium Condition.
Response from OWC, Support
February 8, 2024
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience purchasing your new maxed out 27" iMac from us. It's wonderful to know that you were also pleased with the trade-in process and the price you received for your previous iMac through SellYourMac. We truly appreciate your support and can't wait to assist you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer4214781170
Rating: 5/5
Fantastic product - Expertly packed and internationally shipped. Amazing!
October 25, 2023
Trouble free and professional company. Will buy many more thanks, I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent Condition.
Response from OWC, Support
October 25, 2023
Thank you for choosing OWC for your technical needs. We are thrilled to hear that the iMac is working great for you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: CleanBee-55467
Rating: 5/5
Excellent
July 31, 2023
The unit is in mint condition. The only drawback is I need to contact the support to process the delivery. I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.1GHz 6-Core i5 - Used, Excellent Condition.
Response from OWC, Support
July 31, 2023
Thank you so much for your honest feedback. Our team is pleased to hear that your iMac purchase has met your expectations. A request for a change of address appears to have been made after the order was placed, which for security reasons must be verified by our verification department. Fortunately, our verification department was able to approve that change for you. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: MistySeal-58481
Rating: 5/5
Excellent decision!
July 28, 2023
Great price and service. My "new" iMac arrived in a timely fashion, and works as well as brand new. Thanks team! I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.1GHz 6-Core i5 - Used, Very Good Condition.
Response from OWC, Support
July 28, 2023
Thank you for the feedback on the Apple 27" iMac. It is great to hear that your computer arrived in like new condition and that it is working great! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ClearJellyfish-39564
Rating: 5/5
A very good computer
July 27, 2023
The purchasing process went very smoothly I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3GHz 6-Core i5 - Used, Excellent Condition.
Response from OWC, Support
July 27, 2023
Thank you for the feedback on the Apple 27" iMac. We appreciate you taking the time to let us know that you are enjoying your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: WalrusMan
Rating: 5/5
So glad we had the option to customize our machine
June 30, 2023
We needed to replace 2 old iMacs and ordered two 2019 27" iMacs customized to our needs. Chose two that were in excellent condition without the mouse or keyboard. Good value for the price. I will order from OWC again for our needs.
I would recommend this item to a friend! This review is from Apple 27" iMac Retina 5K (2019) 3.1GHz 6-Core i5 - Used, Excellent Condition.
Response from OWC, Support
June 30, 2023
Our sincere gratitude goes out to you for telling us that your OWC Experience exceeded your expectations, that you found exactly what you were looking for for your iMacs, and that the price was an added bonus. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: LuckyToucan-94342
Rating: 1/5
Never Again
March 1, 2023
This has been the worst purchase experience I have ever had and I will never purchase another computer from OWC. Received both computers promptly plus 5 sets of screen adhesive tape. The plan was to open both machines and swap out hard drives from 2 Older iMAC's and then give the older iMAC's to other family members. The first problem arose when the screen adhesive tape failed on 3 of the 4 machines worked on. I called OWC and about the problem because the screen on one of the new computers Cracked when it fell off. OWC confirmed that they have had numerous complaints about the adhesive tape failures. OCC wanted multiple pictures of the units so i took picture s of everything and sent them. I was then told that I would have to ship both machines back for further inspection. Since the shipping costs to send both back was roughly the same cost of a new screen, I decided to just buy a new display from e-bay and remount. So OWC made it very hard for me to seek remediation. three weeks later, one of the iMAC's has failed and will not boot. The test codes indicate that the GPU is not functioning or there is a problem with the logic board. Once again I called customer service and they indicated that I am just outside the 3 month warranty and most likely since opened the machine, the warranty if in force would be void. I am thoroughly disgusted with the excuses. All I know is that I paid $4,500 for 2 new computers and have now spent a total of $5,500 including a new screen and logic board for a computer that is only 3 months old. If I were the wiser going into this transaction I would have just gone to Apple and purchased 2 new computers. I am waiting for a used logic board to arrive and have no guarantee that it will even work. A new logic board would cost more than $750 dollars and is too expensive so I purchased a less expensive board that has not been tested. If it fails to correct the problem, I will consider small claims court in order to get my money back. This has been the worst purchase experience I have ever had, and I am seething. I will never purchase another computer from OWC. This review is from Apple 27" iMac Retina 5K (2019) 3.6GHz 8-Core i9 - Used, Excellent Condition.
1-800-275-4576 
