Verified Buyer
Reviewer: kangtchou
Rating: 5/5
This is one fine store
March 18, 2025
I got this for my significant other. She found what she wanted on a competitor’s website. I said well let me gift this to you but I need to order it from a place I trust. He assessment: this is one great store! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Very Good Condition.
Response from OWC, Support
March 18, 2025
Wow, thank you so much for your fantastic review! We're thrilled to hear that you chose MacSales.com for such a special gift! It's wonderful to know that your significant other found what she wanted, and we’re honored to be your trusted store. Your support means the world to us, and we can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: CourageousSpider-94939
Rating: 5/5
thanks...all is good
March 5, 2025
We appreciate your good service
I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Very Good Condition.
Response from OWC, Support
March 6, 2025
Thank you so much for your fantastic review! We're thrilled that everything is good and you appreciated our service. It means the world to us to have happy customers like you! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service
Verified Buyer
Reviewer: Jimhinkirkland
Rating: 5/5
Excellent machine
January 3, 2025
Condition-wise the MacBook Pro was indistinguishable from new. Works fine as well. Delivery was quick. Recommend. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Very Good Condition.
Response from OWC, Support
January 3, 2025
Thank you so much for your fantastic review! We're thrilled that you love your MacBook Pro and that it arrived in excellent condition. Quick delivery and top-notch performance are what we aim for, so it's awesome to hear that we hit the mark! Your recommendation means a lot to us. Enjoy your new machine!
Verified Buyer
Reviewer: KenDude
Rating: 5/5
Sweet deal!
December 13, 2024
Super happy with my purchase, shipped fast, and great follow up e mails! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Very Good Condition.
Response from OWC, Support
December 16, 2024
Thank you so much for your amazing review! We're thrilled to hear that you had a wonderful experience with your purchase. Fast shipping and excellent communication are what we strive for, and it’s fantastic to know we met your expectations. We appreciate your support and can't wait to assist you again!
Verified Buyer
Reviewer: Review4256441665
Rating: 5/5
Fast ordering and shipping.
November 18, 2024
The computer arrived very quickly and was exactly as advertised.
I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Good Condition.
Response from OWC, Support
November 18, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear that your ordering and shipping experience was fast and that your computer arrived just as you expected. We work hard to ensure our products meet your needs and it's wonderful to know we hit the mark! Enjoy your new computer!
Verified Buyer
Reviewer: Reviewer4213821925
Rating: 1/5
Received a computer with a defective USB-C port
August 16, 2024
Can't charge the computer and use any peripherals that aren't bluetooth This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Very Good Condition.
Response from OWC, Support
September 10, 2024
Thank you for sharing your honest feedback with us. We are sorry to hear that the USB-C port on the Mac is not working. It does look like we reached out and provided a positive resolution. Please let us know if there's anything we can do to improve your rating. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: mkarbon-69535
Rating: 5/5
Great Laptop
February 15, 2024
So far very happy with this MacBook Pro. Came in better condition than I expected I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Silver - Used, Excellent Condition.
Response from OWC, Support
February 15, 2024
Thank you so much for your amazing review! We're thrilled to hear that you're enjoying your new MacBook Pro and that it exceeded your expectations. Providing high-quality products is our top priority, and it's wonderful to know that we've accomplished that for you. If you have any further questions or need assistance, please don't hesitate to reach out. Happy computing!
Verified Buyer
Reviewer: JaredRoswell
Rating: 5/5
Great computer, very happy
February 9, 2024
Have been using my computer for a few weeks now and am very happy with its performance even tho it’s considered “refurbished” I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Excellent Condition.
Response from OWC, Support
February 9, 2024
Thank you so much for your fantastic review! We are thrilled to hear that you are enjoying your new computer and that the refurbished unit is exceeding your expectations. We take pride in delivering high-quality products that perform just as well as brand new ones. Your satisfaction means the world to us. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer618800801
Rating: 5/5
Great product with fast shipping!
January 6, 2024
Great product with fast shipping! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Excellent Condition.
Response from OWC, Support
January 8, 2024
Thank you so much for your amazing review! We're thrilled to hear that you are enjoying the M1 MacBook Pro and that our shipping exceeded your expectations. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: PuzzledCondor-5594
Rating: 5/5
Great Product!
September 11, 2023
Everything was perfect. Just has described and arrived when promised.Love it! I would recommend this item to a friend!
Response from OWC, Support
September 13, 2023
Thank you so much for taking the time to provide your feedback. We're delighted to hear that you received your product exactly as described, and it arrived on time as promised. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: OutstandingElk-33999
Rating: 3/5
Keeps restarting
August 10, 2023
Great computer M1is great but only one thing bad its unexpected restart I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Used, Very Good Condition.
Response from OWC, Support
August 10, 2023
Thank you so much for taking the time to provide your feedback. We apologize for the unexpected restarts that you are experiencing. It would be our pleasure to assist you in resolving this issue. Please feel free to reach out to our award-winning tech support team. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ShyBobcat-8601
Rating: 5/5
Great computer
June 28, 2023
The computer was nearly spotless, it had minor keyboard wear but nothing else. Great computer and great price! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Silver - Used, Very Good Condition.
Response from OWC, Support
June 29, 2023
Thank you for the feedback on the Apple 13" MacBook Pro. We are happy to hear that you received a computer that was in great shape at a great price. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: SkiLady23
Rating: 5/5
Pleased with my purchase
June 28, 2023
The macBook was just as described, was delivered quickly and we've had no problems at all with it. I felt like we got a great value. Will purchase from them again. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Silver - Used, Very Good Condition.
Response from OWC, Support
June 28, 2023
Thank you for your feedback! Happy to hear everything arrived as expected and quickly too! Please let us know if you have any questions about your Macbook Pro. We look forward to seeing you soon. Enjoy!
Verified Buyer
Reviewer: JollyRobin-73469
Rating: 5/5
As advertised
May 16, 2023
Ordering was easy. Arrived when expected. Just as advertised. No issues or concerns. Great experience. Will absolutely use again. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
May 18, 2023
Thank you for choosing OWC for your technical needs. We are happy to hear that you are enjoying the Apple 13" MacBook Pro. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: TameAmphibian-10206
Rating: 5/5
Outstanding service!
April 4, 2023
My wife has been overjoyed at her new computer experience and is telling all her friends about it. My changeover from her previous machine was very smooth thanks to help from an expert OWC associate. We could not be more happy. Now she wants me to buy one for me! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
April 4, 2023
Thank you for choosing OWC for your technical needs. We are so excited to hear how happy you and your wife are with your purchase! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Casey
Rating: 5/5
Exactly as described
March 15, 2023
The laptop arrived very quickly, was factory sealed after being refurbished, and is in immaculate condition. I'm pleased, and will order from OWC again. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
March 17, 2023
Thank you so much for taking the time to leave your review. We love to hear that the MacBook Pro met all your expectations and that you had a great OWC Experience was great as well. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ComfortableChinchilla-34014
Rating: 5/5
Awesome my son business started as soon as he received the MacBook the model is awesome!! Great price!
January 12, 2023
The price was right for his budget! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Silver - Apple Factory Sealed, Refurbished.
Response from OWC, Support
January 18, 2023
We're glad to hear that your MacBook Pro was exactly what you expected and it exceeded all your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: abaarf
Rating: 5/5
Typical Apple
May 7, 2022
Always easy transaction with OWC I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
May 10, 2022
Thank you so much abaarf for taking the time to leave your review. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: DAWEVEUS
Rating: 5/5
MacBook Pro is perfect
May 4, 2022
I'm pleased with my purchase to replace an '08 17" MacBook Pro. While I don't have the screen real estate afforded by the old laptop, the speed of the processor is welcomed. I haven't totally migrated to the my new laptop, I'm happy. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
May 4, 2022
Hi DAWEVEUS! Thank you for the kind review! I'm glad to hear that the M1 13" MacBook Pro is working well for you. Don't forget to contact us at 1-800-275-4576 or support@owc.com if OWC can be of assistance.
Verified Buyer
Reviewer: CautiousCoyote-527
Rating: 5/5
macsales is always 5 stars, if it's not, it's because you are not communicating
April 20, 2022
I run a recording studio, stuff goes down- production grinds to a halt. I maintain backup systems or course, but as soon as those are put into use, I immediately order new hardware. I don't buy everything from macsales, but they're always on the list, and they always deliver whatever I do order. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
April 21, 2022
Hi CautiousCoyote! Thank you for the glowing review and for being a loyal OWC customer!
Verified Buyer
Reviewer: SleepyPossum-27401
Rating: 5/5
Great purchase, great price, great service and fast shipping. Extremely pleased!
April 20, 2022
I found this refurbished 2020 MacBook Pro 13 and bought it, at an amazing price, and am extremely pleased with my purchase. I've used OWC/macsales.com for many years for myself and my clients, and never had a bad experience.
I highly recommend them to anyone! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
April 21, 2022
Hi SleepyPossum! Thank you for the rave review! I'm glad OWC was able to help you get a refurbished MBP!
Verified Buyer
Reviewer: Marco92200
Rating: 5/5
Amazing product
April 7, 2022
This was exactly what I was looking for and for such a great discount, it was basically new. I would recommend this to anyone looking to get a MacBook. I would definitely buy from them again I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
April 7, 2022
Thank you TiredGecko-15211 for leaving your feedback! We are so glad that you were able to score a new MacBook Pro at discount. It is great knowing we can provide quality products that a great price. We hope you enjoy your new MacBook Pro for many years to come. We hope you have a great day and thank you again for your feedback!
Cheers!
Verified Buyer
Reviewer: dcbbdn
Rating: 5/5
This little guy is a BEAST!
April 2, 2022
Nice compact package with long battery life. Runs circles around my 2015 MBP and my MP 5.1 12-core 3.46GHz with 96GB RAM! I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
April 6, 2022
Thank you so much dcbbdn for taking the time to leave your review. We are glad that your MacBook Pro purchase was exactly what you expected. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: Archemoros
Rating: 5/5
Well Done, Apple!
April 1, 2022
The purchase was quick and easy, and the merchandise was exceptional. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
April 6, 2022
Thank you so much for your awesome review. We are glad the MacBook Pro was exactly what you expected. Please feel free to contact us if you have any further questions, comments, or concerns.
Phone 1-800-275-4576 or +1-815-338-8685
Customer Service/Sales & Technical Support - Monday-Friday (8am-8pm CT) - Saturday & Sunday (Closed)
Live Chat Technical Support - Monday-Friday (8am-8pm CT) - Saturday (9am-5pm CT) - Sunday (Closed)
Live Chat Customer Service/Sales - Monday-Friday (7am-10pm CT) - Saturday & Sunday (9am-5pm CT).
Thanks for choosing OWC, and have a great Day!
Verified Buyer
Reviewer: larry_deyoung-49716
Rating: 5/5
An excellent little computer at a very good price.
March 31, 2022
I have a 2013 or so MacBook Pro 13" that I bought used from OWC several years ago. It was (is) perfectly serviceable, but after buying an M-1 MacMini (from Apple) and being wowed by its performance, I was spoiled. The availability of the refurb MacBook Pro was too good to pass up, and I have had very good luck with Apple refurbs, so I didn't hesitate. After a little comparison shopping, I bought it. I don't think I read the specs carefully, and was surprised that it has a touch bar, so I am having to get used to that, but despite some of the criticisms of that feature, I like it. This is a great little computer and should serve me for years to come. I have been comfortable with OWC over years of transactions with them, and when, in two cases, there have been problems, they have rectified them to my total satisfaction. Good products from a reputable dealer...what's not to like? I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
April 5, 2022
Thank you so much for taking the time to write that wonderful review and give us that comprehensive feedback. The M1 Macs are indeed quite a powerful house and if we can help provide them to customer's at a discount, then we will. Glad to hear that you have enjoyed this so much and we will always be here for each and every need.
Verified Buyer
Reviewer: WildWalrus-85489
Rating: 5/5
5 mac book pro
March 9, 2022
The computers arrived on time and in excellent quality.
Highly recommend I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
March 9, 2022
Thank you for providing us with your feedback! We are happy to hear you are pleased with the MacBookPro! Please feel free to reach out to our support team if further assistance is needed.
Verified Buyer
Reviewer: RM35
Rating: 5/5
Good deal
February 18, 2022
Good deal. Worked great.. Shipped ontime. Reburbished is good for the environment, too. Keep up the good work. I would recommend this item to a friend! This review is from Apple 13" MacBook Pro Retina Touch Bar (2020) 8-core Apple M1, Space Gray - Apple Factory Sealed, Refurbished.
Response from OWC, Support
February 18, 2022
Glad to hear!!! :) We are always happy and ready to provide New, Used, and Refurbished Macs as, well....yes they are good for the environment, they are more budget friendly, and they are still great machines that have lots of life left in them. Glad to hear another Mac found a new home. Thanks for the review!
1-800-275-4576 
