Created on: April 12, 2022
Like Apple’s AppleCare+ program, OWC Eclipse Extended Service Protection does not provide a replacement Mac while your Mac is being serviced. However, if your workflow demands zero downtime, you can call upon our free and friendly support staff for advice on how to minimize downtime.
If you have 1-Year OWC Eclipse Extended Service Protection Plan, you can upgrade to a 2-year Plan. You can easily perform this upgrade and manage your Mac’s protection in the My Account portal.
Unfortunately, no. Once 60 days has passed, we can no longer provide OWC Eclipse Extended Service Protection for your Mac. However, if you choose not to protect your Mac at the time of purchase, we will send friendly reminder emails leading up to your Mac’s 60-day eligibility expiration date.
Unfortunately, no. OWC Eclipse Extended Service Protection is only available for orders shipped within the USA.
You can continue to receive OWC Eclipse Extended Service Protection as long as you have a valid US-based address to which we can ship your Mac once service has been completed. Unfortunately, we cannot provide service to addresses outside the US.
Please note: Only US-based shipping costs are included with OWC Eclipse Extended Service Protection. See Terms & Conditions for more.
Yes. You can add a 2-year OWC Eclipse plan to your Mac with AppleCare+ to extend your service coverage. Also, if you’re within the window for AppleCare+, and you prefer Apple’s warranty coverage, you may be able to extend your AppleCare+ warranty protection up to three years. See Apple AppleCare+ for details.
Each OWC Eclipse Extended Service Protection Plan is attached to your Mac’s serial number. Wherever your Mac goes in the USA, the remainder of the Plan coverage stays with it.