How do I return an Item? How can get a Refund or Replacement on an item?

Created on: August 6, 2018
Last updated: March 4, 2025

1) Login to your online account and view the order with that item on it and proceed with your selected return options.

2) Submit a return request on this page. You will then be emailed the return information.

3) Contact us via Chat Support:

• Customer Service/Sales Mon – Fri: 8am – 8pm (USA Central Time)
• Technical Support Mon – Fri: 9am – 6pm (USA Central Time)

4) Contact us via Phone Support:

• USA 1-866-692-7100 | INTL +1-815-338-4751
• Customer Service/Sales Mon – Fri: 9am – 6pm (USA Central Time)
• Technical Support Mon – Fri: 9am – 6pm (USA Central Time)