How do I return an Item? How can get a Refund or Replacement on an item?

Created on: August 6, 2018
Last updated: August 6, 2018

1) Login to your online account and view the order with that item on it and proceed with your selected return options.

2) Submit a return request on this page. You will then be emailed the return information.

3) Contact us via 24/7 Live Chat

4) Call us at 1-800-275-4576 (or +1-815-338-8685 for callers outside the United States). We are available:

• Monday-Friday 8:00 AM until 8:00 PM Central Standard Time
• Saturday 9:00 AM until 4:00 PM Central Standard Time