Skip to main content

My package was not delivered within the expected timeframe specified during checkout; can I be credited back for my cost of shipping?

Created on: August 6, 2018
Last updated: August 6, 2018

    If you selected one of the following guaranteed shipping methods within the continental United States, and your package was not delivered in time, please contact us as you may be eligible to receive a credit for the cost of shipping.

    Our guaranteed delivery methods include:

    • FedEx 2nd Day Air
    • FedEx Next Day Air
    • FedEx P1 - Next Day AM
    • FedEx Next Day Air Saturday Delivery
    • UPS Next Day Air
    • UPS 2nd Day Air
    • UPS Red - Next Day AM

    Regrettably, if your shipping method is not listed above, you will not be eligible for credit.