Eric
Team Member
Since 2011
Sarah
Team Member
Since 2016
Please enter your information below and click send to submit your general support request.
Please enter your information below and click send to submit your technical support request.
To ensure that we're able to modify or change your order before it gets shipped out to you, we kindly ask that you please chat or call.
Live Chat (fastest option)
Chat hours
Mon–Thur (1): 12:00 AM – 4:00 AM CT
Mon–Thur (2): 7:00 AM – 12:00 AM CT
Fri: 7:00 AM – 10:00 PM CT
Sat: 9:00 AM – 5:00 PM CT
Sun: 9:00 AM – 12:00 AM CT
Phone Support
USA 1-800-275-4576
International +1-815-338-8685
Support hours
Mon–Fri: 8:00 AM – 8:00 PM CT
To request a return, start by loggin in to your account, then select the order for the item you want to return.
I don't have an account / I'm unable to log in
Please complete the form below and your request will be responded to within 24-48 hours. Upon approval, you will be issued the Return Merchandise Authorization Number that is required to track your return. If you need more info, please view our return policy.
If you placed your online, please enter the info below to view your order details.
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Click here for a Bookmarkable Web Page handy for future reference and with more information too.