You know those rumors about how Apple had something exciting to showcase on Sunday? Yeah... well... it really depends on your definition of “exciting.” Apple “refreshed” its stores into what they’re calling “Apple Store 2.0” Its primary feature... all the...
This morning, the online Apple Store has been taken down temporarily stating “We are busy updating the store for you and will be back shortly.” This action usually indicates a new product being released or updated. It is no wonder...
My day started at 3:50 a.m. That’s when I got up before dawn to go stand in line at the local AT&T store for the new iPhone 4. It’s the second time I got up at 4 a.m. over the...
During the course of a normal day here, I see/hear/read a lot of customer correspondence. The majority of it is very complimentary which is very gratifying and really pumps up the team morale here. Sometimes one comes by though that...
