Verified Buyer
Reviewer: Jonxo
Rating: 3/5
Just a great laptop
March 30, 2025
Who can't appreciate the 15" MacBook Pro Retina 2.2GHz 6-Core i7? It's an excellent machine. OWC is great to work with, their grading system is good and they are good to work with. They answer questions, they ship promptly and their products are as represented. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
March 31, 2025
Thank you for taking the time to share your feedback. It's great to hear that you're enjoying the performance of the 15" MacBook Pro Retina and that you've had a positive experience with our grading system and customer service. We strive to provide accurate representations and timely support. If there's anything we can do to improve your experience or if you have specific suggestions that could help us earn that extra star, we'd love to hear from you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer3433489757
Rating: 5/5
MacBook pro
February 17, 2025
I have purchased 2 of them for my teenage granddaughters. They are absolutely thrilled with them. I am planning on purchasing one for myself as soon as I save some more money!!
Quick shipping was much appreciated. They are working great and so far so good !!
Thank you so much??
I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
February 18, 2025
Wow, thank you for sharing your amazing experience! We're absolutely thrilled to hear that your granddaughters love their MacBook Pros! It's fantastic that you’re planning to treat yourself to one as well—what a great way to enjoy the same awesome technology! We’re so glad that our quick shipping helped you, and we can't wait to serve you again when you're ready. Happy computing! ? Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer3931267396
Rating: 5/5
2018 MacBook Pro
February 14, 2025
Excellent! Laptop looked brand new. Had a sticky key but a little compressed air fixed that. OWC reassured me that if it continued to stick that they would send me a new one. Great service. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
February 14, 2025
Thank you so much for your fantastic review! We're thrilled to hear that your 2018 MacBook Pro arrived looking brand new! It's great to know that the quick fix with compressed air worked for you. We're also glad that our team was there for you with the reassurance of support! Your satisfaction means everything to us, and we truly appreciate your kind words about our service. Enjoy your MacBook Pro!
Verified Buyer
Reviewer: Reviewer1292792837
Rating: 2/5
Battery arrived needing service
February 10, 2025
I've had no issues with OWC before this one. This particular model arrived with a battery that needs replacing by an Apple Certified tech. I expected it to be in performing condition.
This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
February 11, 2025
We're sorry to hear that your battery arrived needing service, especially since you’ve had positive experiences with OWC in the past. It's understandable to expect items to arrive in perfect working condition, and we recognize how disappointing this situation must be for you. We will have someone reach out to you shortly with assistance on getting this MacBook replacement. Your satisfaction is important to us, and we want to make this right.
Verified Buyer
Reviewer: Reviewer2490197446
Rating: 5/5
Got my Mac!
February 5, 2025
Thanks it’s going well so far!
I’m glad I found it and happy to have more ease in my online work and creations
Peter D
Fitness coach/ Actor I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
February 5, 2025
Thank you so much for your amazing review, Peter! We're thrilled to hear that you're enjoying your new Mac and that it's making your online work and creations easier! Your satisfaction means the world to us, and we can't wait to see all the great things you'll accomplish in your fitness coaching and acting career. Keep up the fantastic work!
Verified Buyer
Reviewer: CryBabyArtist
Rating: 5/5
A very fine experience
January 29, 2025
I looked everywhere. EVERYWHERE. I considered EVERYTHING. I don't gamble with money usually. I mainly use a brand new iMac that is the latest in a line of iMacs for me that date back to my PowerPC. I wanted a laptop.. I decided that buying a refurbished unit would suit. Used is a gamble... based on looking everywhere I decided to bet on this particular Macbook Pro, and I hands down won! Great price, shipped and arrived at my door Fast, immaculately packaged. Looks absolutely like it's never been used. It's fast, shiny, pretty and hard to believe its not brand new, all for a price that NO ONE ELSE in the entire world could match..... how do they do it?? I have no clue, but I am so happy to really honestly be satisfied with a purchase. I will purchase again in 18 or so years, :) when I have squeezed everything out of my current Macs and they will still be working fine, just like my PowerPC still does. Seriously I will look here first, and then no farther next time!! I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
January 29, 2025
Wow, thank you so much for this amazing review! We're thrilled to hear that you had such a fantastic experience with your refurbished MacBook Pro! It’s wonderful that you found exactly what you were looking for after thorough searching. We take pride in our quality and packaging, and it’s great to know your laptop arrived in such pristine condition. Enjoy the speed and beauty of your new device, and we truly appreciate you choosing us for your Mac needs! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: jdiem
Rating: 5/5
Love this laptop
January 13, 2025
The laptop appears to be brand new without a single flaw. Great buy!! I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
January 14, 2025
Thank you so much for your fantastic review! We're thrilled to hear that you're loving your laptop and that it arrived in such excellent condition. It’s always exciting to know our customers feel they got a great buy! If you ever need anything else or have questions, don’t hesitate to reach out. Enjoy your new device!
Verified Buyer
Reviewer: Reviewer1649664252
Rating: 1/5
January 8, 2025
Our computer doesn't work. This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
January 16, 2025
I’m sorry to hear that you’re experiencing issues with your computer. It must be frustrating to deal with a malfunctioning device. To help resolve this matter, could you please provide more details about the problem you are facing in the email that our reachout team sent? Any specific symptoms or error messages will assist us in finding a solution for you. We're here to help get your computer working again.
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UPDATE
We appreciate your feedback and sincerely apologize for the inconvenience you experienced. After our reached out we were able to do some troubleshooting and confirm the same issues on our end, we’ve set up an RMA replacement for you and provided a prepaid return label to make the process as smooth as possible. If there’s anything else we can do to enhance your experience or improve your satisfaction, please don’t hesitate to let us know. Thank you for giving us the opportunity to make things right!
Verified Buyer
Reviewer: cadw58
Rating: 5/5
Mac book pro
January 7, 2025
My wife is enjoying her new computer enough said . I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
January 7, 2025
Thank you so much for your fantastic review! We’re thrilled to hear that your wife is enjoying her new MacBook Pro! It’s always exciting to see someone happy with their purchase. If you have any questions or need assistance in the future, we’re here to help!
Verified Buyer
Reviewer: Reviewer4169912845
Rating: 5/5
Perfect - exactly as advertised
November 4, 2024
The MacBook Pro is as advertised - in very good condition. Delivery was prompt and the experience was exactly what I would expect from a top notch company. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
November 4, 2024
Wow, thank you so much for your fantastic review! We're thrilled to hear that your MacBook Pro arrived in very good condition and that you had a prompt delivery experience. It's wonderful to know that we met your expectations, and we truly appreciate you recognizing our commitment to quality and service. Happy to have you as a part of our MacSales family!
Verified Buyer
Reviewer: Reviewer12228287
Rating: 4/5
Great computer for the money
October 25, 2024
Came looking like new works fast and a fresh install of the operating system I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
October 25, 2024
Thank you for your fantastic review! We're thrilled to hear that you're enjoying your computer and that it arrived in like-new condition. It's great to know that the fresh installation of the operating system is making a difference in performance for you. We truly appreciate your feedback and are glad you found great value in your purchase! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: mafjerst
Rating: 5/5
MACBook Pro 15"
October 25, 2024
the ordering process was easy and percise. The MAC was in great shape with little defects.
very satisfied with the purchase.
I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Excellent condition.
Response from OWC, Support
October 25, 2024
Thank you so much for your fantastic review! We're thrilled that you found the ordering process easy and that your MacBook Pro arrived in great shape. Your satisfaction means the world to us, and we're so happy you had a positive experience. Please don't hesitate to contact us with any more questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: CharmingSeahorse-93156
Rating: 5/5
OWC is just gr8!
October 16, 2024
I have made a number of purchases from OWC.
So far they have been great and their support exceptional.
You cannot go wrong.
I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 16, 2024
Wow! Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with our products and support team. Your trust in us means the world, and we can't wait to continue providing you with exceptional service. Keep enjoying all that OWC has to offer!
Verified Buyer
Reviewer: kbdixon
Rating: 5/5
Little to report – my dear wife didn't need it!
August 23, 2024
Before it arrived I had managed to bring her MacBook Pro back to life with no loss of data. I therefore arrange to have a return RMA sent to me and I returned this machine to OWC in exactly the state in which it was supplied. The OWC procedure for this is quick and efficient is appreciated. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
August 26, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you were able to revive your wife's MacBook Pro and that our return process met your expectations. We strive for efficiency and it’s awesome to know that you appreciated the seamless experience. We're here for all your future needs, and we can't wait to assist you again!
Verified Buyer
Reviewer: gdwarner-25235
Rating: 5/5
Good Mac, But Not For Me
January 12, 2024
I was planning to buy a 2011 seventeen inch MacBook Pro, but I bought this more current 15 inch one instead, and quickly discovered that this Mac was not for me. I will be sending it back within a day or two. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
January 12, 2024
Thank you so much for taking the time to share your experience with us. We're thrilled that you gave our 15-inch MacBook Pro a chance, and we appreciate your feedback. We understand that every customer has different needs, and we're here to help you find the perfect Mac that suits your requirements. If there's anything we can do to assist you with your return, please don't hesitate to reach out. We're grateful for your support and hope to have the opportunity to work with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: Reviewer803566601
Rating: 5/5
Great computer, excellent tech support.
December 6, 2023
the computer is just as advertised, and the tech support people were very helpful to someone who is not a techie. they solved the problems quickly and were patient with my relative inexperience. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
December 6, 2023
Thank you so much for your amazing 5-star review! We are thrilled to hear that you are loving your new computer and that our tech support team was able to assist you so effectively. It's our goal to make sure that even non-techies like yourself have a great experience with our products and services. We truly appreciate your kind words and are grateful for your support.
Verified Buyer
Reviewer: Reviewer535002853
Rating: 5/5
Great
October 19, 2023
No problem Easy no pressure I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Very Good condition.
Response from OWC, Support
October 19, 2023
Thank you for the wonderful 5-star review on the Apple 15" MacBook Pro. It is great that this product was easy and is working great for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: HVMusic
Rating: 5/5
Arrived in like new condition. Great value!
October 9, 2023
The sales staff was very helpful in picking the correct model for my needs. MacSales (OWC) has always treated me well, and I will continue to order from them. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
October 9, 2023
Thank you so much for the amazing 5/5 star review! We're thrilled to hear that your order arrived in like new condition and that you found it to be a great value. Our sales staff is dedicated to providing excellent customer service, so we're delighted that they were able to help you pick the correct model for your needs. We're grateful for your continued support and can't wait to serve you again in the future.
Verified Buyer
Reviewer: GloriousKangaroo-22343
Rating: 5/5
loving it
August 28, 2023
love my new used mac. working great so far I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Space Gray - Used, Good condition.
Response from OWC, Support
August 29, 2023
Thank you for the feedback on the Apple 15" MacBook Pro. We are glad that this computer is working great for you so far. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: DizzyChinchilla-91010
Rating: 5/5
I love it
July 18, 2023
Great machine…in excellent shape and a great price. Why buy new?? Service and delivery were the best. Better than original vendor service. Couldn’t be happier… I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Space Gray - Used, Good condition.
Response from OWC, Support
July 18, 2023
We value your feedback and are delighted to hear that the MacBook Pro you bought not only fulfilled your expectations but also came with an amazing price. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: ExuberantTortoise-30328
Rating: 2/5
Was supposed to be in very good condition. Not so.
July 13, 2023
The MacBook Pro was supposed to be in very good condition but wasn’t. It appears to have been dropped on front left corner. The body and lid are badly dented there. I decided to just keep it because I was afraid I would get one in worse shape if I sent it back. It’s been a few weeks and I realized that the specs on this MacBook don’t even match what I ordered. Apparently they sent me the wrong computer. Oh and the battery needs to be replaced. It says in the settings that it needs attention. It might last 2 hours at most. Im disgusted with this purchase. This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Silver - Used, Very Good condition.
Response from OWC, Support
July 13, 2023
Thank you for the feedback on the Apple 15" MacBook Pro. We are sorry to hear that the computer you received was not what you ordered. Someone will be reaching out to you to assist you with this further.
Verified Buyer
Reviewer: EnergeticKangaroo-77396
Rating: 2/5
Not "Very Good" as advertised...
May 29, 2023
Very Good Condition it was not. 2 keys are missing the actual key designation ad you have to press extra hard for those 2 keys to work. Chip on the keyboard area as well. Used and Functional condition at best, definitely not "Very Good"
I have had great luck with OWC to date and hooping this is a fluke. Been a customer for almost 9 years and purchased dozens of items including 2 other MacBook's used. This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Space Gray - Used, Very Good condition.
Verified Buyer
Reviewer: J.R.Wellington
Rating: 5/5
It was fine when it got here = earlier than I expected -
May 27, 2023
But I think the charger crapped out 17 days after I set it up. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.2GHz 6-Core i7, Silver - Used, Excellent condition.
Response from OWC, Support
May 30, 2023
Thank you for the feedback on the Apple 15" MacBook Pro. We are sorry to hear that the charger for that computer is having some troubles. Please reach out to our technical team as you are still under warranty for that device. https://eshop.macsales.com/Service/
Verified Buyer
Reviewer: TastyBadger-95311
Rating: 5/5
As advertised, arrived quickly
December 12, 2022
I purchased a Refurbished 2018 MacBook Pro. The price was better than other sellers. Was able to purchase a two year warranty. Case was in excellent condition. It came with Ventura installed. Other than the learning curve with Ventura all is well. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Space Gray - Used, Excellent condition.
Response from OWC, Support
December 14, 2022
Thank you for sharing your feedback in regards to your recent purchase. Glad you were able to pick up one of our 2018 MacBook Pros at a great price, with the extended 2-yr warranty. Thanks again for the review, and enjoy the new Mac :)
Verified Buyer
Reviewer: Stemcell01
Rating: 5/5
MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9
August 1, 2022
Great price excellent customer service. I would recommend this item to a friend! This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.9GHz 6-Core i9, Silver - Used, Very Good condition.
Response from OWC, Support
August 2, 2022
Thanks for the review, we are happy to hear you think our customer service is excellent. We hope your MacBook Pro exceeds expectations!
Verified Buyer
Reviewer: Spirit
Location: Hayfield, MN
Age: 55-65
Experience Level: Power User
Owned Product: less than a month
Rating: 5/5
Great Service
May 4, 2019
I was a little nervous. The price was great. I did my homework and read a lot of positive reviews and I always look at the negative ones too (every company has some of those). The MacBook Pro I ordered was a large purchase and I was nervous something might go wrong. However, I put in the order on a Sunday and my new investment was delivered on Tuesday! I was nervous because the tracking said that a shipping label had been printed, but it was Monday evening and it had not been shipped. I called and they said that FedEx did not pick up till 7 or so and not to expect changes to be show up until 10 pm. Well, changes showed up earlier. I live close enough that ground delivered overnight. If FedEx tells you that it will be delivered by the evening, consider that it may be delivered by that morning. Mine was, and I was not home. It required a signature (as it should). I called FedEx and they let me pick it up after work at the distribution center. They were so nice and understanding. I loved their service!
It was just a great purchase experience and the computer was exactly as promised. The battery had only 3 cycles on it and it looked brand new. I feel like I was blessed to find this deal. Thank you!
This review is from Apple 15" MacBook Pro Retina Touch Bar (2018) 2.6GHz 6-Core i7, Space Gray - Apple Factory Sealed, Refurbished.