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Cables and Adapters

eSATA Extender Cable Adapter: Performance Issues

Article applies to: NWTMPQXES2 If you encounter performance issues or a lack of throughput when using the cable adapter, the source of the problem may be the total length of the adapter plus your eSATA cable. SATA cables have a working length limitation...

SATA Cables (7-pin to 7-pin): Which Connector Type Do I Need?

This article applies to Internal SATA cables with 7 pin to 7 pin connectors.   The straight cable will work in any environment where there are no impediments near the port you're targeting. The right-angled cable is good for scenarios where you need...

eSATA Cables: Maximum Effective Length

The maximum length for an eSATA cable is 2 meters (or slightly more than 6.5 feet). With passive-adapters the maximum cable length is reduced to 1 meter, due to the absence of compliant eSATA signal levels....

NewerTech Lightning Cables: MFI Certification

All Newer Technology Lightning and 30 Pin cables are fully MFI certified. ...

OWC Lightning Cables: FMI Certification

All OWC Lightning cables are fully FMI certified at the time of this writing (June 2015)....

OWC Thunderbolt Cables: Materials

OWC Thunderbolt cables under 10m in length use copper wiring, while cables 10m and over use fiber-optics....

NewerTech Lightning Cables: Charging iPhone 6/6s in the Apple Smart Battery Case

PART NUMBERS AFFECTED: https://eshop.macsales.com/search/Lightning+Cables [https://eshop.macsales.com/search/Lightning+Cables] (All Lightning cables regardless of brand, length, or color are relevant to this article.)   Note that if you are using an i...

eSATA Extender Cable Adapter: Cable Length

Article applies to: NWTMPQXES2   If you encounter performance issues or a lack of throughput when using the cable adapter, the source of the problem may be the total length of the adapter plus your eSATA cable. SATA cables have a working length limita...

NewerTech USB 3 to Gigabit Ethernet: MAC address

RELEVANT PART NUMBER: NWTADPU3GIGE   Please note that the USB 3.0 to Gigabit Ethernet Adapter has a unique, static MAC address — the address does not change when switching to different host computers or after a power cycle. To find the MAC address, op...

OWC USB-C Cables: Power Rating

RELEVANT PART NUMBERS: OWCTCCBLCC18 (18 in) OWCTCCBLCC36 (36 in) OWCTCCBLCC72 (72 in)   The OWC USB-C cables listed above support the USB Power Delivery 2.0 specification up to 60W....

Thunderbolt 3 Cables: USB Error Message

When customers plug their Thunderbolt 3 cable (any brand) into a host and device, they may see this error message: "USB Accessories Disabled Unplug the accessory using too much power to re-enable USB devices."   The best resolution is to try another...

Thunderbolt 3 Dual Display Adapters: Notes and Recommendations

RELEVANT PART NUMBERS: OWCTB3ADP2DP OWCTB3ADP2HDMI   Please note the following when using either of the OWC Thunderbolt 3 display adapters: * Using cheap or inexpensive cables can result in a flickering or poor performance with the connected dis...

OWC Mini DisplayPort to HDMI Adapter

RELEVANT PART NUMBERS: * OWCADPMDPHDMIB * Included in the USB-Dock with mDP box: * OWCTCDK10PMHSG * OWCTCDK10PMHSL * OWCTCDK10PMHRG * OWCTCDK10PMHGD This product works with the following OWC products and does so without obstructing neighbo...

NewerTech USB 3 to Gigabit Ethernet Adapter: LED behavior

Part Number: NWTADPU3GIGE  Please note that there are two LEDs that are embedded within the Ethernet port's housing. The LED on the top-left corner of the port (displays as green - indicates active network link), and the LED on the top-right corner of t...

Thunderbolt 3 Dock (14-port): Thunderbolt 2 Adapter Limitations

Occasionally MacSales Customers with Thunderbolt 2 Macs ask about or would like to try connecting their computer, via a 20 Gb/s Thunderbolt cable and the Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter [https://eshop.macsales.com/item/Apple/MMEL2AMA/...

USB-C Dual HDMI Display Adapter (Protected Content Not Playing)

When DisplayLink screens are connected some protected content in iTunes and other applications may not play.  This is due to the behaviour of the macOS interfaces the DisplayLink driver uses to access graphics content. A side effect of those interfaces ...

NuPower 60W USB-C Power Adapter: Battery Drain

RELEVANT PART NUMBER: NWTTCPSB1C1A60 It has been reported that in rare cases, if this NuPower 60W USB-C Power Adapter is used to charge a laptop, it will charge the battery to 100% and stay that way for a time (maybe as much as a couple hours or more). ...

OWC Thunderbolt 3 10G Ethernet Adapter Driver

RELEVANT PART NUMBER: OWCTB3ADP10GBE The OWC Thunderbolt 3 10G Ethernet Adapter requires a driver to work properly with Windows or Linux. * Downloaded the required driver by visiting: www.marvell.com/support/downloads.html# [http://www.marvell.com/s...

OWC 0.5M USB-C Extension Cable Usage Notes

RELEVANT PART NUMBERS: OWCTCCBLEX0.5M, OWCTCDK6P2SG, OWCTCDK5P2SG, OWCENVPMCA02, OWCENVPMCA05, OWCENVPMCA10 The OWC Travel Dock E [https://eshop.macsales.com/item/OWC/TCDK6P2SG/] & OWC Travel Dock [https://eshop.macsales.com/search/?q=travel+dock] don't...

Thunderbolt Daisy Chain

Daisy chaining over Thunderbolt has a six-device maximum per bus. Refer to the manufacture specifications of your host to determine the number of Thunderbolt buses and associated ports.  While Daisy chaining multiple Thunderbolt devices does allow for a...

Power Adapter Troubleshooting

A devices power adapter should be considered for troubleshooting if issues are being experienced. These issues can include, but not limited to, no power to the device or inconsistent recognition of the device by the host. * Troubleshooting expected po...