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Warranty Information

OWC Turnkey 2010 Mac mini Media Center Solution Warranty Home

  • Standard Limited Warranty

Standard Limited Warranty

Other World Computing (OWC) offers a Limited Warranty on all qualified 2010 Mac mini's participating in the OWC Turnkey Upgrade Installation ("Covered Product"). (Said Covered Product will be identified by the original manufacturer's serial number, as referenced on the original OWC Invoice.)

This Limited Warranty is for defective hardware installed in the Covered Product and covers:

  • Labor to replace or repair upgrade program components; and
  • The upgrade program components themselves

The upgrade program components will be covered for 90 Days.  Original, factory installed components will be covered for the remainder of their factory warranty, if any.

Should an issue arise during the coverage period that requires the Mac mini to be sent in to OWC for service, the customer is responsible for any and all shipping related fees of their Mac mini to OWC. OWC covers the cost of Ground shipping the Mac mini back to customers located within the 48 contiguous United States. Should the return shipping address reside outside of the 48 contiguous United States, the customer is responsible for the return shipping fees.

Nothing being performed should void your warranty entirely. However, OWC cannot guarantee the actions of the original manufacturer. OWC encourages consumers to familiarize themselves with their consumer rights per US law and regulation. The Federal Trade Commission has very specific consumer protection laws, as outlined by the FTC's Magnuson-Moss Warranty Act of 1975.

Customers will be responsible for the shipment of all warranty repairs to OWC. Should OWC find a valid need for a warranty repair, OWC will cover ground return shipment to the 48 contiguous United States. Alaskan, Hawaiian, APO and International Customers will be responsible for both shipping to OWC for warranty repair and return shipping.

OWC reserves the right to repair or replace components at their discretion and reserves the right to replace with similar components that are equal to or better than the original.

This limited warranty is NON-TRANSFERABLE and will only be honored for the original purchaser of the OWC Turnkey Upgrade Installation Program listed on the original OWC Invoice.

Installed components may include longer warranty periods.  Those warranties are independent from this warranty coverage.

Exclusions & Limitations

This Warranty applies only to the Mac mini machines listed by their original manufacturer's serial number on the original OWC invoice for the OWC Turnkey Upgrade Installation Program for Mac mini's. The Warranty does not apply to any other OWC hardware products or any software, except that which is sold in direct conjunction with the Mac mini upgrade being performed. Manufacturers, suppliers, or publishers, other than OWC, may provide their own warranties to the end user purchaser, but OWC, in so far as permitted by law, provides their products and services "as is". OWC will make best efforts to assist its customers with ensuring that any manufacturer's warranties are fulfilled to the extent required by US Federal laws.  Software included with the Mac mini is not covered under this Warranty.

Only components installed by OWC will be covered under warranty.

Should a Mac mini submitted for upgrade be diagnosed with any defects or operational problems, OWC reserves the right to reject that Mac mini for inclusion in the Upgrade Program.  Diagnosis and shipping fees will apply.

Other World Computing does not warrant that the operation of the product will be uninterrupted or error-free. Other World Computing is not responsible for damage arising from failure to follow instructions relating to the product's use.

This warranty does not apply: (a) to damage caused by use with non-Other World Computing products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the product outside the permitted or intended uses described by Other World Computing; (d) to a product or part that has been modified to significantly alter functionality or capability without the written permission of Other World Computing; (e) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; or (f) if any Other World Computing serial number has been removed or defaced.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, OTHER WORLD COMPUTING SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF OTHER WORLD COMPUTING CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY OTHER WORLD COMPUTING IN ITS SOLE DISCRETION. No Other World Computing reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, OTHER WORLD COMPUTING ITS PARENT, NEW CONCEPTS DEVELOPMENT CORPORATION, AND ITS AFFILIATES ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH OTHER WORLD COMPUTING PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. OTHER WORLD COMPUTING DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA.

Obtaining Warranty Service

Please access, review the all included product information or visit our website, www.macsales.com, specifically, http://eshop.macsales.com/Service/warranty_info.cfm for additional information.

If the product is still not functioning properly after making use of these resources, please contact OWC's Tech Support Department at http://eshop.macsales.com/tech_center/index.cfm. An OWC Tech Support Representative will help determine whether your product requires service and, if it does, will inform you how OWC will provide it. OWC will provide warranty service on products that are tendered or presented for service during the Warranty Period, as permitted by law. You will be responsible for shipping and handling charges to the United States of America for any warranty service. This service and its corresponding warranty are not available for international customers. In accordance with applicable law, OWC may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Please refer to the accompanying documentation for more details on this and other matters on obtaining warranty service.

This warranty is expressly subject to the website Terms & Conditions ("Terms") & Terms of Sale located at http://eshop.macsales.com/service/terms/sale, which are hereby incorporated herein and made a part hereof by this reference.

For OWC's complete Return Policies, please visit http://eshop.macsales.com/service/returnpolicy. *OTHER WORLD COMPUTING IS NOT RESPONSIBLE FOR THE LOSS, CORRUPTION OR DESTRUCTION OF DATA WHILE USING ANY STORAGE PRODUCT PURCHASED FROM OTHER WORLD COMPUTING. OTHER WORLD COMPUTING WILL NOT BE HELD LIABLE IN ANY MANNER FOR THE RECOVERY OR RESTORATION OF ANY DATA LOST. TO MAXIMIZE YOUR DATA PROTECTION, OWC RECOMMENDS THAT YOU KEEP AN ADDITIONAL COPY OF YOUR DATA IN A COMPLETELY DIFFERENT LOCATION.

Other World Computing sells a wide variety of products from multiple manufacturers and cannot control all aspects of manufacturing, delivery or use. As a result, OWC is not responsible for special, incidental, or consequential damages including but not limited to, lost profits, downtime, technician fees, goodwill, damage to or replacement of equipment and property, and any costs of recovering, reprogramming, or reproducing any program or data stored in or used with any product purchased from Other World Computing. Additionally, OWC is not responsible for any problem that is caused by (a) commercial use; accident; abuse; neglect; shock; electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) loss passwords; or (d) malfunctions caused by other equipment.

Mac mini® is a Registered Trademark of Apple, Inc.

For OWC's complete Warranty and Return Policies:

Please contact us immediately if you have any questions, concerns or suggestions.