First, I will state that I have plenty of technical experience since I have been in the electronic/computer repair industry for 35+ years. I didn't have any qualms about doing this SSD additional drive upgrade using the DIY install kit by myself.
That being said, tool failure and/or missing equipment can certainly slow the process down.
First failure occurred when one of the suction cups failed. No matter what I did, the cup would eventually fall off. As I was transporting the 27" iMac glass to the old iMac box, the cup failed and I wound up carrying the glass with one cup. I am just thankful the second cup didn't fail.
Second issue was missing tools. In the video, it stated that the kit included tweezers to facillitate the removal of the 8 panel screws. There were no tweezers included. You also need a Torx T-6 driver to remove the Airport card. The T-6 was not included. Luckily, I had a kit with every type of small Torx driver you could imagine. But most people would not and they would need to run to the local Radio Shack in order to remove the Torx screw (or use a very small screwdriver which could lead to damage to the computer).
Overall, despite these issues, I am quite satisfied with the product. It was worth the time and trouble! The video is thorough and clear. I highly recommend this and any other product from OWC. This is my third upgrade purchase from OWC and I know it won't be my last!
