OWC Terms, Conditions and Policies
At OWC Our Customers Come 1st!
Quality Products, Competitive Prices, Expert Support since 1988
Phone: 800.275.4576 | International: +1.815.338.8685
Customer Service - Sales (CT)
Phone: M–F: 8:00 AM – 8:00 PM CT
Live Chat: M–Th (1): 12:00 AM – 4:00 AM CT
M–Th (2): 7:00 AM – 12:00 AM CT
Fri: 7:00 AM – 10:00 PM CT
Sat: 9:00 AM – 5:00 PM CT
Sun: 9:00 AM – 12:00 AM CT

Technical Support (CT)
Phone: M–F: 8:00 AM – 8:00 PM CT
Live Chat: M–F: 8:00 AM – 6:00 PM CT
Sat: 9:00 AM – 5:00 PM CT

WARRANTY INFORMATION

OWC Hardware Warranties

NewerTech Hardware Warranties

OWC-Fulfilled Hardware Warranties

Manufacturer-Fulfilled Hardware Warranties

Products which indicate on macsales.com that "This item cannot be returned for a replacement" cannot be returned to OWC. These products are not covered by an OWC warranty, but may be covered by a warranty from the original manufacturer. Please contact the respective manufacturer for assistance after purchase. A list of manufacturers by name and contact phone number can be found here https://eshop.macsales.com/Service/Tech.cfm.